Travelocity Verified Review
"The hotel was clean and comfortable. However, I booked the rooms for a specific amenity (whirlpool/hot tub) and it was being renovated. I didn't receive any indication from either the hotel or Travelocity that it wouldn't be operational. I addressed this with staff at the hotel and Travelocity. If I had known this was the case, I would have booked with a different hotel with a working whirlpool as this was supposed to be a relaxing spa getaway for me and my girlfriends. The staff provided compensation and sincerest apologies. Thank you to the staff and other than the disappointment of a being renovated spa, the hotel was a lovely stay! Can't wait to go back again in spring. The beds were so comfy and the hotel was clean and inviting."
A verified traveler from Menasha stayed at Open Hearth Lodge