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Best Western Plus Carlton Plaza Hotel

Property class: 3.5
3.5-star Edwardian hotel near The McPherson Playhouse

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

A spacious lobby with a large sofa, a coffee table, and a piano. There are large windows with curtains, a patterned carpet, and a view of the street outside.
A hotel room with a grey sofa, a wooden coffee table, a small kitchen area with a refrigerator, microwave, and a dining table with chairs.
A restaurant interior with brick walls, a large chandelier, and a view of the street through large windows.
A multi-story building with a prominent corner entrance, a clock tower, and a sign for 'Best Western Plus' hotel.
A hotel room with two beds, a wooden headboard, bedside lamps, and a large window with curtains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
642 Johnson St, Victoria, BC, V8W1M6
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Victoria Conference Centre
    ‪10 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

A hotel room with a bed, a sofa, a desk, and a large window with curtains.

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(39 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a gray sofa, a bed with white linens, a desk with a chair, and a large window with curtains.

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(31 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite - 2 Double Beds, Nonsmoking, Sofabed, Full Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Suite - 2 Double Beds, Nonsmoking, Sofabed, Full Kitchen

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Traditional King Room

A spacious living area with a sofa, armchair, coffee table, and piano, large windows, and indoor plants.

Traditional King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Suite

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Deluxe Two Double Suite

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a nightstand, and a wall-mounted artwork.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(87 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with two beds, a desk, a TV, and a seating area.

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.0 out of 10
Wonderful
(43 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with lamps, a framed picture, and a mirror.

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Victoria

Downtown Victoria stay.A stay at this Downtown Victoria hotel places you steps from The McPherson Playhouse and within a 5-minute walk of Market Square. Chinatown and Fan Tan Alley are also within half a mile (1 km).

What's nearby

  • Lower Johnson Street - 1 min walk - 0.0 miles
  • Government Street - 1 min walk - 0.1 miles
  • The McPherson Playhouse - 1 min walk - 0.1 miles
  • Chinatown - 3 min walk - 0.2 miles
  • Victoria Conference Centre - 10 min walk - 0.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

3.5-star Edwardian hotel near The McPherson Playhouse
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Built in 1912
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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  • Pool
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Oct 18 - Oct 19
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CAD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 10:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Carlton Hotel

Best Western Carlton Plaza Hotel

Best Western Plus Carlton

Best Western Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Victoria

Carlton Plaza Hotel

Hotel Best Western Carlton

Hotel Carlton Plaza

Victoria Best Western

Best Western Victoria

Best Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

How close is Best Western Plus Carlton Plaza Hotel to the airport?

Best Western Plus Carlton Plaza Hotel is 0.5 mi (3-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on Oct 13, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Carlton Plaza Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Carlton Plaza Hotel.

How close is Best Western Plus Carlton Plaza Hotel to the beach?

This hotel is 10.1 mi (17-min drive) from Langford Lake Beach Park.

Does Best Western Plus Carlton Plaza Hotel offer free breakfast?

Free breakfast isn’t offered at Best Western Plus Carlton Plaza Hotel, but full breakfast is offered for a fee of between CAD 15 and 25 for adults, CAD 15 and 25 for children. It's available on weekdays from 7:00 AM to 1:00 PM and weekends from 8:00 AM to 1:00 PM.

Is there a casino at Best Western Plus Carlton Plaza Hotel?

No, there is no casino at this hotel, but Elements Casino (12-min drive) is nearby.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Plus Carlton Plaza Hotel?

Free parking is not available at this hotel. Valet parking is available for CAD 30 per day.

Does Best Western Plus Carlton Plaza Hotel have a pool?

Best Western Plus Carlton Plaza Hotel does not have a pool.

Does Best Western Plus Carlton Plaza Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Carlton Plaza Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Carlton Plaza Hotel to downtown Victoria?

Best Western Plus Carlton Plaza Hotel is 0.1 mi away from Victoria.

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1037 out of 1589 reviews
Rating 8 - Good. 368 out of 1589 reviews
Rating 6 - Okay. 114 out of 1589 reviews
Rating 4 - Poor. 37 out of 1589 reviews
Rating 2 - Terrible. 33 out of 1589 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location we really enjoyed our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

TRUDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help me and my wife to enjoy our stay. They knew my wife was just getting out of the hospital and gave her a small package of chocolates and a note to brighten her day. I never seen a hotel staff so helpful.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to downtown and other attractions. Very friendly staff and clean rooms.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with all the amenities one needs to make a Victoria trip great
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visitors
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, huge rooms, delicious food Highly recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and wonderful staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the room and property.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the beds were comfy, and we had all we needed for our weekend stay. Great location with plenty of shopping, sight-seeing, and food options close by.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amanbir Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean and spacious, perfect for the family stay and kitchen was well equipped. Also the staff was polite and helpful. Location was very convenient as we could stroll around the downtown.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and nice
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, reasonable price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and staff and conveniently located in downtown
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & very clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay with my wife and toddler for a wonderful Spring week in Victoria
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

YANRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the valet parking and staff was very friendly and accommodating.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, walking distance to a lot of things.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. rubys restaurant was fantastic
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ihsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were friendly. Good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Downtown itself, walking distance to the Harbour area, valet parking available but sometimes the front waiting area might be full esp if you are on peak season, clean rooms, kitchen has all the basic amenities, best for families
Stayed 2 nights in May 2026

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