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4.7 out of 5

"A very pleasant stay. The lady at the front desk was very helpful and nice. Thanks. Will stay again next time. " More

By a verified traveler on Sat 21 Sep 2019

Hotel Description

Enjoy the free WiFi at this 3-star Horley hotel

Near the airport

You'll be within 6 miles (10 km) of Manor Royal Business Park and 9 miles (15 km) of County Mall Shopping Centre. Also within 9 miles (15 km) are Hawth Theatre and Godstone Farm.

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a coffee shop, and a snack bar/deli are also on offer.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 73 guestrooms offer free WiFi and 24-hour room service. Coffee/tea makers, hair dryers, and safes are also available.

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western Gatwick Skylane Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Gatwick Skylane Hotel

Couples (1) Family (4)
5 out of 5
A very pleasant stay. The lady at the front desk was very helpful and nice. Thanks. Will stay again next time.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 22, 2019 by Mukesh

Thank you for your lovely review. It's always great to hear when one of our guests enjoyed their stay with us.

5 out of 5
The best western staff is the only great experience I've ever had at a best western! We got in to London early and while the room wasn't ready, they allowed us to lock our luggage in a closet while we explored. They went out out their way to make sure we had everything we need. We expected the room to be small because most rooms in Europe are and we were pleasantly surprised! The room was much bigger than I expected!

Posted by on Jun 17, 2019

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Comment from Hotel Management

Aug 2, 2019 by Mr Kumar

Thank you for your positive feedback. It's always great to hear that our guests have had a good time.

4 out of 5
When we arrived, we discovered the reservation was made on the following day and not that day. Fortunately, they had another room that they rented to us but we had to pay for it separately. I did call Travelocity for a refund and after some calls, they agreed to refund out money. Thanks.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Aug 4, 2019 by Reception

So sorry that you had a mix up with your booking with Travelocity, and so happy that we managed to resolve this to your satisfaction. Kind Regards, Reception

About the Best Western Gatwick Skylane Hotel

Location 34 Bonehurst Road, Horley, England RH6 8QF

Renovations + Closures

This property is closed from July 22 2021 to September 30 2021 (dates subject to change).

The following facilities or services will be unavailable from July 24 2021 to September 30 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Dining venue(s)
  • Meeting facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Best Western Gatwick Skylane Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. An airport shuttle during limited hours is available for a fee. Limited free parking is available on a first-come, first-served basis. This 3-star Horley hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Gatwick Airport (LGW) (7 km / 4.3 mi)
  • Train station: Horley Station (2.2 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Gatwick Skylane Hotel offers 73 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Horley hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 9:30 AM.

Watershed Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Best Western Gatwick Skylane Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 8.50 per person (approximately)
  • Airport shuttle fee: GBP 3 per person (one-way)
  • Airport shuttle fee per child: GBP 3 (one-way)
  • Extended parking fee: GBP 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Gatwick
  • Days Gatwick Hotel
  • Days Hotel Gatwick
  • Gatwick Days Hotel
  • Hotel Days Gatwick
  • Best Western Gatwick Skylane Hotel Horley
  • Best Western Gatwick Skylane Hotel
  • Best Western Gatwick Skylane Horley
  • Best Western Gatwick Skylane
  • Gatwick Skylane Hotel Horley
  • Best Western Gatwick Skylane Hotel Hotel
  • Best Western Gatwick Skylane Hotel Horley
  • Best Western Gatwick Skylane Hotel Hotel Horley

You should know

  • Best Western Gatwick Skylane Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.