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4.3 out of 5

"The hotel was so convenient and the staff was very accommodating. We couldn’t have asked for anything more. " More

By a verified traveler on Sun 15 Jul 2018

Hotel Description

3.5-star hotel with free WiFi, connected to the airport

Near the airport

At this Gatwick hotel, you'll be within 3 miles (5 km) of Manor Royal Business Park and 6 miles (10 km) of Gatwick Aviation Museum. Crawley Town Hall and County Mall Shopping Centre are also within 6 miles (10 km).

Renovated in 2017

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free Internet, LCD TVs

The 194 guestrooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and hair dryers. Other amenities include laptop-compatible safes, phones, and ironing boards.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Nov 12 - Nov 13

Room, 1 Queen Bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed with Sofa bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hampton by Hilton London Gatwick Airport ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton by Hilton London Gatwick Airport

Everyone (5) Couples (2) Family (3)
5 out of 5
at the airport didn't have to go outside right at north terminal

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by Archie

Dear Guest, Thank you for taking the time to share a review of your recent stay at the hotel - I have shared this feedback with the team and it was pleasing to read that you had a good experience. We look forward to welcoming you back on your next visit. Kind Regards, Archana Shetty Guest Relations Hampton by Hilton London Gatwick

5 out of 5
The hotel was very easy to get to the airport because it is at the airport.

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jul 26, 2019 by Archie

Dear Guest, Thank you for taking the time to share a review of your recent stay at the hotel . I have shared this feedback with the team and it was pleasing to read that you had a good experience. Please accept my sincerest apologies for the encounters that you experienced during your stay with us. Despite this, I am pleased that you found our hotel to be well situated for your travel needs and I hope you had a comfortable stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and to improve our guest’s experiences with us. We hope we will have the opportunity to welcome you again in the future, to show that your stay was an exception. Kind Regards, Archana Shetty Guest Relations

1 out of 5
I accidently booked this hotel and immediately realized it was incorrect. The hotel was unwilling to refund. I intended to stay at the Bristol airport where the accommodations were excellent, much less expensive. Paid for this hotel that I never stayed at because I would have missed my trip connections and the one in Bristol for the same night. I would not recommend a hotel that does not honor the need to make a correction if something is determined to be an error immediately after purchase.

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 10, 2019 by Archie

Dear Guest, I would like to start by apologizing to you for not meeting your expectations. With regards to your booking we apologies for the inconvenience caused. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We hope that you will give us the opportunity to serve you in the future and show you that your stay was an exception. Kind regards,

5 out of 5
Great location for flying in/out of airport thru Virgin Atlantic and very nice hotel; clean and decent sized rooms and good bathroom with nice shower.

Posted by on May 8, 2019

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Comment from Hotel Management

May 9, 2019 by Archie

Dear Guest, Thank you for taking the time to share a review of your recent stay at the hotel - I have shared this feedback with the team and it was pleasing to read that you had a good experience. We look forward to welcoming you back on your next visit. Kind Regards, Archana Shetty Guest Relations Hampton by Hilton Lodon Gatwick

5 out of 5
All good. Enjoyed my stay. Thank you for the service.

Posted by on Jan 18, 2019

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5 out of 5
The hotel was so convenient and the staff was very accommodating. We couldn’t have asked for anything more.

Posted by , from Phoenix, AZ, USA on Jul 15, 2018

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Comment from Hotel Management

Jul 16, 2018 by Maria Muteham

Dear Guest , Thank you for taking the time to share a review of your recent stay at the hotel - I have shared this feedback with the team and it was pleasing to read that you had a great experience. We look forward to welcoming you back on your next visit. Kind Regards, Sincerely, Maria Muteham Guest Relations

3 out of 5

Perfectly sufficient for a night at the airport.

Pros: Proximity to Terminal. Can't get any closer than that.
Cons: The "Family Room" was pretty small. Between the fold-out sofa bed, our luggage coming off an international flight and 4 of us, it was cramped.
Location: Too complicated to haul out and into London with a family when you only have 24 hours!
We had 24 hours to wait between flights and so needed somewhere to sleep, close to the airport. You certainly can't get any closer than the Terminal itself. It was easy, and we were offered an early check-in (GBP 20).

Posted by , from France on Feb 23, 2017

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4 out of 5
excellent proximity to departures area of North Terminal, Gatwick (LGW). No need to walk outside. Easy check-in and check-out too.

Posted by on Oct 5, 2019

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5 out of 5
convenient after our flight and before our next one. Perhaps a restaurant that is open 24/7 would be nice or open longer as there was no food for us upon arrival, only the pub. A fridge in the room would of been nice, as we had items that needed to be refrigerated.But a nice hotel

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Archie

Dear Guest, Thank you for taking the time to share a review of your recent stay at the hotel . I have shared this feedback with the team and it was pleasing to read that you had a good experience. We look forward to welcoming you back on your next visit. Sincerely, Archana Shetty Guest Relations

5 out of 5

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Archie

Dear Guest , Thank you for taking the time to share a review of your recent stay at the hotel - I have shared this feedback with the team and it was pleasing to read that you had a great experience. We look forward to welcoming you back on your next visit. Kind Regards,

About the Hampton by Hilton London Gatwick Airport

Location Longbridge House, North Terminal, Gatwick, England RH6 0PJ

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton by Hilton London Gatwick Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hampton by Hilton London Gatwick Airport was completed in 2017. This 3.5-star Gatwick hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 7 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LGW-Gatwick) (5.9 km / 3.7 mi)
  • Train station: Horley Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton London Gatwick Airport offers 194 air-conditioned accommodations with laptop-compatible safes and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Electric kettle
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Hampton by Hilton London Gatwick Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Parcel deliveries are not accepted at this property on behalf of guests in advance of their arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 43.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton Hotel London Gatwick Airport
  • Hampton Hilton London Gatwick Airport
  • Hampton Hilton London Gatwick Airport Hotel
  • Hampton Hilton London Gatwick
  • Hampton by Hilton London Gatwick Airport Hotel
  • Hampton by Hilton London Gatwick Airport Gatwick
  • Hampton by Hilton London Gatwick Airport Hotel Gatwick

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Gatwick-Hotels-Hampton-by-Hilton-London-Gatwick-Airport.h7234788-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.