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4.3 out of 5

"We like how clean and friendly it was. And how frequent we ran into holiday inn on our trip " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

New Albany guestrooms with free WiFi

In New Albany

Your stay at this New Albany hotel places you within a 10-minute walk of Baptist Memorial Hospital-Union County and Baptist Memorial Hospital - Union County. Union County Heritage Museum and Tanglefoot Trail are also within 3 miles (5 km).

Free perks

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 49 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$103* Per night/room Aug 25 - Aug 26

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, Accessible, Non Smoking (Mobility, Bathtub)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express New Albany, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express New Albany, an IHG Hotel

Everyone (6) Couples (1) Family (3)
2 out of 5
Only stayed because all other options were fully booked. Security doors broken. Property shabby. No change available at front desk for vending machines. Requested guests to place used towels in hallway because didn't have enough to go around (not too sanitary during Covid-19!). Would never stay here again.

Posted by on Jul 22, 2021

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4 out of 5
We like how clean and friendly it was. And how frequent we ran into holiday inn on our trip

Posted by on Jan 20, 2020

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5 out of 5

Posted by on Dec 24, 2019

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5 out of 5

Posted by on Sep 21, 2019

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2 out of 5
The bathroom was gross. There is mold in the shower, the shower curtain was so gross. The tile job was worse than what my 9 yr old could have done. Thats just cosmedic but still feels like a 40 dollar hotel and thats not why we stay at holiday inn expresses. The bathroom floor was sticky and the carpet was dirty. Beds were comfortable and clean or we probably wouldnt have stayed. Staff was vey nice.

Posted by on Jul 13, 2019

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5 out of 5
Nice hotel with a friendly staff. Cookies in the lobby every afternoon were a pleasant surprise. The breakfast has a nice variety of selections.... something for everyone.

Posted by , from Georgia on Oct 23, 2018

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5 out of 5

Hotel Travels

Pros: Was close to the highway & places to eat & if you needed something Wal-Mart is close.
Cons: Feel housekeeping when cleaning the bathroom could check on how well the water drains.
Nice Hotel staff was very nice too. The room was nice the only complaint is the shower drain didn't drain well and the bed needed to be replaced. Had body imprints were you lay in the mattress. I would recommend this hotel and stay here again.

Posted by on May 7, 2017

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Comment from Hotel Management

Jun 19, 2017 by April S

Thanks for sharing your experience with us. We agree that housekeeping can help with drain maintenance - thanks for the suggestion. We hope to see you again soon!

4 out of 5

Typical Holiday Inn Quality

Pros: Price and style
Cons: Entrance and parking
Location: Close to travel and business
I have stayed in all brands of hotels around the world, but always find HI to equal or surpass them. I was very comfortable at a reasonable rate. Security was not a concern as I turned out my lights and slept soundly through the night. Breakfast was high standard with very welcoming staff. The only issue was the entrance from the highway was unclear and confusing. I entered through a gas station and front parking was limited. I parked next door at a restaurant that had already closed for the night

Posted by , from philadelphis on Oct 22, 2016

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Comment from Hotel Management

Oct 24, 2016 by HIE New Albany

Our parking is definitely limited - thanks for taking advantage of the large lot next door. Some guests don't realize we share the lot with the restaurant next door, but you made it work. We hope to see you again the next time you're in town!

5 out of 5

Rest with Assurance

Pros: Clean and comfortable room.
Cons: clearly identifiable entrance off of the street.
Location: There were several fast food restaurants within walking distance, as well as a wal*mart close to the back of the hotel.
Quality room with everything that one can ask for in a Hotel. Easy access off the highway, but the entrance is difficult to identify. I think you have to drive through a gas station to get to the front of the hotel. Parking is plenty around back, but (+/-) the parking lot does not circle the building. Breakfast was a pleasant experience with the staff constantly checking to make sure that there was plenty of everything available and that the tables were clean.

Posted by , from Philadelphia, MS on Oct 19, 2015

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Comment from Hotel Management

Nov 20, 2015 by HIE New Albany

Thank you for giving us your feedback! We appreciate the time you took to review our property. Our entrance is a bit cluttered, but we're glad you found us and enjoyed your stay. We hope to see you when you are in the area again. Safe travels!

4 out of 5

The Holiday Inn standard

Pros: Free breakfast, Quiet
I had a very good experience at the Holiday Inn Express. Nice landscape and beautiful new lobby. Room was very stylish, smelled fresh and was comfortable. Could not have asked for anything more, until I got into bed. The matress was in need of being replaced. It was not the most comfortable that I have ever had. But great shower and breakfast. Staff was very helpful and friendly.

Posted by , from Philadelphia, MS on Oct 17, 2011

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About the Holiday Inn Express New Albany, an IHG Hotel

Location 300 Highway 30, New Albany, MS 38652

Renovations + Closures

The property will be renovating from March 29 2021 to October 2 2021 (completion date subject to change). The following areas are affected:

  • Hallway
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Holiday Inn Express New Albany, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Holiday Inn Express New Albany, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This New Albany hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • 1221 sq ft of conference space
  • Full breakfast (free)
  • Dining venue
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tupelo, MS (TUP-Tupelo Regional) (38.2 km / 23.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express New Albany, an IHG Hotel offers 49 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast daily.

Holiday Inn Express New Albany, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Louisville NW
  • Holiday Inn Express Louisville NW Hotel
  • Holiday Inn Express Louisville NW Hotel New Albany
  • Holiday Inn Express Louisville NW New Albany
  • Holiday Inn Express New Albany Hotel
  • Holiday Inn Express New Albany
  • Holiday Inn Express New Albany Hotel New Albany
  • Holiday Inn New Albany
  • New Albany Holiday Inn
  • Express New Albany, An Ihg
  • Holiday Inn Express New Albany
  • Holiday Inn Express New Albany, an IHG Hotel Hotel
  • Holiday Inn Express New Albany, an IHG Hotel New Albany
  • Holiday Inn Express New Albany, an IHG Hotel Hotel New Albany

You should know

  • The seasonal pool will open in April and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.