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Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Petempich Bay

Choose dates to view prices

Photo gallery for Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Front of property
Property video
Minibar, in-room safe, desk, laptop workspace
Couples treatment rooms, sauna, steam room, body treatments
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Calle 12 Mza. 41 Lote 2-04, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Puerto Morelos Town Square
    ‪18 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Xhale Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swimout Tropical View King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Master Suite Ocean Front King

  • Ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swimout Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Allure Junior Suite Partial Ocean King

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Partial Ocean King

7.8 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Allure Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Ocean View King

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Allure Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Allure Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean View King

8.8 out of 10
Excellent
(12 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front King

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean View King

8.6 out of 10
Excellent
(23 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean View Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Tropical View King

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Tropical View Double

Xcelerate Junior Suite Tropical View Double | Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swimout Tropical View King

9.6 out of 10
Exceptional
(21 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swimout Tropical View Double

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean Front King

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Ocean Front Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Swim Out Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xcelerate Junior Suite Swim Out Ocean Front Double

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean Front Whirlpool King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Whirlpool King

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Ocean Front Whirlpool Double

Xhale Club Junior Suite Ocean Front Whirlpool Double | Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Ocean Front Whirlpool Double

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Swim Out Ocean Front King

Xhale Club Junior Suite Swim Out Ocean Front King | Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swim Out Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Swim Out Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Xhale Club Junior Suite Swim Out Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Xhale Club Master Suite Swim Out Ocean Front King

  • Sea view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Beachside getaway.Within a 5-minute walk of this Puerto Morelos property, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also within 9 miles (15 km) are West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Puerto Morelos Town Square.

What's nearby

  • Petempich Bay - 1 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 miles
  • Puerto Morelos Beach - 14 min drive - 6.8 miles
  • Ojo de Agua Beach - 17 min drive - 8.3 miles
  • Puerto Morelos Town Square - 18 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Miyako - ‬19 min drive
  • ‪Le Chique - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Preferred Club Bar - ‬1 min walk
  • ‪Restaurante Zócalo - ‬7 min drive

About this property

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

4.5-star beachfront property near Petempich Bay
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers an attached winery, outdoor tennis courts, and a 24-hour fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 362 guestrooms or units
  • 4 levels
  • 7 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • 8933 sq ft of conference space
  • 830 sq m of conference space
  • Built in 2016
  • Winery on site
  • Nightclub
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offers 362 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Breathless Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
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4.4 out of 5, Excellent, 387 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Snorkeling
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Breathless Riviera Cancun Resort All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort All Inclusive
Breathless Riviera Cancun All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort Adults Puerto Morelos
Breathless Riviera Cancun Adults Puerto Morelos
Breathless Riviera Cancun Resort Spa All Inc. Adults Only
Breathless Riviera Cancun Resort Adults
Hotel Breathless Riviera Cancun Resort & Spa, Adults Only
Breathless Riviera Cancun Adults
Breathless Riviera Cancun Resort Spa All Inclusive
Breathless Riviera Cancun Inc

Frequently asked questions

How close is Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive to the airport?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is 12.7 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive on Apr 21, 2026 start from $329, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive.

How close is Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offer free breakfast?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

No, there is no casino at this property.

What time is check-in at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a pool?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive features 2 outdoor pools.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a restaurant?

There are 9 onsite restaurants, offering options like international cuisine and ocean views.

Does Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Breathless Spa by Pevonia, where you can enjoy body treatments, reflexology, and mani/pedis.

How close is Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive to downtown Puerto Morelos?

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is 4 mi away from Puerto Morelos.

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 830 out of 1441 reviews
Rating 8 - Good. 283 out of 1441 reviews
Rating 6 - Okay. 171 out of 1441 reviews
Rating 4 - Poor. 76 out of 1441 reviews
Rating 2 - Terrible. 81 out of 1441 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Santiago

Stayed 4 nights in Dec 2025

10/10 Excellent

Kenneth L

The room and staff was amazing
Stayed 4 nights in Feb 2026

10/10 Excellent

Whitley Naomi

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean , the resort was nice and the food was so good
Stayed 3 nights in Feb 2026

10/10 Excellent

Marissa

Stayed 5 nights in Jan 2026

10/10 Excellent

SANDRA

Liked: Cleanliness
Everything and everyone was Spectacular!!
Stayed 3 nights in Jan 2026

