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Russ Hill Hotel

3.0 star property
3-star Mediterranean hotel near Manor Royal Business Park

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Photo gallery for Russ Hill Hotel

Lounge
Lounge
Bar (on property)
Garden
View from property

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Manor Royal Business Park
    ‪10 min drive‬
  • K2 Crawley Leisure Center
    ‪13 min drive‬
  • Tilgate Park
    ‪13 min drive‬
  • London (LGW-Gatwick)
    ‪10 min drive‬

Room options

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Twin Room

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

  • 228 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

City Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Single Room

  • 79 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Horley

Near the airport.You'll be within 3 miles (5 km) of Manor Royal Business Park and 9 miles (15 km) of K2 Crawley Leisure Center. Also within 9 miles (15 km) are Tilgate Park and Hawth Theatre.

What's nearby

  • Manor Royal Business Park - 10 min drive - 5.6 miles
  • K2 Crawley Leisure Center - 13 min drive - 7.3 miles
  • Tilgate Park - 13 min drive - 7.5 miles
  • Hawth Theatre - 14 min drive - 6.7 miles
  • Tulley's Farm - 16 min drive - 10.6 miles

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪The Surrey Oaks - ‬7 min drive
  • ‪The Plough & Attic Rooms - ‬6 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪The Half Moon - ‬3 min drive

About this property

Russ Hill Hotel

3-star Mediterranean hotel near Manor Royal Business Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Russ Hill Hotel also features a garden, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.

This Mediterranean Horley hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Uncovered self parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Eurocard, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

How close is Russ Hill Hotel to the airport?

Russ Hill Hotel is 10.4 mi (17-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

Does Russ Hill Hotel have an airport shuttle?

Airport shuttle services are not available at Russ Hill Hotel.

Does Russ Hill Hotel offer free breakfast?

Free breakfast isn’t provided at Russ Hill Hotel, but English breakfast is offered for a fee of GBP 10.50 for adults and GBP 5.25 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Russ Hill Hotel?

No, there is no casino at this hotel.

What time is check-in at Russ Hill Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Russ Hill Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 5 per day.

Does Russ Hill Hotel have a pool?

Russ Hill Hotel does not have a pool.

Does Russ Hill Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Russ Hill Hotel have a spa?

There are no spa services available at this hotel.

How close is Russ Hill Hotel to downtown Horley?

Russ Hill Hotel is 3.9 mi away from Horley.

Russ Hill Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 117 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 269 out of 1005 reviews
Rating 4 - Poor. 197 out of 1005 reviews
Rating 2 - Terrible. 183 out of 1005 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Beds hard and pillows very firm so not a great sleep. Clean rooms and reception areas
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed!!!

We were in room 220 - this was at the other end of the hotel away from reception. On arrival (approx.15:45pm) we had to manoeuvre our cases around dirty bed linen and trolleys. Outside the door to our room were 4 x black bags full of rubish. I originally picked this hotel as a ‘carvery’ was advertised. However upon arrival we were told that ‘the carvery is not on this evening’. So we thought we’d just have a couple of drinks in the bar. At this point we were informed the bar wouldn’t open until 6pm. Eventually we decided to drive to another pub (back near Gatwick airport) and we ate there instead. In the evening when we got back, the room was hot and stuffy with no A/C and no way of opening the window. We were both relieved to leave in the morning!
Stayed 1 night in Apr 2025

10/10 Excellent

Anas

Stayed 7 nights in Apr 2025

6/10 Okay

Krisztina

Traveled with family
Liked: Cleanliness, staff & service
What was wrong that there was no air in the room, we couldn't open any windows. The TV was set to a different language as English so we couldn’t watch anything at the evening. The food was expensive so we didn’t eat there at all. Otherwise it was clean, quiet and good for 3 nights.
Stayed 3 nights in Apr 2025

