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Hotel Description

4.5-star beach resort near Crystalbrook Superyacht Marina

Steps from the beach

You'll find Four Mile Beach and Crystalbrook Superyacht Marina within 2 miles (3 km) of this resort. Sugar Wharf and Wildlife Habitat are also within 3 miles (5 km).

18-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 2 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the 12 outdoor pools and get free self parking.

Free WiFi, refrigerators

The 295 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and 24-hour room service.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$121* Per night/room Mar 5 - Mar 6

Studio, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Pool Access, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Mirage Resort, Port Douglas ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Mirage Resort, Port Douglas

Couples (1) Family (1)
5 out of 5
Loved the excellent service. Felt like were in Polynesia

Posted by on Feb 12, 2020

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4 out of 5
Staff was welcoming and attentive. The room was beautiful and well appointed. It rained every day we were there and we didn't have an umbrella, so the concierge gave us one, a nice touch.

Posted by on Apr 2, 2019

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About the Sheraton Grand Mirage Resort, Port Douglas

Location Port Douglas Road, Port Douglas, QLD 4877

Renovations + Closures

The property will be renovating from 28 January 2020 to 22 May 2020 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Swimming pool
  • One of the swimming pools

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 0 kilometers away. Summer fun is a breeze at Sheraton Grand Mirage Resort, Port Douglas, where you can play a round of golf at the golf course, cool off in one of the 12 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor tennis court, a fitness center, and a garden. Self parking is free. A complete renovation of Sheraton Grand Mirage Resort, Port Douglas was completed in November 2016. This 4.5-star Port Douglas resort is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1987
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 12
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (64.5 km / 40 mi)
  • Property shuttles: Airport shuttle and bus station shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Port Douglas resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Feast Restaurant & Bar - This poolside buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Lobby Cafe - This café serves brunch, lunch, and light fare. Open daily.

Daintree Bar - This bar serves light fare only. Open daily.

Harrisons by Spencer - Onsite restaurant. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 12 outdoor swimming pools are on site along with an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing on site
  • Snorkeling nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Niramaya. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room.

The spa is open daily.

  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5:30 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 5:30 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 69 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Car not required
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 69 per night
  • Credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mirage Port Douglas
  • Mirage Sheraton Port Douglas
  • Port Douglas Mirage Sheraton
  • Port Douglas Sheraton
  • Port Douglas Sheraton Mirage
  • Sheraton Mirage
  • Sheraton Mirage Hotel Port Douglas
  • Sheraton Mirage Port Douglas
  • Sheraton Port Douglas
  • Sheraton Port Douglas Mirage
  • Sheraton Mirage Port Douglas Hotel Port Douglas
  • Sheraton Grand Mirage Port Douglas
  • Sheraton Mirage Resort
  • Sheraton Grand Mirage Resort Port Douglas
  • Sheraton Grand Mirage Resort
  • Sheraton Grand Mirage
  • Sheraton Mirage Port Douglas Resort
  • Sheraton Grand Mirage Resort, Port Douglas Resort
  • Sheraton Grand Mirage Resort, Port Douglas Port Douglas
  • Sheraton Grand Mirage Resort, Port Douglas Resort Port Douglas

You should know

  • Sheraton Grand Mirage Resort, Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.