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Mercure Hunter Valley Gardens

4.5 star property
4.5-star family-friendly motel near Hunter Valley Gardens, connected to a shopping center

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Photo gallery for Mercure Hunter Valley Gardens

Property grounds
Property grounds
Exterior
View from property
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320
  • Hunter Valley Gardens
    ‪1 min walk‬
  • Roche Estate
    ‪2 min walk‬
  • Hope Estate
    ‪17 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Studio, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds | Premium bedding, minibar, desk, laptop workspace

Studio, 2 Double Beds

7.8 out of 10
Good
(13 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Pokolbin

Close to shopping.Within a 5-minute walk of this Pokolbin motel, you'll find Hunter Valley Gardens and Tempus Two Winery. Roche Estate and Brokenwood Wines are also within half a mile (1 km).
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What's nearby

  • Hunter Valley Gardens - 1 min walk - 0.0 miles
  • Roche Estate - 2 min walk - 0.1 miles
  • Hope Estate - 17 min walk - 0.9 miles
  • Cypress Lakes Golf and Country Club - 4 min drive - 1.5 miles
  • Bimbadgen Estate - 6 min drive - 2.7 miles

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 53 min drive

Restaurants

  • ‪NINETEEN Hunter Valley - ‬7 min drive
  • ‪Oak & Vine - ‬3 min drive
  • ‪Chocolate Fudge Factory - ‬2 min drive
  • ‪Brokenwood Wines - ‬8 min walk
  • ‪Baume - ‬5 min drive

About this property

Mercure Hunter Valley Gardens

4.5-star family-friendly motel near Hunter Valley Gardens, connected to a shopping center
A winery is on site. Mercure Hunter Valley Gardens offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour health club, and a hot tub are also featured at the family-friendly Mercure Hunter Valley Gardens. Self parking is free.

This 4.5-star Pokolbin motel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 9 buildings
  • Meeting rooms
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hunter Valley Gardens offers 72 accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Pokolbin motel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property entrance

Rydges Resort Hunter Valley

  • Pool
  • Hot Tub
  • Spa
  • Waterslide
4.3 out of 5, Excellent, 1,001 reviews
$140 nightly
The price is $154
Sep 17 - Sep 18
Total with taxes and fees
Rydges Resort Hunter Valley

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 35 to 35 for adults and AUD 14 to 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/airplane tours
  • Hot tub
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-cm TV with cable channels

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 69.00
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35.00 to 35.00 for adults, and AUD 14.00 to 14.00 for children
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens Motel Pokolbin

Frequently asked questions

How close is Mercure Hunter Valley Gardens to the airport?

Mercure Hunter Valley Gardens is 41.9 mi (53-min drive) away from the Newcastle, NSW (NTL-Williamtown) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hunter Valley Gardens?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Mercure Hunter Valley Gardens on Sep 8, 2025 start from $95.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hunter Valley Gardens have an airport shuttle?

Mercure Hunter Valley Gardens offers an airport shuttle.

Does Mercure Hunter Valley Gardens offer free breakfast?

Free breakfast isn’t offered at Mercure Hunter Valley Gardens, but cooked-to-order breakfast is offered for a fee of between AUD 35.00 and 35.00 for adults, AUD 14.00 and 14.00 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Hunter Valley Gardens?

No, there is no casino at this motel.

What time is check-in at Mercure Hunter Valley Gardens?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Mercure Hunter Valley Gardens?

This motel offers free self parking.

Does Mercure Hunter Valley Gardens have a pool?

Mercure Hunter Valley Gardens features an outdoor pool and a children's pool.

Does Mercure Hunter Valley Gardens have a restaurant?

Mercure Hunter Valley Gardens is home to Elements Restaurant, which features pool views and light fare.

Does Mercure Hunter Valley Gardens have a spa?

Pamper yourself with a day at Heavenly Hunter, where you can enjoy massages, aromatherapy, and facials.

