Book a hotel near Fitchburg State University, Fitchburg

"The staff was fantastic! The location was central to so many stores, restaurants, etc."

"I was very disappointed that the hot tub was not working properly during my stay. When I brought this to the staff’s attention, I was told it would be looked at in the morning, which did not help since I was checking out the next day. I specifically chose this hotel—and paid a higher rate than nearby options—because of the hot tub amenity, so this was especially frustrating. Additionally, when I checked in, I was not provided with any information about the hotel’s amenities or where things were located. I had to find everything on my own, which made the experience even more inconvenient."

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Spacious rooms though not completely sound proof."

"Great"

"Rooms are very outdated. Lots of stains. I would not stay here again. The entire hotel needs a remodel. "