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4.3 out of 5

"Very pleasant experience. Clean rooms and pleasant staff. " More

By a verified traveler on Mon 12 Feb 2018

Hotel Description

3-star hotel near DCU Center

In Worcester

A stay at this Central Business District hotel places you within half a mile (1 km) of DCU Center and 2 miles (3 km) of Worcester Polytechnic Institute. Mechanics Hall and Union Station are also within half a mile (1 km).

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour health club and conveniences like a 24-hour front desk and laundry facilities.

MP3 docks, WiFi

Featuring conveniences like refrigerators and microwaves, the 199 guestrooms also offer MP3 docks and flat-screen TVs with cable channels. WiFi, room service, and coffee/tea makers are also available.

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$107* Per night/room Nov 24 - Nov 25

Room, 2 Queen Beds (with Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, with Bathtub, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Worcester ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Worcester

Everyone (17) Couples (1) Family (1)
4 out of 5
Would have preferred parking on site but given the location, that was impossible.

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 31, 2019 by Manager

thank you for your feedback and for your understanding

4 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 25, 2019 by manager

thank you for your feedback

4 out of 5
Not happy about no free breakfast! Also had an issue with TV channel card being out of date!

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 10, 2019 by Manager

Thank you for your comments. We are currently in the process of replacing our televisions. We have packages where breakfast is included at half-price, or our sister properties (Hampton Inn, Homewood Suites, Embassy Suites) that offer free breakfast.

3 out of 5
So we were arriving for an event next door at the Dcu check in went smoothly , I called down and asked for some extra pillows and blankets since the two pillows on each bed would not work for the four adults staying in the room and was told sorry we won’t have any because of event going on ( not same event we were there for ) when morning arrived and it was time for us to shower I went downstairs because there weren’t enough towels for each adult to take a shower and we’re told they didn’t have any extra towels . Disappointed because the room states it can accommodate four when in reality it can accommodate 2 ! So for the price I wouldn’t stay here again even though the location was convenient

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 5, 2019 by Manager

Thank you for your feedback. We apologize for not meeting your expectations. We have taken steps to improve service delivery and your comments are important to us.

2 out of 5

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 13, 2019 by Gabby

Thank you for your feedback!

5 out of 5

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 21, 2019 by Gabrielle

Thank you for your feedback!

5 out of 5

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 17, 2019 by Gabby

Thank you for your feedback!

5 out of 5

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 15, 2019 by Manager

thank you for your feedback!

5 out of 5
Location worked well with my plans and the staff was great

Posted by on Jan 31, 2019

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Comment from Hotel Management

Feb 4, 2019 by Manager

Thank you for your feedback. Happy to hear that the staff was accommodating.

3 out of 5
Was refunded right away from an issue. Nice staff, clean rooms, great food.

Posted by on Dec 9, 2018

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Comment from Hotel Management

Dec 13, 2018 by Maria, Front Office Manager

Thank you for your feedback!

About the Hilton Garden Inn Worcester

Location 35 Major Taylor Boulevard, Worcester, MA 01608

Property Features

Hilton Garden Inn Worcester offers its guests an indoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Spa services, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Worcester. Parking is available for a fee. A complete renovation of Hilton Garden Inn Worcester was completed in 2018. This 3-star Worcester hotel is smoke free.

  • 1 building
  • 199 guestrooms or units
  • 8 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (75.5 km / 46.9 mi)
  • Train station: Worcester Union Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Worcester offers 199 air-conditioned accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Hilton Garden Inn Worcester has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at noon

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12.95 for adults and USD 6.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 11.95 per day (in/out privileges)
  • Valet parking fee: USD 14.95 per night
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Worcester
  • Hilton Garden Inn Worcester
  • Worcester Hilton Garden Inn
  • Hilton Garden Hotel Worcester
  • Hilton Worcester
  • Hilton Garden Inn Worcester Hotel
  • Hilton Worcester
  • Worcester Hilton Garden Inn
  • Hilton Worcester Worcester
  • Hilton Garden Inn Worcester Hotel
  • Hilton Garden Inn Worcester Worcester
  • Hilton Garden Inn Worcester Hotel Worcester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Worcester-Hotels-Hilton-Garden-Inn-Worcester.h1478175-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.