Palace Hotel & Spa Buxton

4.0 star property
4-star Victorian hotel near Peak District National Park

Choose dates to view prices

Photo gallery for Palace Hotel & Spa Buxton

Exterior
Staircase
Indoor wedding
Indoor pool, sun loungers
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪54 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

Standard Single Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Compact Double Room

8.2 out of 10
Very good
(73 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Buxton

In historical district.Within a 5-minute walk of this Buxton hotel, you'll find Buxton Baths and Devonshire Dome. Pump Room and St Ann's Well are also within half a mile (1 km).

What's nearby

  • Devonshire Dome - 3 min walk - 0.2 miles
  • The Crescent - 3 min walk - 0.2 miles
  • Buxton Baths - 3 min walk - 0.2 miles
  • Buxton Opera House - 4 min walk - 0.3 miles
  • Pavilion Gardens - 4 min walk - 0.3 miles

Getting around

  • Buxton Station - 3 min walk
  • Manchester Airport (MAN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pavilion Gardens - ‬7 min walk
  • ‪Seasons - ‬3 min walk
  • ‪Redwillow Buxton - ‬3 min walk
  • ‪The Railway - ‬7 min walk

About this property

Palace Hotel & Spa Buxton

4-star Victorian hotel near Peak District National Park
Palace Hotel & Spa Buxton offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Palace Hotel & Spa Buxton. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 1868
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Palace Hotel & Spa Buxton offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Frequently asked questions

How close is Palace Hotel & Spa Buxton to the airport?

Palace Hotel & Spa Buxton is 24 mi (52-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.

How much does it cost to stay at Palace Hotel & Spa Buxton?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel & Spa Buxton on May 12, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palace Hotel & Spa Buxton have an airport shuttle?

Airport shuttle services are not available at Palace Hotel & Spa Buxton.

Does Palace Hotel & Spa Buxton offer free breakfast?

Free breakfast isn’t offered at Palace Hotel & Spa Buxton, but full breakfast is offered for a fee of between GBP 12 and 15.00 for adults, GBP 6 and 10.00 for children. It's available on weekdays from 7 AM to 9:30 AM and weekends from 8 AM to 10:30 AM.

Is there a casino at Palace Hotel & Spa Buxton?

No, there is no casino at this hotel.

What time is check-in at Palace Hotel & Spa Buxton?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs GBP 10.00 (subject to availability).

Is there free parking at Palace Hotel & Spa Buxton?

Free parking is not available at this hotel. Self parking is available for GBP 5.00 per day.

Does Palace Hotel & Spa Buxton have a pool?

Palace Hotel & Spa Buxton features an indoor pool.

Does Palace Hotel & Spa Buxton have a restaurant?

Yes, there is a restaurant on site.

Does Palace Hotel & Spa Buxton have a spa?

This hotel has a spa, which features deep-tissue massages, body scrubs, and body wraps.

How close is Palace Hotel & Spa Buxton to downtown Buxton?

Palace Hotel & Spa Buxton is 0.2 mi away from Buxton.

Palace Hotel & Spa Buxton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1009 reviews
Rating 8 - Good. 345 out of 1009 reviews
Rating 6 - Okay. 167 out of 1009 reviews
Rating 4 - Poor. 101 out of 1009 reviews
Rating 2 - Terrible. 61 out of 1009 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

brendan

Disliked: Cleanliness, staff & service, amenities
Gym, we was charged £6 each and then told most of the services weren’t working. After a lot of hassle got our money back. But the hotel needs a lot of money spending on it
Stayed 1 night in Feb 2026

6/10 Okay

Gemma

Traveled with group
Liked: Cleanliness
Front desk - checked in online as requested only to find there was no key area for me to collect keys so had to queue with other people checking in so waste of time. Then despite request for 2pm no key was ready until after 3pm. Told pool shut at 4pm so didn't give much time and it was chargeable anyway despite staying in hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

MARIA

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Elegant old building in great location in Buxton but needs a lot of money spent on it the gym area needs a lot of repair also which you are charged extra to use as with parking never tried the food so can’t comment staff seemed friendly enough but to keep a massive old hotel like this ship shape takes a lot of investment that I’m not sure Britannia chain will plough in the money that’s needed
Stayed 1 night in Feb 2026

6/10 Okay

Amber

Disliked: Cleanliness, staff & service, amenities
The room was a great size but the bed was rock hard, which is not good for my back. I like to sleep with a window open but the room was just above the pump for the swimming pool which was on constantly all night and very loud. Between that noise and the really uncomfortable bed I had a really bad few nights sleep. I asked to change rooms but was offered a room that was tiny, also with a rock hard bed and above outlet pipes that were also noisy. The situation was not helped by the man at reception who liked rolling his eyes and couldn’t hide the inconvenience in his voice of our requests.
Stayed 2 nights in Feb 2026