6/10 Okay

Rebekah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The bar closed at 11pm all bars . Pretty indecent for an all inclusive experience. Had more fun off the resort than on the resort. There are activities but make sure you download the bogus app that never allows you to reserve( always sold out) . The resort is super small , paid for the Xhale Club and didn’t receive much additional anything. Waste of money for the xhale club for the amount we paid I would have expected more exclusive benefits. All the restaurants have long wait times and the only option for reservation is the Hibachi (best food option there). Their hosting staff always quotes wrong wait times and there’s absolutely no way for them to track who came first. No first come first serve ( bunch of nonsense). For the amount of money we spent you would think the resort would invest in their amenities , restaurants, and activities. Compared to other resorts I’m highly disappointed. The best part of the room was the shower. Paid for an ocean view and could only see the main lobby of the resort. Do better .
Stayed 6 nights in Jan 2026

10/10 Excellent

SANTOS, Westminster

.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bilal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Beautiful Ocean View room on the top floor.
Stayed 4 nights in Jan 2026

10/10 Excellent

Juvarez

Liked: Cleanliness, amenities, property conditions & facilities
The staff and amenities are incredible. What a wonderful entertainment team that truly cares about your stay and experience. I would definitely recommend this resort as it exceeded my expectations and I have traveled to many resorts in Mexico
Friday pool party
Stayed 5 nights in Jan 2026

10/10 Excellent

Reneisha

Liked: Cleanliness, staff & service, property conditions & facilities
The resturants
Stayed 4 nights in Jan 2026

10/10 Excellent

Tobi Lynne

Traveled with partner
Staff, food, and a beautiful room and property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing staff, beautiful views and a great mixer of party and chill depending on your mood. The Mexican food was delicious but the other restaurants weren’t that great; excluding the steaks from the grill. Would definitely stay again nonetheless!
Stayed 4 nights in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2026

10/10 Excellent

Shane

Traveled with family
This place is amazing. Rooms are updated and beautiful with the views they say you get! Service is the best I have seen at an all inclusive and we have been to over 30 different ones. This place is not for a quiet get away but a fun party atmosphere with stunning views and facilities. We loved it had such variety but was still a pretty small intimate resort. Staff are off the charts, no excuses just service!
Stayed 5 nights in Jan 2026

4/10 Poor

Karen

Stayed 4 nights in Jan 2026

10/10 Excellent

Jason

Stayed 4 nights in Sep 2025

2/10 Terrible

jorge

Stayed 5 nights in Dec 2025

2/10 Terrible

Mia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food and the amenities were not ideal. The food lacked flavor and the staff were not attentive. The massage experience was negative and it seemed as if there were extra charges for many things. The entire experience felt like a money grab without service and experiences to justify the cost.
Stayed 4 nights in Dec 2025

8/10 Good

Lashauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Dec 2025

6/10 Okay

Teresa, Forestville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is definitely good if you need to get away and relax without a big turn up . Restaurant and pools were good . The only thing I did not like about the resort was I like Cadillac Margaritas but the resort had no Grand Marnier . The resort Beach is horrible I mean it’s no way you can get into that beach water it was real dirty . I had to go 30 minutes away to get some real nice beach water ( the hotel zone has great water in Cancun ) . Also the hotel is connected to the secrets they could come to our side of the resort but we could not go their side . So all in all if the beach water was clear and blue this would be the perfect peaceful vacation for the price that they are charging .
Stayed 3 nights in Dec 2025

8/10 Good

Denise Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and very clean. Staff was amazing eapecially Roger and Edwin at the pool. Those 2 were amazing and made our stay very enjoyable always on top of whatever we needed!
Stayed 5 nights in Dec 2025

10/10 Excellent

DIANA

Stayed 1 night in Jan 2026

6/10 Okay

Mark

Traveled with family
The room had many items with issues (non-working). The food was very mediocre; and there were issues with contamination for gluten. We paid extra to upgrade to the Xhale level, which clearly advertises quieter, more relaxed atmospheres. This absolutely was not the case. The pools were extremely loud with music. The dance floor was located right outside the rooms and went late into the night. We spoke to many couples who also experienced this same issue and were also extremely disappointed by these things.
Stayed 7 nights in Dec 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist did not give clear instructions about the how many restaurants are there. What services are included and what are not. Special occasions like New Year’s Eve we need to make reservations a day before in order to eat at French Cuisines, Mexican restaurants are closed on that day and no food services would be available. None of those information ere given. Instead, he only wanted to sell us more visits for future trips before we hadn’t started our very first experience in there. In general the service is good and the employees are nice.
Stayed 3 nights in Dec 2025