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Russ Hill Hotel

3.0 star property
3-star Mediterranean hotel near Manor Royal Business Park

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Photo gallery for Russ Hill Hotel

Lounge
Lounge
View from property
Bar (on property)
Garden

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

View in a map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Place, Manor Royal Business Park
    ‪11 min drive‬
  • Place, K2 Crawley Leisure Center
    ‪13 min drive‬
  • Place, Tilgate Park
    ‪13 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪12 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Single Room

  • 79 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Twin Room

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

  • 228 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for City Double Room

City Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

City Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

  • 228 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Horley

Near the airport.You'll be within 3 miles (5 km) of Manor Royal Business Park and 9 miles (15 km) of K2 Crawley Leisure Center. Also within 9 miles (15 km) are Tilgate Park and Hawth Theatre.

What's nearby

  • Manor Royal Business Park - 11 min drive - 5.8 miles
  • K2 Crawley Leisure Center - 13 min drive - 7.3 miles
  • Tilgate Park - 13 min drive - 7.5 miles
  • Hawth Theatre - 14 min drive - 6.3 miles
  • Tulley's Farm - 17 min drive - 10.8 miles

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Flyingpan - ‬12 min drive
  • ‪The Plough Inn - ‬8 min drive
  • ‪Gatwick Manor - ‬9 min drive
  • ‪West Green Fish Bar - ‬10 min drive
  • ‪Costa Coffee - ‬9 min drive

About this property

Russ Hill Hotel

3-star Mediterranean hotel near Manor Royal Business Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Russ Hill Hotel also features a garden, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.

This Mediterranean Horley hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Uncovered self parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Eurocard, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

How close is Russ Hill Hotel to the airport?

Russ Hill Hotel is 10.4 mi (17-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

Does Russ Hill Hotel have an airport shuttle?

Airport shuttle services are not available at Russ Hill Hotel.

Does Russ Hill Hotel offer free breakfast?

Free breakfast isn’t provided at Russ Hill Hotel, but English breakfast is offered for a fee of GBP 10.50 for adults and GBP 5.25 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Russ Hill Hotel?

No, there is no casino at this hotel.

What time is check-in at Russ Hill Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Russ Hill Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 5 per day.

Does Russ Hill Hotel have a pool?

Russ Hill Hotel does not have a pool.

Does Russ Hill Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Russ Hill Hotel have a spa?

There are no spa services available at this hotel.

How close is Russ Hill Hotel to downtown Horley?

Russ Hill Hotel is 3.9 mi away from Horley.

Russ Hill Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 129 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 268 out of 1002 reviews
Rating 4 - Poor. 190 out of 1002 reviews
Rating 2 - Terrible. 186 out of 1002 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed room, lovely internal common areas of hotel. Convenient Pub on site. Tired exterior and gardens.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Stayed 4 nights in Aug 2025

4/10 Poor

Marilyn

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Do not stay here

Myself and my daughter stayed here for 3 nights to visit family. The room was very small and very warm, windows couldn't be opened however a fan was provided. Room was clean an tidy, bathroom looked new but the beds were very hard,. Mattress were old with no stains on it, however pillows had yellow stains on them ( other people's drueled on them yuck ) slamming doors constantly an our room was above the kitchen ventilation which was going all nite. The hotel staff were pleasant an helpful. It seems to me that this hotel only cares about the airport parking side of things, thats obvious because the hotel car park is jammed with airport parking an the hotel hasent got many guests. Food also has a not such a good review, only ok if ur saying over nite for a flight an they dont supply transport to the airport, taxi about £20
Stayed 3 nights in Aug 2025

8/10 Good

Grant

Traveled with family
Russ Hill Hotel was perfect for what we needed, a place to stay that was close to Gatwick the night before we flew. It’s certainly no glam, fancy, modern, minimalist hotel, but is spacious, clean rooms and does exactly what you need the night before a flight. Check in was a bit chaotic as not enough staff on shift (10pm) with one poor guy having to do everything. Whilst there was a lady with him, she had apparently finished her shift and was trying to go home, whilst having some manager on the phone giving her grief about something. Not a great first impression, especially with the one guy who was on shift, was having to deal with multiple problems at once, with an endless queue of random folk popping up to ask for stuff, complain or just ask questions, all in addition to those actually trying to check in. Need more staff here, especially at night. However……once we finally got to our room (Family room) it was exactly what we hoped for. Big, spacious and clean with a decent bathroom. Exactly what we needed for the 4 of us. Bar was also open till 10:30pm (some hotels shut way too early) , so that ticked a big box too, with the Barman being very helpful whilst juggling everything himself. Easy check out the next day (much better experience) and Only 12 mins to Gatwick by car. Saved a lot of money vs some of the other airport hotels, so would stay again (check in experience aside).
Stayed 1 night in Jul 2025

10/10 Excellent

Alan Asquith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Mary-Anne

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay and nice spotting for planes before ur flight
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
I stayed here for one night as I had an early flight from Gatwick airport. I would not recommend this hotel. The only benefit is that it's about a 8 minute drive to the North Terminal of Gatwick airport, so if you have an early morning flight you are close. The hotel has no air conditioning and the window only opens about 10 cm. The bed was extremely uncomfortable and felt like it had just springs, no cushioning. The rooms were old and had carpet that was not maintained. You can hear the planes takes off in the morning, which I was aware of, and I wore ear plugs which worked fine for me. I would not stay here, pay a bit extra and stay somewhere half decent.
Stayed 1 night in Jul 2025

4/10 Poor

Aamer

Less than satisfactory

Toilet was unbearable malodorous and stinky. Room condition was acceptable. No lift at the hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Haydn

Liked: Staff & service, amenities, property conditions & facilities
Avoid room 214 in summer!! Impossible to sleep as so hot. Wish we had paid more to go to a different hotel. Such a shame as lovely people and room was spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Stayed 1 night in Jul 2025

2/10 Terrible

Sa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it/ full of spider/ window cannot be ope

The room was dirty, they didnt clean it. We found stinky socks and stincky underwear in the room .. Bathroom dirty, no shampoo, the box of shampoo was mouldy and stinky. We ask reception for body shampoo or anything to use they said tgey dont have.. it is like 1 star hotel.. i couldnt sleep because of the heat i couldnt open the window.. I would never go back again.. i could find a chesper and better hotel in that area.. Room full of Spider Smell of the carpet like they didnt change it or coean it for years. I needed 20 minutes to adjust with smell.. was so bad
Stayed 1 night in Jul 2025

8/10 Good

Chamakaur

Stayed 1 night in Jul 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights and enjoyed the ambience and the staff were polite and friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Adriano

Breakfast ended too early
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good enough

Perfectly good place for stay over before/after a flight from Gatwick or for contractors.
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Accommodation

Room was comfortable although no air conditioning very hot through the night.but they didnt have a remote for the tv and they new it was missing previously Breakfast was nice still hot and fresh
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Ann

Traveled with group
I had a single room as did my friend they were both excessively hot with no fans, there was a unit somewhere close by that kept both of us awake all night - rooms 304 and 306. The staff did get us fans but none of our windows opened. My friends toilet seat was cracked, and she had no TV remote. So sorry would not recommend if a single room was required
Stayed 1 night in Jul 2025

8/10 Good

Maiwand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my expectation

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars

i wish i could give 10 stars for hospitality and customer service! the place is quaint, has an older feel, not a hilton, but felt like i was at home! quiet, cool with open windows, great bar! and great staff! if there is an issue they will resolve it!
Stayed 3 nights in Jun 2025