10/10 Excellent

Anne

Stayed 1 night in Feb 2026

2/10 Terrible

Sabrina

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Just awful! The hotel looks beautiful outside and so does the reception area etc, but we'd never return. We arrived while it was heavy rain with a baby in a pushchair and our toddler. There were signs to say there was an accessible entrance but we couldn't see where the door was, so had to wake up our sleeping baby to get the pram through the tight revolving doors. We then asked a member of staff to point out where the accessible entrance was, and she said she didn't know?! Checked in at reception, told to pay for parking but no other information given and guy on reception was so unhelpful. Given a room that required two flights of stairs with no lift (with a pram, baby and toddler while also 8 months pregnant and having to carry our children and pram and luggage up!). Went up to our room which was extremely dated, and to top it off the bathroom and toilet area was freezing cold! There was no way I could give my baby or toddler a shower when it felt like you'd be having a shower outdoors in January! Also the mattress was extremely uncomfortable, couldn't sleep the 2 nights we were there! The next morning we told receptionist about the freezing cold bathroom and was told maintenance would have a look, whether they actually did I wouldn't know as it was still freezing when we came back to our room later that day. Decided to go swimming and shower kids there, to find out you have to pay to use the pool! Never had this in any other hotel when you're paying to stay!
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, property conditions & facilities
Reception fixed my room issue promptly. Hotel is fine for what it is. Only gripe it took over 5 minutes of tthe hot water to arrive to the shower.
Stayed 1 night in Jan 2026

6/10 Okay

Jack W

Traveled with group
Liked: Cleanliness, staff & service
The room was not in good condition beds was clean but not very stable with there narrow legs roof was falling down near the bath room. The outlet was dangerous the plug won't go flush with the outlet and the kettle plug as under the TV stand.
Stayed 2 nights in Jan 2026

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
The room was very spacious , Tea and coffee facilties were spot on. The room was lovely and warm however a bit to warm during the night as the radiator was on full and couldnt see anywhere to turn it off. The bed was a bit lumpy and the pillows were to high for me but great for my husband .
Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely place
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Room was all good. Would stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alasdair

Stayed 1 night in Jan 2026

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cold room on arrival.
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Friendly and efficient staff. Ground floor magnificent!quiet, clean and spacious room. Lots of choice at breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean, warm, comfortable and quiet, excellent breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Johanna

Stayed 1 night in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to be fair. Radiators need bleeding. 2 in room, one didn't work. Freezing outside but room was warm enough. Very organised and staff were good. Bar prices not out of the way. Would stay there again.
Stayed 2 nights in Jan 2026

4/10 Poor

Toby

Disliked: Cleanliness, staff & service, amenities
Never coming back. From check in it was a disappointment - having to pay for car parking on top of the room is insulting just as you get there. Also having checked in online i had to check in again when i got there. Theroom was small and difficult to get to with our luggage. Room was dirty - one of the mugs had lipstick marks on it, shower was filthy Pillows - so thin and no second pillows available. Window didnt really open so far too warm. Never again.
Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

All good
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff were friendly and efficient. The staff member working the bar until late on Saturday 10th Jan was brilliant! Fun friendly and polite!
Stayed 1 night in Jan 2026

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
Room was nice as got an upgrade. Hotel itself lovely and lots of interesting rooms and games like pool, darts, scrabble. Arrived to a customer arguing with the staff complaining he couldn't have dinner at his preferred time due to coach parties. The coach parties appear to take precedence over day to day guests and as we'd booked half board were disappointed that it was a buffet system and more disappointed that while we were fine that we have to be seated later after the coach parties had eaten, that there was not much food left. It was fine for the price we paid and I would stay there again but would book room only and eat out next time.
Stayed 1 night in Dec 2025

4/10 Poor

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant check in until 3pm...Surely not all rooms, in a big hotel and in January get cleaned at 2.55pm? Some would have been available.
Stayed 1 night in Jan 2026

2/10 Terrible

Robyn

Disliked: Cleanliness, amenities
Room was very small and was only provided with 1 bath towel between 2 people. The way it’s listed on hotels.com implies that the health and leisure is included with the hotel, when it’s actually a building within the hotel separate, where you have to pay to get within, that is for anyone not just hotel guests. When we arrived at the spa we was told to go upstairs and then got sent back downstairs by the person upstairs. Never even got to go to the spa in the end
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Excellent value for money. Friendly and helpful staff. Great breakfast and room plus lovely little bar.
Stayed 2 nights in Jan 2026