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Aiden by Best Western @ Cape Point

3-star property
476 Route 28, West Yarmouth, MA 1-855-201-7819

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3.3 out of 5
See all 6 Travelocity Reviews

"The grab n go breakfast was fine for these covid times; rooms were clean and looked to be updated recently. Bed was very comfortable. The walls see ... " More

By a verified traveler on Fri 12 Mar 2021

Points Of Interest

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Hotel Description

3-star hotel near Seagull Beach

Close to the beach

You'll find Seagull Beach and John F. Kennedy Hyannis Museum within 3 miles (5 km) of this hotel. Also, Hyannis Harbor is within 3 miles (5 km) and Craigville Beach is within 6 miles (10 km).

Renovated in 2019

This hotel features a restaurant, an indoor pool, and a poolside bar. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and free self parking.

Free wired Internet, flat-screen TVs

The 116 guestrooms have flat-screen TVs with cable channels and offer free wired Internet and premium bedding. Coffee/tea makers, hair dryers, and phones are also available. Housekeeping is available on request.

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Oct 18 - Oct 19

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

Aiden by Best Western @ Cape Point ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aiden by Best Western @ Cape Point

Everyone (3) Couples (2) Family (1)
5 out of 5

Posted by on Jul 10, 2021

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Comment from Hotel Management

Jul 23, 2021 by Marwa Ali- Assistant General Manager

We thank you for your business and loyalty to the brand. Have a wonderful day! Yours in hospitality

4 out of 5
The grab n go breakfast was fine for these covid times; rooms were clean and looked to be updated recently. Bed was very comfortable. The walls seemed thin--heard neighbor in next room snoring the first night (I'm sure he heard me as well). The 2nd night a young couple was next door-could hear regular talking etc. I was surprised that being off season and during covid, those vacationing should have been spread out instead of next door to each other.

Posted by on Mar 12, 2021

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Comment from Hotel Management

Mar 12, 2021 by Frankie

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations with regards to hearing your next door neighbor. We only have 12 king rooms on property and they are all adjoining rooms. So you do hear more noise than a standard Queen room. Next time you come try our queen rooms which are more private. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Frankie Turrill Front Office Manager Aiden by Best Western @ Cape Point

1 out of 5
Received an HP room which I did not request. Roll-in shower causes water to get all over the floor. When I told them I did not book an accessible room, they told me Expedia did??? I’m highly update. Wet bathroom floors turn my stomach

Posted by , from Boston on Aug 9, 2020

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Comment from Hotel Management

Aug 14, 2020 by Lizmit

Thank you for your feedback! We would like to apologize for this experience. Unfortunately during our nights that we are sold out some of the bookings come through for our only available rooms. We hope you give us another opportunity to host you without wet floors!

3 out of 5

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 20, 2019 by Brian/GM

Thank you for taking the time to rate your stay

5 out of 5

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 3, 2019 by Brian/GM

Thank you for your rating

2 out of 5
The place was new but had holes in the wall, could hear everything going on. The staff wasn’t around and when asking a question no one had any answers. Very unhappy wont be back.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 17, 2019 by Brian / General Manager

I'm sorry that we failed to meet your expectations - We attempted to contact you, however, you left your review anonymously.

About the Aiden by Best Western @ Cape Point

Location 476 Route 28, West Yarmouth, MA 02673

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Aiden by Best Western @ Cape Point offers its guests an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Aiden by Best Western @ Cape Point. Free self parking is available. A complete renovation of Aiden by Best Western @ Cape Point was completed in July 2019. This 3-star West Yarmouth hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 2 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 1986
  • To-go breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hyannis Transportation Center (3.9 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Aiden by Best Western @ Cape Point offers 116 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This West Yarmouth hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 11:00 AM.

Restaurant - Onsite restaurant.

Bar - Onsite bar. Open select days.

Tiki Bar - Onsite bar. Open select days.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0005813510

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

This property uses solar energy

Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0005813510. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0005813510
  • Individually-wrapped food options are available for breakfast
  • Renewable energy source - solar
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aiden By Best Cape Point
  • Aiden by Best Western @ Cape Point Hotel
  • Aiden by Best Western @ Cape Point West Yarmouth
  • Aiden by Best Western @ Cape Point Hotel West Yarmouth

You should know

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.