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Sheraton Grand Mirage Resort, Port Douglas

5.0 star property
Beach hotel near Crystalbrook Superyacht Marina

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Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

Property amenity
Property amenity
Room, 1 King Bed, Lagoon View | View from room
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • SpaSpaSpa
  • Pool
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Explore the area

Map
Port Douglas Road, Port Douglas, QLD, 4877
  • Popular LocationCrystalbrook Superyacht Marina6 min drive
  • Popular LocationSugar Wharf6 min drive
  • Popular LocationFour Mile Beach7 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)64 min drive

Room options

View all photos for Studio, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Ground Floor

  • 560 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Lagoon View

Presidential Suite, 1 Bedroom, Lagoon View | Living area | 55-inch flat-screen TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom, Lagoon View

  • 1636 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living area | 55-inch flat-screen TV with cable channels, TV, iPod dock

Villa, 2 Bedrooms

  • 1948 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Garden View

Villa, 3 Bedrooms, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa, 3 Bedrooms, Garden View

  • 2260 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 4 Bedrooms, Garden View

Villa, 4 Bedrooms, Garden View | Restaurant | 5 restaurants, breakfast, lunch, dinner served; international cuisine

Villa, 4 Bedrooms, Garden View

  • 2411 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Deluxe Room, 1 King Bed, Ground Floor | Pool | 12 outdoor pools, cabanas (surcharge), pool umbrellas

Deluxe Room, 1 King Bed, Ground Floor

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Lagoon View

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Lagoon View

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Garden View

Studio, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Garden View

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Garden View

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Lagoon View

Studio, 1 King Bed, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Lagoon View

  • 560 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Lagoon View

Studio, 2 Double Beds, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 2 Double Beds, Lagoon View

  • 560 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access (Direct access to small lagoon pool)

Room, 1 King Bed, Pool Access (Direct access to small lagoon pool) | Pool | 12 outdoor pools, cabanas (surcharge), pool umbrellas

Room, 1 King Bed, Pool Access (Direct access to small lagoon pool)

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access

Room, 2 Double Beds, Pool Access | Pool | 12 outdoor pools, cabanas (surcharge), pool umbrellas

Room, 2 Double Beds, Pool Access

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor | Pool | 12 outdoor pools, cabanas (surcharge), pool umbrellas

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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Parking included
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4.6 out of 5, Wonderful, (816)
The price is $320
per night
$352 total
includes taxes & fees
May 25 - May 26
Peppers Beach Club

About the neighborhood

Port Douglas

Steps from the beach.Within 3 miles (5 km) of this Port Douglas hotel, you'll find Four Mile Beach and Crystalbrook Superyacht Marina. Flagstaff Hill and Wildlife Habitat are also within 3 miles (5 km).

What's nearby

  • Macrossan Street - 4 min drive
  • Flagstaff Hill - 5 min drive
  • Crystalbrook Superyacht Marina - 6 min drive
  • Sugar Wharf - 6 min drive
  • Four Mile Beach - 7 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • Feast Restaurant - 1 min walk
  • Hemingway's Brewery - 5 min drive
  • Wicked Ice Creams - 4 min drive
  • Rattle N Hum - 5 min drive
  • Origin Espresso - 5 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Beach hotel near Crystalbrook Superyacht Marina
As a guest of Sheraton Grand Mirage Resort, Port Douglas, you'll find a full-service spa, a golf course, and 12 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Grand Mirage Resort, Port Douglas. You'll have access to the outdoor pool at a partner property. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. Self parking is free.

This Port Douglas hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 6 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1987
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 12 outdoor pools
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to midnight at scheduled times
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (AUD 20 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 48 for adults and AUD 24 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 12 outdoor pools
  • 18 holes of golf
  • 2 outdoor tennis courts
  • Art gallery
  • Billiards/pool table
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool (guest access)
  • Pro golf shop
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 85.0.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Frequently asked questions

How close is Sheraton Grand Mirage Resort, Port Douglas to the airport?

Sheraton Grand Mirage Resort, Port Douglas is 40 mi (64-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grand Mirage Resort, Port Douglas?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Port Douglas on May 13, 2024 start from $245.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grand Mirage Resort, Port Douglas have an airport shuttle?

Sheraton Grand Mirage Resort, Port Douglas offers an airport shuttle from 5:30 AM to midnight, at scheduled times, for a charge of AUD 43.00. per person, one-way.

How close is Sheraton Grand Mirage Resort, Port Douglas to the beach?

This hotel is 1.5 mi (7-min drive) from Four Mile Beach and 1.6 mi (9-min drive) from Four Mile Beach Park. Don't forget your sunscreen!

Does Sheraton Grand Mirage Resort, Port Douglas offer free breakfast?

Free breakfast isn’t provided at Sheraton Grand Mirage Resort, Port Douglas, but buffet breakfast is offered for a fee of AUD 48.00 for adults and AUD 24.00 for children.

Is there a casino at Sheraton Grand Mirage Resort, Port Douglas?

No, there is no casino at this hotel.

What time is check-in at Sheraton Grand Mirage Resort, Port Douglas?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Grand Mirage Resort, Port Douglas?

This hotel offers free self parking. Valet parking is available for AUD 20.00 per day.

Does Sheraton Grand Mirage Resort, Port Douglas have a pool?

Sheraton Grand Mirage Resort, Port Douglas features 12 outdoor pools.

Does Sheraton Grand Mirage Resort, Port Douglas have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.

Does Sheraton Grand Mirage Resort, Port Douglas have a spa?

This hotel has a spa, which features massages.

How close is Sheraton Grand Mirage Resort, Port Douglas to downtown Port Douglas?

Sheraton Grand Mirage Resort, Port Douglas is 1.3 mi away from Port Douglas.

Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 842 reviews" "
Rating 8 - Good. 215 out of 842 reviews" "
Rating 6 - Okay. 86 out of 842 reviews" "
Rating 4 - Poor. 38 out of 842 reviews" "
Rating 2 - Terrible. 16 out of 842 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rina

Traveled with partner
Liked: Cleanliness, staff & service
No many options for eating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Beau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, pool, everything beautiful
Stayed 7 nights in Jan 2024

4/10 Poor

Mirza

Traveled with family
Disliked: Cleanliness, staff & service
High hopes which was not met. Not even close.
The Hotel is nice and grand, however multiple small annoyances drive the score down. A lot of the management staff are not helpful and rude. The place is overall run down. During our stay we were impacted by no water for over 7 x days. Whilst this is not caused by hotel, they could have done more to assist with the stay and frustrations of not showering for 7 days. Also food menu needs to be updated as its same as it were 2 years ago. Have stayed here multiple times as has my family and hotel and staff + everything else as a holiday continues to trend downwards in experience rather than up. On p ositive, GM of hotel is nice and helpful.
Stayed 10 nights in Dec 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for my family first time in Port Douglas.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jessica

Stayed 5 nights in Dec 2023

10/10 Excellent

Badiha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. Many great facilities and very accommodating.
Stayed 3 nights in Dec 2023

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Natasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
It was quite old and given the price we paid to not have air conditioning or clean room was very disappointing
Stayed 2 nights in Dec 2023

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast buffet. Staff were helpful when required as well
Stayed 6 nights in Dec 2023