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4.2 out of 5

"Easily accessible from South Terminal Gatwick airport. Has all the amenities needed for demanding travellers. " More

By Nikolaos on Mon 07 Feb 2011

Hotel Description

4-star eco-friendly hotel near Manor Royal Business Park, connected to the airport

In suburbs

At this Gatwick hotel, you'll be within 3 miles (5 km) of Manor Royal Business Park and 6 miles (10 km) of Gatwick Aviation Museum. Crawley Town Hall and County Mall Shopping Centre are also within 6 miles (10 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 13 conference rooms, business center, and free airport shuttle. WiFi in public areas is free.

Free Internet, flat-screen TVs

The 518 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include refrigerators and Egyptian cotton sheets.

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$127* Per night/room Nov 2 - Nov 3

Luxury Room, View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Room (Lounge Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sofitel London Gatwick ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel London Gatwick

Everyone (5) Couples (1)
4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 15, 2019 by Guest Experience Manager

Bonjour! Thank you so much for rating your stay and please do contact me if you would like to share your experience with us. I am looking forward to welcome you back to our hotel. My best regards, Gabriela Libanio

5 out of 5

Posted by on Apr 28, 2019

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4 out of 5
The restaurants were great at the hotel, the room was nice and clean. The bed was not great though, too soft. The shower was good but tool low if you were over 5'9"

Posted by on Apr 6, 2019

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5 out of 5
Extremely close to airport, 150 ft from North terminal, and very nice inside.

Posted by on Mar 8, 2019

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5 out of 5

Posted by on Jan 26, 2019

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4 out of 5

Posted by on Dec 13, 2018

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2 out of 5
Could not ask for a better location. Proximity to Gatwick for train transport is the best thing about Sofitel. Front desk staff was unpleasant the two times we called them. One for a non-working tv - we were told they’d be up in a few minutes. Over 45min later we called again and said never mind we’re going to bed and we’re told “Oh yeah what room was that again”. The second time upon our return from the day the maid service removed our room key from the lights/air system. We called front desk to ask why and if there was an issue to turning in one key which got us LAUGHED at by front desk staff. Any time we left the air running for the room to be comfortable upon return we came back to staff having turned it down or off.l completely which is NOT ok. We rec’d a wash cloth one of the 7nights we had a room. The Sofitel advertises on their station stocked mini fridge each day which never happened. Our mini fridge had four waters the entire stay and never stocked with anything else. You are also charged a seven pound “tray” fee if you order room service. There are no machines or small shop like many hotels for soda/water/etc purchase. You must bring in from the outside. While the room and hotel itself were clean, no noise from other guests, safe location it is not a hotel I would choose again despite its preferred location.

Posted by on Apr 22, 2018

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4 out of 5

High Quality Stay when travelling through Gatwick

Pros: Close restaurants, Quiet, wheelchair accessible
Cons: No free Internet
Easily accessible from South Terminal Gatwick airport. Has all the amenities needed for demanding travellers.

Posted by on Feb 7, 2011

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5 out of 5

Great hotel

I'm almost afraid to tell you how great this hotel is because I want to be able to get a reservation next time I'm in London. Excellent - just excellent. Clean, comfortable, safe and convenient. Only downfall is the distance from the center of London. However, if you are traveling through Gatwick Airport, this is the hotel to stay in.

Posted by on Nov 3, 2008

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4 out of 5

High tech hotel with great customer service

This is the kind of hotel were my wife and I never had to ask for anything...it was taken care of before we asked. Customer service was great, the room has all the modern aminities...we had a overall great expirence.

Posted by on Aug 22, 2006

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Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 13 meeting rooms available. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the eco-friendly Sofitel London Gatwick. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 4-star Gatwick hotel is smoke free.

  • 1 building
  • 518 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1990
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Horley Station (2.6 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sofitel London Gatwick offers 518 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gatwick hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Sofitel London Gatwick has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.00 per person (approximately)
  • Self parking fee: GBP 22.50 per day
  • Extended parking fee: GBP 22.50 per day
  • Early check-in fee: GBP 47.00 (subject to availability)
  • Late check-out fee: GBP 47.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Gatwick London
  • Sofitel Hotel Gatwick London
  • Sofitel London Gatwick
  • Crawley Sofitel
  • Gatwick Hotel Sofitel
  • Sofitel Crawley
  • Sofitel Hotel Crawley
  • Sofitel Hotel London Gatwick
  • Sofitel London Gatwick Hotel Crawley
  • Sofitel London Gatwick Hotel
  • Gatwick London Sofitel
  • Sofitel London Gatwick Hotel
  • Sofitel London Gatwick Gatwick
  • Sofitel London Gatwick Hotel Gatwick

You should know

  • Sofitel London Gatwick offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.