How close is Mercure Hunter Valley Gardens to downtown Pokolbin?

Mercure Hunter Valley Gardens is 2 mi away from Pokolbin.

Mercure Hunter Valley Gardens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joan

Stayed 1 night in May 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a great experience with the (Hotel Name); the staff was accommodating, and the amenities were great
Stayed 1 night in Jun 2025

8/10 Good

Rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and beautiful location
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
The property is very tidy and the room was very clean
Stayed 1 night in May 2025

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, room comfort

Nice but very overpriced

I’d hardly describe the room as being “superior”. It was pretty basic/standard to be honest. Disappointing to discover the spa was out of action. I was particularly looking forward to using it during my stay. Would have been nice to know this upon booking. A nice place to stay but at $240 a night it wasn’t worth anywhere near that price.
Stayed 2 nights in May 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway

We stayed for two nights and it's was the perfect location. Lots for kids to do and walking distance to the village.
Stayed 2 nights in May 2025

4/10 Poor

Winnie

Stayed 1 night in May 2025

10/10 Excellent

Devdatta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Gregory

Traveled with partner
Disliked: Cleanliness, staff & service
Nothing, got there 1-15 , room not ready , that’s fine , rubbish in room , not soap in shower , dirty face washer , i stay in Melbourne Mercure it was a much better hotel
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Amenities
Stayed for 4 days after saving up for a much needed work break. First day room never got cleaned so no dry towels. Went to reception and asked that evening twice and the next morning but never supplied dry towels for a shower. The next day they cleaned room and then took a whole bag of groceries worth over $50. Asked at reception said would check and call me. Never did. 3 more times of asking and denied taking. No apologies, no offer of compensation. I finally asked for a free breakfast at least that was finally agreed to. Then at breakfast on last day tried to charge me for it. The manager's attitude was quite dismissive and never once offered any appologies.
Stayed 4 nights in Apr 2025

10/10 Excellent

Viivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location and standard of accommodation. Staff were friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Annita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atmosphere and convenience. The breakfast was also a delight. We’ll definitely be back.
Stayed 1 night in Apr 2025

8/10 Good

Natalia

Traveled with partner
Liked: Staff & service
I liked that it was close to wineries and restaurants, also the peace and quiet surroundings. I was expecting it to be cleaner. Shower heads and tub was a little rusty. Sofa had old dirt marks. For a relax weekend, getting out of the city was good.
Stayed 3 nights in Mar 2025

8/10 Good

Yvonne

Liked: Staff & service
Signage for the hotel entrance could be a bit bigger and noticeable because you can easily miss the turn as it is so close to the roundabout.
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Valerie

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan and Steven

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great place to gather with friends

Fabulous stay, wonderful facilities, lovely dip in the swimming pool. Gathered here.with a group of friends, perfect location for a wine tour which if course we did. Staff friendly. Will stay again
Stayed 2 nights in Feb 2025

6/10 Okay

Chris

Traveled with group
Disliked: Property conditions & facilities
The reception staff on arrival were less than helpful. We were assigned upstairs rooms (no lifts!) which was no good for one lady. To reach the pool was very inconvenient General cleanliness was lacking. Cudos to Hayley -reception - on our last night. Cleaners were knocking on the door at 9.30 when checkout was 10. Not very professional. Will not be returning!
Stayed 2 nights in Feb 2025

8/10 Good

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you want to be close to the Gardens. A bit weird that some of the rooms open out to the street and there is no fence or security.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location in Pokolbin, studio king bed room was very spacious, well appointed and maintained. Room service was great. Staff attentive and responsive.
Stayed 2 nights in Jan 2025

4/10 Poor

Stuart

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed, The food was below par both diner and breakfast. Mg wife and I wanted to return our rooms and perhaps take a bath before bed only to find that the bath was not clean and had hair in it from previous guest extremely unsanitary.
Stayed 1 night in Feb 2025

6/10 Okay

Christine

Stayed 2 nights in Jan 2025