Book a hotel near Wachusett Mountain Ski Area, Massachusetts

"Good "

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"The hotel was excellent as was the staff. However, the parking situation is ridiculous. 2 hotels share the lot and there is very limited parking on the nearby streets. Cars were parked on the sidewalk and making up parking spots. The quality of the hotel is overshadowed by the parking problems! "

"Spacious rooms though not completely sound proof."

"Yes it was clean and I will be back "

"Great customer service room was clean"