Book Hard Rock Hotels rooms in Zona Hotelera

"Great customer service! Great overall experience. Definitely will be back."

"We had 3 rooms with two different families. Two out of three view were great, but one was on the side facing the parking lot. The one with the good view had construction going on right outaide the door but they did end at around 7 or 8pm. Beach staff was amazing and quick, they should clean the beach."

"Everything was phenomenal from start to finish; the staff, the food, drinks, and room was 10/10. We told them about us celebrating my girlfriend receiving her PR card, and they upgraded our room, free of charge. Everyone was incredibly generous, and got us to try food/drinks that we didn't ask for but absolutely loved. It was just an amazing time, and I highly recommend going there. Once we're able to, we most likely will go again! It's truly a gorgeous resort."

"Our room was great, cleaned every day, mini fridge stocked every day with water, sodas and beer. Staff is very helpful and courteous. We are planning on coming back for sure!"

"The beach are beautiful, especially I liked warm shower on the beach. The food was tasty and it was a lot of variety. All the stuff are very friendly. Good option with RIU Party out from hotel."

"Staff, amenities, meals, the waiters were excellent. "