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4.4 out of 5

"GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto! " More

By a verified traveler on Wed 13 Nov 2019

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Hotel Description

4-star romantic hotel near Toronto Eaton Centre

Downtown Toronto stay

At this Downtown Toronto hotel, you'll be well placed to visit Toronto Eaton Centre and Yonge-Dundas Square, both steps away. PATH Underground Shopping Mall and The Path are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A lobby fireplace, express check-out, and a computer station are also on offer.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 106 guestrooms offer free WiFi and room service. Other amenities include WiFi, coffee/tea makers, and free local calls.

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

City Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pantages Hotel Downtown Toronto ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pantages Hotel Downtown Toronto

Everyone (5)
5 out of 5

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 19, 2021 by Front Desk

Thank you for staying with us, we appreciate your feedback.

5 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Front Desk

Thank you for your response, we appreciate your feedback!

5 out of 5
GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto!

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 14, 2019 by Rupeltia

Thank you soon much and hope to see you again.

2 out of 5
Old converted apartment. Lights in bedroom did not work . No soap bars. Charge for wifi?! Staff nice enough but room run down and dreary

Posted by on Jun 26, 2019

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Comment from Hotel Management

Aug 14, 2019 by Scott Petersen - Guest Service Manager

Dear Travelocity Guest, Thank you for choosing us and sharing your experience. We appreciate you bringing this issue to our attention, and we sincerely apologize for the frustrations this has caused you. We are constantly striving to raise the bar with our services and we are certainly grateful for your valuable feedback. When you have a moment, we welcome you to get in touch with our hotel directly so that we may gather further information regarding this matter. Thank you again, and we hope you will give us another opportunity to regain your trust the next time you are in Toronto.

5 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 10, 2019 by Gabriella

Hi, Thank you for your rating. We hope to see you again soon. Best regards, Gabriella

About the Pantages Hotel Downtown Toronto

Location 200 Victoria St, Toronto, ON M5B 1V8

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square meters). A fitness center, multilingual staff, and concierge services are also featured at the eco-friendly Pantages Hotel Downtown Toronto. This 4-star Toronto hotel is smoke free.

  • 106 guestrooms or units
  • 17 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Union Station (1.5 km / 0.9 mi)
  • Metro station: Queen St East at Victoria St Stop (0.2 km / 0.1 mi)

Room Amenities

Pantages Hotel Downtown Toronto offers 106 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 54-inch flat-screen televisions come with cable channels. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Stages - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25 per day.

Pet Policy

  • Pets: CAD 100 per pet, per stay
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 10.00 per night (rates may vary)
  • Nearby parking fee: CAD 35.00 per day
  • Pet fee: CAD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pantages
  • Pantages Centre
  • Pantages Hotel
  • Pantages Hotel Centre
  • Pantages Hotel Toronto Centre
  • Pantages Toronto Centre
  • Pantages Hotel Toronto
  • Pantages
  • Pantages Toronto Toronto
  • Pantages Hotel Toronto Centre
  • Pantages Hotel Downtown Toronto Hotel
  • Pantages Hotel Downtown Toronto Toronto
  • Pantages Hotel Downtown Toronto Hotel Toronto

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.