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"Beautiful hotel but restaurant closes too early. No ice bucket in the room and no breakfast. " More

By a verified traveler on Sun 11 Apr 2021

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Hotel Description

3-star hotel near Mount Wachusett Community College

In Gardner

You'll be within 3 miles (5 km) of Mount Wachusett Community College and 6 miles (10 km) of Wachusett Mountain Ski Area with a stay here. Also within 9 miles (15 km) are Stevens Memorial Library and Cushing Academy.

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$160* Per night/room Oct 4 - Oct 5

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Pets Allowed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Double Beds, Non Smoking (No Pets)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 2 Double Beds, Non Smoking (Pets Allowed)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Colonial Hotel ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Colonial Hotel

Everyone (11) Couples (3) Family (7)
5 out of 5

Posted by on Feb 18, 2022

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1 out of 5
I did not mean to put a mad face on the first question. I thought that was for our flights back home. That was terrible. The hotel was fine. Granted outside of the Grand stairway is average. Not much to be impressed by but the staff is great. Michael at the front desk was a great guy and the lady who cleaned oyr room was very nice and thorough. If you want to save money and have a decent place to sleep than i would definitely recommend this place

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 29, 2021 by Rebecca

Thank you for your feedback Adam. I am happy to hear you enjoyed your stay with us. We love Michael too and our housekeeping staff works hard to keep our property clean. I will be sure to pass on your compliments to them, I am sure they will be appreciated. Please consider visiting us again the next time you are in the Gardner area. .

4 out of 5

Posted by on Oct 12, 2021

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4 out of 5
Beautiful hotel but restaurant closes too early. No ice bucket in the room and no breakfast.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 12, 2021 by Rebecca

Thank you for your feedback. We love hearing from our guests and are always looking for ways to improve. I am happy to hear you enjoyed our hotel. Unfortunately, at this time due to COVID-19 restrictions we have been unable to provide some of the amenities are guests have grown to expect from us. We look forward to that changing soon. I hope that you will visit us again we things are back in full operation.

5 out of 5
Very nice hotel....reminded me of some older hotels in Washington DC. Not modern but very proper looking and very clean. Covid makes it so you have to ask for coffee and cups at the front desk but otherwise no complaints and is even pet friendly which is one reason we stayed in Gardner rather than Leominster or Fitchburg. Will visit again soon!

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 1, 2021 by Rebecca

Thank you much for your feedback! We love hearing from our guests. I am happy to hear you enjoyed your stay with us and will pass your compliments onto the housekeeping staff. I am pleased you were able to take advantage of our pet rooms. Our furry guests might just be our favorite kind. Thank you for choosing us for your accommodation needs and I hope to see you soon and hopefully we will be able to provide you with all of our amenities upon your return.

4 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 18, 2020 by Becky

Thank you so much for your feedback. I am happy to hear you enjoyed your stay. I hope you will visit us again the next time you are in the area.

5 out of 5
Clean roomy rooms--quiet and super nice staff! Breakfast was complimentary and very good!

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by Becky

Thank you very much for your feedback. We love hearing from our guests. I will be sure to pass your compliments onto our staff. I hope that you will visit us again the next time you are in the Gardner area.

5 out of 5
We were impressed with the entire property & staff. Also, the restaurant was excellent. It would be a place that we would come back to when we are in the area.

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 19, 2019 by Becky

Thank you so much for your feedback.. We love hearing from our guests. I am so happy you enjoyed your stay with us. Our staff works very hard to achieve customer satisfaction and it is good to hear we reached that goal with you. I hope we see you again.

5 out of 5
It was very clean and comfortable. The restaurant was wonderful. A wonderful place to stay

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by Rebecca

Thank you for your feedback. We love hearing from our guests. I am so happy to hear that you enjoyed your stay. I will pass your compliments on to our restaurant staff. They truly work hard to create a great dining experience. I hope you visit us again the next time you are in the area.

4 out of 5
Nice facilities. Had a family wedding there and the staff was excellent. Rooms are expensive though.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Rebecca

Thank you for your feedback. We always love hearing from our guests. I am very happy to hear that your family enjoyed the wedding and I will be sure to pass your compliments on to our staff. I am sorry to hear you found our rates high. We know that any time spent away from home can be an expensive undertaking and that our guests value their money. We try to price our rooms as fairly as possible while still maintaining the high quality standard we have set for our rooms, facilities as staff. Prices change throughout the year so be sure to look back frequently for good deals. I hope that will visit is again the next time you need accommodations in the Gardner area.

Property Features

As a guest of The Colonial Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. The business-friendly The Colonial Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

  • 112 guestrooms or units
  • Ski lift tickets
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Colonial Hotel offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Gardner hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 8:00 AM and 11:00 AM.

The Colonial Hotel has a restaurant on site.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Swedish massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per week
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0006441030

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0006441030. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0006441030
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.95 for adults and USD 10.95 for children (approximately)
  • Pet fee: USD 25.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Gardner
  • Colonial Hotel
  • Colonial Hotel Gardner
  • The Colonial Hotel Hotel
  • The Colonial Hotel Gardner
  • The Colonial Hotel Hotel Gardner

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.