4/10 Poor

BEN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Wayne

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Bobby

Business traveler
Great place to stay, my tv didn’t work in my room spoke to a lovely person named Hazel, from reception, she resolved the problem by moving me next door and made sure my tv worked. Thank you .
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Disappointing stay

Rooms are very small and very hot. Secondary glazing had been installed but was not sound proofed. Weeds grew within the original frames. Bath was tiny with very high sides and no rails to help you get in or out. As a short person it was a struggle. When we arrived there was piles of dirty laundry pukes outside the door so. The corridor which remained until after we went to bed. I tripped over a packet of toilet rolls. Clearly a health and safety and fire risk . Beds were uncomfortable and had clearly seen better days , the mattress needed replacing you could feel the springs. The outside of the hotel was very run down. Food was medocre, pub didn’t open until 6pm and the restaurant was closed. . On the plus side the staff were friendly and helpful and everywhere was very clean . Clearly catering for the airport traveller and wanting to make a
Stayed 1 night in Mar 2025

2/10 Terrible

John

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

SHOCKING

The hotel was due to close for refurbishment but NO-ONE told me before I arrived or on arrival. Restaurant closed, bar supplied very limited, failed to inform me that breakfast (pre booked!) want available on Sunday morning leaving me with no food before a days work. Manager disinterested and facetious. Written complaint to Customer services has still not been responded to! Shouldn't bother refurbishing - just shut it down! Will never book with this organisation again.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

OLUWATOBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

it was a great experience
Stayed 8 nights in Dec 2024

4/10 Poor

Shane

Stayed 3 nights in Dec 2024

8/10 Good

Dorian

Stayed 2 nights in Dec 2024

4/10 Poor

patric

Disliked: Property conditions & facilities
The hotel room was airless, overheated with no windows to open to refresh the dry / stale air in the room. In addition there was a chemical / paint smell in the room that left a taste in the mouth and induced restless sleep and a headache.
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Somewhere to lay my head

In view of the landing time I decided to have an overnight stay before I drove home. The booking was made at short notice and lived up to the description on the website. For me this was a basic but comfortable hotel. Arriving in the dark it was essential that I used Google Maps to find it. Breakfast buffet was excellent and cost £11.
Stayed 1 night in Dec 2024

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel its self was very nice and grand but the beds were very uncomfortable to sleep in. The food was okay, but the service in the hotel was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Stewart

Stayed 1 night in Dec 2024

10/10 Excellent

Bailey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re going to walk there please be careful As you walk on main road and through mud but overall it’s so quiet staff are nice One staff member upgraded me for free after I’ve walked and waited till 3pm for check in. I would recommend if you want some where nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed Sharif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight on our way to the airport so we didn't really spend much time. The settings and location was amazing and the building architecture looked great - I can only imagine at day light it would have been quite the setting. The room was perfect and comfortable for a family of four and the bathroom/shower was immaculate and modern.
Stayed 1 night in Oct 2024

10/10 Excellent

Melville, Rugby

Liked: Cleanliness, staff & service, property conditions & facilities
good all round value, queen sized bed for my single person room and adequate space. water in room nice and hot despite low season patronage. Could there be a bath mat as well for the next time ?
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Pros The location is quite , the facility was nice and cozy, The room was clean, Cons No usb chargers in my room. No Wi-Fi you have to buy it for $9/night. It is far from the city , No shops or restaurants around it . If you drive it is no problem.
Stayed 1 night in Nov 2024

10/10 Excellent

Nor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel and parking

A very clean hotel. Not far from Gatwick Airport north
Stayed 1 night in Oct 2024

6/10 Okay

kieran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Road leading to hotel said it was shut, which it wasn't. That's after following the diversion sign and doing another 4 miles unnecessarily. Lane leading up to the hotel at night was very difficult to see the hotel entrance as no lights on at the entrance and no light over the name sign of hotel to give you an indication that you have arrived.
Stayed 2 nights in Nov 2024