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4.0 out of 5

"Loved the service received from front and travel desks! They made our visit extra special. It would be cool (and useful) if you put a selfie station ... " More

By a verified traveler on Wed 20 Nov 2019

Hotel Description

5-star luxury hotel near Cairns Esplanade

Oceanside stay

A stay at this Cairns Central Business District hotel places you steps from Reef Fleet Terminal and within a 10-minute walk of Cairns Convention Centre. Cairns Esplanade and Cairns Marlin Marina are also within half a mile (1 km).

Business services

The hotel's outdoor pool, 24-hour health club, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and laundry facilities are also provided.

IPod docks, WiFi

The 263 guestrooms feature balconies, LCD TVs with digital channels, and thoughtful touches like bathrobes and slippers. IPod docks, WiFi, and refrigerators are also available.

Double Hilton Guest Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$174* Per night/room Aug 6 - Aug 7

King Hilton, Executive Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Hilton Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Hilton Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Hilton Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hilton Cairns ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Cairns

Family (1)
4 out of 5
Loved the service received from front and travel desks! They made our visit extra special. It would be cool (and useful) if you put a selfie station where the Cairns photo opp is. It will allow for guests to take group pics and not have to ask someone to take their pic or leave someone out. Also, if you are going to charge almost $5 to rent towels, why not have some available for purchase? We did the right thing and “rented” towels when we went to the beach instead of taking from the room and overpaid for something we ended up not using. I’d say that was the only time I felt ripped off.

Posted by , from Porter Ranch, CA on Nov 20, 2019

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Comment from Hotel Management

Nov 27, 2019 by Scott Wilson - General Manager

Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was delighted to read that your stay was so enjoyable and love your feedback about a selfie station and appreciate your comments about the towel rental. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated and will be shared with all our team. I hope we may welcome you back to Hilton Cairns in the future.

Property Features

Hilton Cairns offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 33594 square feet (3121 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hilton Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 263 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 33594 sq ft of conference space
  • 3121 sq m of conference space
  • Built in 1987
  • Dining venue
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cairns Intl. Airport (CNS) (7.2 km / 4.5 mi)
  • Train station: Cairns Station (2 km / 1.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Cairns offers 263 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. 37-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Hilton Cairns has a restaurant on site.

Mondo on the Waterfront - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25.00 and AUD 38.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Hilton
  • Hilton Cairns
  • Hilton Hotel Cairns
  • Cairns Hilton International
  • Hilton Cairns Hotel Cairns
  • Hilton International Cairns
  • Hilton Cairns Hotel
  • Hilton Cairns Hotel
  • Hilton Cairns Cairns
  • Hilton Cairns Hotel Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.