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"I’ve stayed here before and got a king bed room that was nice. This time the bed sheets were not nice, you could see the shedding on the top comforter ... " More

By a verified traveler on Mon 21 Nov 2022

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Hotel Description

3-star hotel in Worcester Central Business District

Worcester Central Business District stay

At this Worcester Central Business District hotel, you'll be within a 5-minute walk of DCU Center and Mechanics Hall. Worcester Historical Museum and Salisbury Mansion are also within half a mile (1 km).

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and laundry facilities and free newspapers are also offered.

One king bed evolution

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Dec 17 - Dec 18

Two Queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, with Bathtub, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Worcester ratings based on 30 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Worcester

Everyone (21) Couples (1) Family (5)
3 out of 5
I’ve stayed here before and got a king bed room that was nice. This time the bed sheets were not nice, you could see the shedding on the top comforter that shows it’s well over used. The furniture in the room looked worn out as well. The Tv also took a really long time to come on and wouldn’t pick up the commands on the controller, took a few clicks to get it to change channel. Like I said, my last room I didn’t experience that, pillows were fluffy, sheets and stuff were white a fresh and room was nicer. The cleaning staff also looked very agitated that I put the trash outside the room for them to pickup. I heard them outside and called front desk to ask if it was ok to do that. Then I asked for towels bc the day before I asked the front desk while getting a parking ticket and they never sent them. the young lady gave me a very odd look before asking me how many. Very uncomfortable feeling, it was just one of the ladies, the other lady was nice.

Posted by on Nov 21, 2022

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4 out of 5
Room was not what we requested. We requested a king room and received a room with double beds. Otherwise it was a nice hotel for a one night stay.

Posted by , from Jeffersonville on Aug 13, 2022

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2 out of 5
Reserves a room with 2 queen beds however their records showed king bed, and was unable to get us the 2 queens. Had a cot rolled in but very uncomfortable for the price of the hotel. Also horrible burning smell from ac. Had to turn it off

Posted by on May 1, 2022

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5 out of 5
It’s very convenient

Posted by , from nyc on Feb 16, 2022

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2 out of 5
The bed and pillows were just awful

Posted by on Oct 24, 2021

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5 out of 5
Staff is super friendly.

Posted by on Oct 11, 2021

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1 out of 5
The front desk staff customer service was not helpful

Posted by on Aug 30, 2021

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3 out of 5

Posted by on Jun 29, 2021

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5 out of 5
I liked the hotel and people were very nice. I didn’t like that I had to pay for the parking.

Posted by on May 23, 2021

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4 out of 5

Posted by on Mar 26, 2021

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About the Hilton Garden Inn Worcester

Location 35 Major Taylor Boulevard, Worcester, MA 01608

Property Features

Hilton Garden Inn Worcester offers its guests an indoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Spa services, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Worcester. For a fee, parking is available. A complete renovation of Hilton Garden Inn Worcester was completed in 2018. This 3-star Worcester hotel is smoke free.

  • 1 building
  • 199 guestrooms or units
  • 8 levels
  • Built in 2006
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Worcester Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Hilton Garden Inn Worcester has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0010493483

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0010493483. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - C0010493483
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 for adults, USD 5 and USD 10 for children (approximately)
  • Self parking fee: USD 11.95 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Worcester
  • Hilton Garden Inn Worcester
  • Worcester Hilton Garden Inn
  • Hilton Garden Hotel Worcester
  • Hilton Worcester
  • Hilton Garden Inn Worcester Hotel
  • Hilton Worcester
  • Worcester Hilton Garden Inn
  • Hilton Worcester Worcester
  • Hilton Garden Inn Worcester Hotel
  • Hilton Garden Inn Worcester Worcester
  • Hilton Garden Inn Worcester Hotel Worcester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.