Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property
3-star hotel near Merchandise Mart

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Exterior
Lobby
Indoor wedding
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping

Explore the area

View in a map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Millennium Park
    ‪16 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Chicago Skyline View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and Chicago Riverwalk. Skydeck Ledge and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 11 min walk - 0.6 miles
  • Millennium Park - 16 min walk - 0.9 miles
  • Art Institute of Chicago - 19 min walk - 1.0 mile
  • Navy Pier - 5 min drive - 2.0 miles

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 36 min drive

Restaurants

  • ‪Gibsons Italia - ‬7 min walk
  • ‪Marshall's Landing - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

3-star hotel near Merchandise Mart
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn - The Mart by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Dwtn - The Mart by IHG. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn - The Mart by IHG was completed in July 2022.

This 3-star Chicago hotel is smoke free.

  • 228 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 61 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Frequently asked questions

How close is Holiday Inn Chicago Dwtn - The Mart by IHG to the airport?

Holiday Inn Chicago Dwtn - The Mart by IHG is 12.9 mi (36-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Chicago Dwtn - The Mart by IHG?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Dwtn - The Mart by IHG on Nov 9, 2025 start from $166.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Chicago Dwtn - The Mart by IHG.

How close is Holiday Inn Chicago Dwtn - The Mart by IHG to the beach?

This hotel is 1.6 mi (12-min drive) from Ohio Street Beach and 2.5 mi (14-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Holiday Inn Chicago Dwtn - The Mart by IHG offer free breakfast?

Free breakfast isn’t offered at Holiday Inn Chicago Dwtn - The Mart by IHG, but buffet breakfast is offered for a fee of between USD 26 and 32 for adults, USD 16 and 23 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to noon.

Is there a casino at Holiday Inn Chicago Dwtn - The Mart by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (17-min walk) is nearby.

What time is check-in at Holiday Inn Chicago Dwtn - The Mart by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at Holiday Inn Chicago Dwtn - The Mart by IHG?

Free parking is not available at this hotel. Self parking is available for USD 61 per day.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a pool?

Holiday Inn Chicago Dwtn - The Mart by IHG features an indoor pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Chicago Dwtn - The Mart by IHG to downtown Chicago?

Holiday Inn Chicago Dwtn - The Mart by IHG is 0.8 mi away from Chicago.

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1259 out of 1958 reviews
Rating 8 - Good. 385 out of 1958 reviews
Rating 6 - Okay. 163 out of 1958 reviews
Rating 4 - Poor. 75 out of 1958 reviews
Rating 2 - Terrible. 76 out of 1958 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Stayed 3 nights in Aug 2025

10/10 Excellent

Landon

Stayed 2 nights in Aug 2025

10/10 Excellent

carlos juan Lopez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in the heart of the city. That was great!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Austin

Liked: Staff & service, amenities, property conditions & facilities
Great hotel overall
Stayed 3 nights in Jul 2025

6/10 Okay

Curtis, Wilmington

Traveled with family
Liked: Staff & service, property conditions & facilities
Everything is based on what money will get you. No complimentary water, no late check out with our fee. Buffet breakfast was overpriced and mediocre. Staff has basically “meh” attitude. Location is great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent communication 😄
Stayed 3 nights in Jun 2025

8/10 Good

Keith D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, modern and the staff is great. View from the room and proximity to river walk was excellent. Elevators can take some time, so all of them should be in operation especially on busy weekends.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This was right in downtown. The rooms were nice and the entire staff was very pleasant and accommodating, even those that were not on duty when we were there. This was a great value for the money to stay downtown.
Stayed 3 nights in Jul 2025

8/10 Good

Socorro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanvika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful property view from room was very nice as well.
Stayed 2 nights in Jul 2025

10/10 Excellent

LaVonna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. My only draw back was there was no shuttle. This would not prevent me from booking there again.
Stayed 1 night in Jul 2025

4/10 Poor

Maya

Liked: Cleanliness, room comfort
Disliked: Staff & service

Stay at your own risk lol

Before I checked in on the 18th, I was charged for half of the room deposit. When I arrive to the hotel and try to check in the front desk clerk, rang me up for the ENTIRE amount of the room price, plus the $200 security deposit fee.I explained to the clerk that I had already been charged for half of the room deposit and asked why I was being charged the full price again. She calls her manager and explains the situation to them over the phone. Now the new price I need to pay is the other half of the room plus the $200 security deposit. I pay the amount, and I get my key and head to the room. Upon arriving in the room there was no sofa bed, which on the website it was described to have, weird. I go to look at my bank account to check my bank statements, and I notice I was charged another $200 dollars. ( which I was told I was going to be refunded for, but why was I charged again for another $200? Without my knowledge? Fast forward to the last day when I am trying to check out, I was told that I had a charge on my account for $250. Which again was weird because I just paid the hotel over $1200, when my room total was $870. Klao was the manager on duty, who laughed & didn't really try to understand where I was coming from and the fact that the hotel took more money than they should have. She printed out receipts and asked if "it makes sense" because she did not want to waive the fee. After going back and forth with her she waived the extra $250 fee because I wasn't paying it!
Stayed 2 nights in Jul 2025

6/10 Okay

Kwanny, Shakopee

Traveled with family
Disliked: Property conditions & facilities
Property was close walk to most tourist attractions. Hotel was clean but rooms could be updated.
Stayed 2 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a very nice location downtown and it was easy to walk or get a ride somewhere. The rooms were very clean, the hotel overall was very nice. The only issue we experienced was traffic with the elevators. It didn’t seem like they were all working and would get backed up as you had to transfer elevators from the lobby to get up to the rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service

Hidden gem

Pleasantly surprised by this hotel. Great location, super clean room and very comfortable bed and the best value in town.
Stayed 1 night in Jul 2025

8/10 Good

Marji, Denver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were slow or not all operable for a full house. Room although comfortable with wonderful view had a smoky smell. Housekeeping was called to fix, but there was no change.
Stayed 3 nights in Jul 2025

8/10 Good

Vi

Stayed 1 night in Jul 2025

6/10 Okay

Padmaja

Disliked: Staff & service
The location of the property is great. minutes away from the beautiful river walk. Housekeeping was terrible. They did not even pick up trash from our room. Did not provide clean towels. very unhappy. We paid quiet a lot for the room. expected better.
Stayed 3 nights in Jul 2025

8/10 Good

Kyle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, cleanliness, etc were amazing. The bed was old, and one side was damaged with a caved in spot, in a corner room king suite. Don't know how this gets past an inspection. They came and took all of the towels we used each day and never replaced them, we had to request more each time, that was annoying. Everything else was great.
Stayed 4 nights in Jul 2025

8/10 Good

Asia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful our room view was amazing. Our room was spacious and clean. The only complaint was the shower knob was non operational. The water handle had serious wear like it was going to fall off. Since, our stay was for one night and the view was beautiful we didn't see a need to complain maybe that's why she gave us the room with the non operational shower knob.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel great location and friendly staff
Stayed 3 nights in Jun 2025

4/10 Poor

Yakup

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
a good hotel in every way but I'm angry because they skipped cleaning my room. they must be carefull in this issue. A mistake goes to 3 correct
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025