citizenM Amstel Amsterdam

4.0 star property
4-star hotel near Van Gogh Museum

Choose dates to view prices

Photo gallery for citizenM Amstel Amsterdam

Exterior
Lobby sitting area
Breakfast, lunch and dinner served
Single Room, 1 Double Bed | City view
Check-in/check-out kiosk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Rijksmuseum
    ‪18 min walk‬
  • Dam Square
    ‪4 min drive‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(95 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Amsterdam

Heart of Amsterdam.Within a 15-minute walk of this Amsterdam City Centre hotel, you'll find ARTIS and Rembrandt Square. Van Gogh Museum and Dam Square are also within 2 miles (3 km).

What's nearby

  • Heineken Experience - 15 min walk - 0.8 miles
  • Rijksmuseum - 18 min walk - 1.0 mile
  • Dam Square - 4 min drive - 1.2 miles
  • Leidseplein - 5 min drive - 1.2 miles
  • Van Gogh Museum - 5 min drive - 1.3 miles

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Mama Makan - ‬5 min walk
  • ‪Kriterion - ‬5 min walk
  • ‪Bistro Baret - ‬3 min walk

About this property

citizenM Amstel Amsterdam

4-star hotel near Van Gogh Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1928
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

How close is citizenM Amstel Amsterdam to the airport?

CitizenM Amstel Amsterdam is 13.2 mi (25-min drive) away from the Amsterdam Airport Schiphol (AMS) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on Sep 16, 2025 start from $190.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Amstel Amsterdam have an airport shuttle?

Airport shuttle services are not available at citizenM Amstel Amsterdam.

How close is citizenM Amstel Amsterdam to the beach?

This hotel is 7.7 mi (19-min drive) from Blijburg Beach and 14.8 mi (23-min drive) from Almeerderstrand. Don't forget your sunscreen!

Does citizenM Amstel Amsterdam offer free breakfast?

Free breakfast isn’t provided at citizenM Amstel Amsterdam, but buffet breakfast is offered for a fee of EUR 19.00 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM Amstel Amsterdam?

No, there is no casino at this hotel, but Holland Casino (4-min drive) is nearby.

What time is check-in at citizenM Amstel Amsterdam?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Amstel Amsterdam?

Free parking is not available at this hotel.

Does citizenM Amstel Amsterdam have a pool?

CitizenM Amstel Amsterdam does not have a pool.

Does citizenM Amstel Amsterdam have a restaurant?

CitizenM Amstel Amsterdam is home to canteenM, which features brunch.

Does citizenM Amstel Amsterdam have a spa?

There are no spa services available at this hotel.

How close is citizenM Amstel Amsterdam to downtown Amsterdam?

CitizenM Amstel Amsterdam is 1 mi away from Amsterdam.

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 621 out of 776 reviews
Rating 8 - Good. 118 out of 776 reviews
Rating 6 - Okay. 21 out of 776 reviews
Rating 4 - Poor. 9 out of 776 reviews
Rating 2 - Terrible. 7 out of 776 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

ANGELA

Stayed 1 night in May 2025

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel

It was very good hotel with convenient location. The best experience was the check-in process and possibility to control the room light, climate, TV, curtains using their app. The only disappointing piece was the window view on the inside yard with some industrial building.
Stayed 4 nights in May 2025

10/10 Excellent

Sebastian, Denver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great base for a visit to Amsterdam. Good location, good transportation links, very quiet rooms (we stayed on the back side), free bikes, really good breakfast
Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The iPad or App control of the lights, media, shades and temperature was very nice and convenient. The room is small but very comfortable and contains all the necessary features.
Stayed 3 nights in May 2025

10/10 Excellent

julio

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2025

10/10 Excellent

kelley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great design, friendly staff, comfortable room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, great location and enjoyed my stay
Stayed 1 night in May 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jacob

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Someone from the cleaning staff stole my passport. I will never stray there again. Place was great but this horrible experience ruined everything.
Stayed 12 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

citizenM Amstel Asterdam too small

Too small. Bed jammed into the room to maximize space depending on the room, you crawl over your mate or everyone crawls out the foot of bed. No place to put your luggage. Have to step over it on floor after you crawl out. One chair. Entire room runs on a tablet. Lights. Blinds. TV. Heat. Probably appeals to the young demographic they are targeting, but feels a bit like they are trying too hard. Would rather be able to pass the other person in the room, without having to turn sideways while crawling into the bed. Not that great of a value when you consider the tiny space. Friendly staff. Very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Susan, Saskatoon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Amenities
Love the concept.
Stayed 5 nights in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel close to the Amstel and an underground station. Nice (non corporate) decor and very friendly staff. Didn’t have breakfast as Bakhaus bakery (inc eat in sales) next door. My only issue (and I knew this when we booked) were the bathroom facilities as the wash hand basin is located in the sleeping area, rather than in the shower room. Also very limited soundproofing to the WC so you have to be good friends!
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Next to metro stop and canal for easy and quick walk into city. Very comfortable rooms and nice lounge/bar area plus good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Lacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, so close to a metro station that is a 5 minute trip to Amsterdam central. Staff were amazing and friendly, rooms were small but just enough for what you need.
Stayed 5 nights in May 2025

10/10 Excellent

George

The staff is great! Very helpful and pleasant I recommend!
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. We were only there for 2 days. They had great suggestions on what to do.
Stayed 2 nights in May 2025

10/10 Excellent

Ziyan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting decor, beautiful lighting and bikes you can borrow.
Stayed 1 night in May 2025

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place and awesome staff, just a small problem with the bed, all beds are surrounded by 3 walls so you'll need to climb in from the foot of the bed and scoot up to the pillows, not good for anybody with disabilities or over 50.
Stayed 4 nights in May 2025

10/10 Excellent

David E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with nice staff in the heart of Amsterdam
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Very Modern! There is a restaurant/bar. The staff are very friendly. Definitely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Mazin S.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very friendly and nicely informal relaxing place you will not find in other places. However, rooms are small and the bath may be inconvenient for some. They fit family friendly gusts who will be treated likewise by the staff. Second visit but not the last
Stayed 2 nights in May 2025

6/10 Okay

Rainer, Spartanburg

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
room was super small. Sink in the room as it didn't fit in the small bathroom. one could only get into fhe bed crawling from the low end. Not one inch left or right from bed. Modern equipment All room functions controled via an ipad. Good breakfast.
Stayed 1 night in Apr 2025