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 Robinsonville •1 Room
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Horseshoe Tunica Casino and Hotel

3.5-star property
1021 Casino Center Dr, Robinsonville, MS 1-855-201-7819
3.8 out of 5
Good!
See all 35 travelocity Reviews

"Hotel supervisor was lovely. Head of Security helped us with dinner questions. Bartender at sports bar was friendly and attentive. " More

By a verified traveler on Mon 05 Jun 2023

Points Of Interest

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Hotel Description

Enjoy 5 restaurants at this 3.5-star Robinsonville hotel

In entertainment district

At this hotel, you'll be steps from Horseshoe Tunica Casino and Gold Strike Casino. Also, Mississippi River is within half a mile (1 km) and 1st Jackpot Casino Tunica is within 2 miles (3 km).

Casino, fitness center

A casino, 5 restaurants, and a gym are all featured at this hotel. Free self parking is free for guests, and you can enjoy a meal in one of the 2 coffee shops/cafes. A bar/lounge, a 24-hour front desk, and a snack bar/deli are also provided.

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$45* Per night/room Jun 11 - Jun 12

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Horseshoe Tunica Casino and Hotel ratings based on 35 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Horseshoe Tunica Casino and Hotel

Everyone (18) Couples (10) Family (9)
5 out of 5
Hotel supervisor was lovely. Head of Security helped us with dinner questions. Bartender at sports bar was friendly and attentive.

Posted by on Jun 5, 2023

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Comment from Hotel Management

Jun 5, 2023 by a

Thank you for the awesome rating.

3 out of 5
Room was dirty and staff was not friendly. Asked for credit card with out an explanation untail. I asked and rudely said for incidentals.

Posted by on May 12, 2023

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Comment from Hotel Management

May 12, 2023 by Phalon

I do apologize. We will work and address these issues. Thank you for staying at Horseshoe Tunica.

4 out of 5
It's a decent hotel/casino. Be prepared for EVERYTHING you own to smell like ciggs when you leave. Even the non smoking rooms reek of smoke. The entire lobby and hallways are like one giant ashtray. I get that it's a casino and they allow smoking in the gaming area but they need to separate and put a wall up between the casino and hotel to keep the cig smoke out.

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 11, 2023 by ALMA

Dear Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please always feel free to speak to someone in management. We love to correct any dissatisfaction before you leave to insure a great experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Management Team

2 out of 5
Hard beds, very small bed pillows. Was charged for the stay by Travelocity and by the hotel. Food was out of stock on several items.

Posted by on Dec 31, 2022

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Comment from Hotel Management

Dec 31, 2022 by a

Dear Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.SincerelyManagement Team

3 out of 5
Very loud in hall ways kept me up all night

Posted by on Nov 27, 2021

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Comment from Hotel Management

Nov 29, 2021 by Hotel Management

We do apologize. We will address the staff. Please do not allow this to be your last visit. Thanks,

4 out of 5
?

Posted by on Oct 22, 2021

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Comment from Hotel Management

Oct 24, 2021 by a

Thank you for the awesome rating.

4 out of 5

Posted by , from Little Rock on Oct 10, 2021

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5 out of 5
I liked the upgrade we received due to room not being ready.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 28, 2021 by Hotel Management

Thanks for staying with us. We appreciate your feedback!

4 out of 5
My room had not been thoroughly cleaned. Found old pizza in refrigerator and bathroom floor had not been swept. Went down and told front desk and they call for someone to go up and clean bathroom floor and take care of pizza. When we got back to our room the floor was still dirty and pizza was still there. Hotel didn't charge me for any of my stay and said travelocity will reimburse me. As hotel e-mailed travelocity, we are waiting on travelocity to reimburse us. Would stay there again.

Posted by on Aug 12, 2021

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Comment from Hotel Management

Aug 20, 2021 by a

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please always feel free to speak to someone in management. We love to correct any dissatisfaction before you leave to insure a great experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management Team

5 out of 5

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 18, 2021 by a

Thank you for the awesome rating.

About the Horseshoe Tunica Casino and Hotel

Location 1021 Casino Center Dr, Robinsonville, MS 38664

Property Features

There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A casino, a fitness center, and gift shops/newsstands are also featured at Horseshoe Tunica Casino and Hotel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Robinsonville hotel.

  • 500 guestrooms or units
  • 15 levels
  • 500 buildings
  • 5 dining venues
  • 2 coffee shops
  • Casino
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Horseshoe Tunica Casino and Hotel offers 500 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. 42-inch LED televisions come with satellite channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.

Jack Binion's Steak - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

JB's Cafe - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

8 oz Burger Bar - This diner specializes in American cuisine. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests younger than 21 are not permitted in the swimming pool.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 18.69 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.