Book Cheap Hotels in Tropical North Queensland

Loved the service received from front and travel desks! They made our visit extra special. It would be cool (and useful) if you put a selfie station where the Cairns photo opp is. It will allow for guests to take group pics and not have to ask someone to take their pic or leave someone out. Also, if you are going to charge almost $5 to rent towels, why not have some available for purchase? We did the right thing and “rented” towels when we went to the beach instead of taking from the room and overpaid for something we ended up not using. I’d say that was the only time I felt ripped off.

Likes - staff were all very polite and helpful - one of the hotels best amenities. Dislikes - poor standard of rooms for five star hotel. We couldn't use our ground floor balcony due to ants. Generally in need of upgrading. Gym needs updating too - no free weights section. Generally poor air con in the hotel. Just not good enough for a five star property.

Great property. Easy checkin. Good location with easy access to shopping and restaurants.

We have a Beautiful sea view from room. Outdoor lounge areas are great.

We cannot say enough nice things about this hotel and it's staff. We came in tired and cranky after missing our flight and being delayed on our trip for 24 hours. Not only did the staff jump right in to help us get checked in, the concierge, Jason, jumped right into action to get our activities booked as quickly as possible. We actually felt welcome and it was such a nice surprise/feeling. We stayed in the junior site which went above and beyond our expectations. With the greatly appreciated comfortable bed, to the plentiful size of the room, all the floor to ceiling windows and doors, the updated amenities and decor, we have already begun planning our return trip. The included breakfast was wonderful and had plenty of options, we enjoyed the live music, walking around the somewhat small casino, and exploring the city and new foods and beers. I cannot imagine anything could be improved with our service and experience, thank you again to all staff, including concierge Jason for making our trip everything we wanted and more!!

The Pullman was in a good location and had a nice swimming pool and warm tubs. It would have been nice if the warm tubs were hot tubs, but they did not heat up enough.