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Cairns City Palms

4.0 star property
4-star motel near Cairns Performing Arts Centre

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Photo gallery for Cairns City Palms

Property entrance
BBQ/picnic area
Point of interest
Point of interest
Superior Two-Bedroom Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪8 min walk‬
  • Cairns Central Shopping Centre
    ‪16 min walk‬
  • Reef Fleet Terminal
    ‪3 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Executive Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Two-Bedroom Apartment

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One-Bedroom Apartment

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Twin or Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Cairns

Cairns North stay.Within a 15-minute walk of this Cairns North motel, you'll find Cairns Performing Arts Centre and Muddy's Playground. Cairns Central Shopping Centre and Cairns Night Markets are also within 2 miles (3 km).
View more Motels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 16 min walk - 0.9 miles
  • Cairns Night Markets - 19 min walk - 1.0 mile
  • Reef Fleet Terminal - 3 min drive - 1.4 miles
  • Esplanade Lagoon - 4 min drive - 1.6 miles

Getting around

  • Cairns Station - 2 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬12 min walk
  • ‪Sushi Train North Cairns - ‬2 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪CC's Bar & Grill - ‬15 min walk
  • ‪Odett's Cafe - ‬7 min walk

About this property

Cairns City Palms

4-star motel near Cairns Performing Arts Centre
There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 2 levels
  • Built in 1980
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Alcohol isn't served at Cairns City Palms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

How close is Cairns City Palms to the airport?

Cairns City Palms is 3.3 mi (6-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

Does Cairns City Palms have an airport shuttle?

Airport shuttle services are not available at Cairns City Palms.

How close is Cairns City Palms to the beach?

This motel is 13.3 mi (20-min drive) from Palm Cove Beach and 6.6 mi (11-min drive) from Holloways Beach. Don't forget your sunscreen!

Does Cairns City Palms offer free breakfast?

Cairns City Palms does not offer free breakfast.

Is there a casino at Cairns City Palms?

No, there is no casino at this motel, but Reef Hotel Casino (3-min drive) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Cairns City Palms?

Check-in start time: 2 PM; Check-in end time: 3 AM.

Is there free parking at Cairns City Palms?

Free parking is not available at this motel.

Does Cairns City Palms have a pool?

Cairns City Palms features an outdoor pool.

Does Cairns City Palms have a spa?

There are no spa services available at this motel.

How close is Cairns City Palms to downtown Cairns?

Cairns City Palms is 0.9 mi away from Cairns.

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 455 reviews
Rating 8 - Good. 173 out of 455 reviews
Rating 6 - Okay. 42 out of 455 reviews
Rating 4 - Poor. 20 out of 455 reviews
Rating 2 - Terrible. 8 out of 455 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return guest.

Always a pleasure staying here. Reception having my room key ready for me before I even walk through the doors! All staff very friendly, rooms clean neat and tidy. Super comfy beds. I’ve never had problems with rowdy guest and the motel is in a convenient location.
Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Aku

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Returning guest

Always a pleasure returning to this motel. Friendly reception staff, clean and tidy rooms.
Stayed 1 night in Feb 2025

2/10 Terrible

Fran

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Room looked good on first inspection, but as we had a 3yo.with us pushed the bed against the wall to prevent her falling,underbed was disgusting, had not been cleaned for a long time,so pulled out singlle to chek found diposable nappy,babies bottle an unknown pill and the same hair and dust bunnies as the other bed.Owners attitude "most people don't move the beds and you can either find somwhere else to stay(5pm on a friday night) or go outside and she will clean the room,we optedt for a cleaned room as finding other accom.would have been difficult, (warning check under the beds,once bitten twice shy.
Stayed 1 night in Feb 2025

8/10 Good

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No major issues, bed was comfortable, the tv remote and most of the buttons on he tv didn't work but I wasn't there to watch tv so I didn't mind. Enjoyable stay. Thanks
Stayed 2 nights in Feb 2025

8/10 Good

Diann

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return guest…my go to when in Cairns.

Friendly staff, clean, neat and tidy rooms. Comfortable bed. Quiet and convenient location.Easy access and parking.
Stayed 3 nights in Feb 2025

8/10 Good

Jane

Stayed 1 night in Jan 2025

10/10 Excellent

Winsly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and beautifully presented. Only parking space is limited if you come late. Apart from that everything is good, good service and staff are very helpful, will definitely recommend
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service

Fine for one night

Our stay was a quick overnight before our flight the next day. Had it been a longer stay, I would have been disappointed by the parking (very limited, not adequate for all guests to park) and by the amenities provided in the kitchenette (one set of silverware and no cooking utensils). The bed was an older spring mattress and was too soft for my liking. But the memory foam pillow was great! The hotel is older and in serious need of renovation. The location is just far away from the centre of town to be quieter, but also just far away from the centre of town to be inconvenient if you don’t want to drive and give up your treasured parking spot!
Stayed 1 night in Jan 2025

6/10 Okay

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Pedro

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful Hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Having a guest laundry was a bonus. Very good place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, Namely Fiona the Papua New Guinean. When was open and very friendly. She Orientated us about how to go about in the area. Even my 50 Dollar Bond fee was reimbursed soon the next day via my bank account.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sertpornsiri

Liked: Property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Sigrid

Stayed 1 night in Sep 2024

4/10 Poor

Toby

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all like the photo's
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

lisa

Good bed and good shower , helpful staff , walking distance from most everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Arisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean
Stayed 6 nights in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed 1 night booked in at 2 given a room that wasn't made up but, they realised as soon as I went down there. Very apologetic, staff were absolutely fabulous. Rooms need renovation but not terrible. Bed was a bit uncomfortable. All else was great. Worthy of a stay. .
Stayed 1 night in Dec 2024

10/10 Excellent

Butterfly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so big!We're really love this place,2people have 1living room ,1kitchen room ,2 bedroom (1king size 2 single bed),next our room is swimming pool,awesome!very great!
Stayed 3 nights in Oct 2024