4.4 out of 5

"Beautiful hotel. The one bedroom suite I got was a bit on the small side and had no door to separate the bedroom but the room was clean and well kept. ... " More

By a verified traveler on Tue 14 Aug 2018

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Hotel Description

4-star romantic hotel near Hockey Hall of Fame, connected to a shopping center

Central Toronto getaway

At this Financial District hotel, you'll be within a 5-minute walk of PATH Underground Shopping Mall and The Path. Hockey Hall of Fame and Toronto Eaton Centre are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, comfy beds

The 370 individually furnished guestrooms offer free WiFi and comfy beds. LED TVs come with digital channels, and other amenities include refrigerators and microwaves.

Historic Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101 per night

Superior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Historic Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Historic Studio Suite, Internal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King West Hotel & Residence ratings based on 89 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One King West Hotel & Residence

Everyone (10) Business (1)
5 out of 5
Nice hotel, great atmosphere, great location. The staff were friendly. The room was clean and comfortable. Would definitely stay here again.

Posted by on Feb 3, 2019

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5 out of 5
Elegant large quiet room in a downtown (two blocks from Union Station) location.

Posted by on Jan 12, 2019

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5 out of 5
Beautiful hotel. The one bedroom suite I got was a bit on the small side and had no door to separate the bedroom but the room was clean and well kept. We stayed on the 44th floor which provided an amazing view of the city

Posted by , from NYC on Aug 14, 2018

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4 out of 5

Friendly staff and comfy bed

Pros: Request by text Historical significance/bank history vicinity to subway, CN centre, mall Easy check in and out
Cons: Valet pricing
Location: vicinity to subway, CN centre, mall Over Easy restaurant with good breakfast items
I enjoyed my staff at OKW. The staff were friendly and helpful. The hotel is beautiful. The request via text message was a plus. The bartenders were great. I was given a free upgrade, but I every night I had request more towels. We booked for 3 ppl and would get linens and towels for 2. Valet is expensive @ $45 daily but you do have in and out privileges. The garage feels up fast and, if that's the case, you will have to park at the lot on the next book.

Posted by , from New Orleans on Nov 30, 2017

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5 out of 5

Good hotel choice for downtown

Pros: Room decor, kitchenette, good shower
Cons: One light was burned out
Location: Everything from train station to opera house to shopping -- right downtown Toronto
Well located with well appointed rooms. It's helpful to have refrigerator and microwave for longer stays

Posted by , from Kingston ON on Dec 5, 2016

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3 out of 5

Nice bartenders and friendly house floor staff!

Pros: View from room, historic site, location downtown.
Cons: The bathroom was getting a bit shabby. Repairs were needed. The room could have at least had coffee and/or tea makings, and bottled water.
Location: Great location next to all kinds of public transit, very close to Union Station and City Island ferries, the Public Market, and lively streets.
We were initially impressed with the desk staff, security and easy check in. Our room, on the 20th floor, was tight but adequate and comfortably decorated. We had a peak view of the lake. The bed was good, but I was surprised that there were only two pillows. The tiny bathroom had a constantly running toilet and the glass shower door was slipping out of its hinges. We turned off the water to the toilet to sleep. I called downstairs in the morning. The toilet was repaired, but the shower food wasn't, so the shower leaks onto the floor. Oh well, not my problem! Avoid the $24.95 breakfast buffet. Outside, across the street, coffee, pasties, yogurt, etc. is for sale at 1/4 the price. At night, the bartenders are not too busy to make good cocktails and offer friendly service.

Posted by , from ca on Sep 29, 2016

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2 out of 5

Great location

Staff very rigid and uninterested in providing real customer service. Try talking to them and no one listens. There only interest is charging every possible $ they can.

Posted by , from Toronto, ontario on Sep 14, 2016

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5 out of 5

A very pleasant stay in Toronto

Pros: The staff and decor were outstanding.
Cons: 1) Ice machines on the individual floors would be nice, instead of only one on the 12th floor. 2) Internet access was slow.
Location: Go to the Marce Restaurant. It is about ten different restaurants under a single roof.
My wife and I stayed for 4 days in the King West hotel while attending her nephews wedding held at the hotel. We found the staff to be friendly, courteous and attentive. The rooms were very nice, well apportioned and comfortable to be in.

Posted by , from High Point, NC on Jan 6, 2016

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5 out of 5

Right off the train

Although there was renovation going on, not much of the hotel was affected by it? The few things I was disappointed at were: I was in the historic building and one of the 3 elevators were broken, and the windows my room had faced screens (not out), and my room didn't have a tub. The few things I liked was lobby Wifi, really friendly staff, a full kitchen, and how clean everything was! The gym also had a balcony which was cool. But the pool was busted.

Posted by on Aug 25, 2015

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4 out of 5

All in one room

My husband and I stayed at One King West for a night after the Kevin Hart show. The hotel was centrally situated with lots of restaurants and attractions within walking distance. The room was clean, spacious and nicely laid out. The mini kitchen with a microwave, stove top and dishwasher was pretty cool but we had no use for it as we were only there for a night. It was $40 for overnight valet parking which was a decent price. The service was good but not exceptional. When we entered, we had to wait a while and had to approach the valet ourselves. There was no one to greet you at the door. Front desk was courteous and helpful when we had questions. Overall although our stay was nice I felt that the Shangri-la was much nicer even though it was not much more in price. The service there left us wanting to come back whereas I was satisfied with a one time visit to this hotel.

Posted by , from Toronto on Aug 3, 2015

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About the One King West Hotel & Residence

Location 1 King Street West, Toronto, ON M5H1A1

Property Features

One King West Hotel & Residence offers its guests a sauna and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 16 meeting rooms available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly One King West Hotel & Residence. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto hotel is smoke free.

  • 370 guestrooms or units
  • 51 levels
  • 2 buildings
  • Built in 1914
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (27.3 km / 17 mi)
  • Train station: Toronto Union Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

One King West Hotel & Residence offers 370 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Teller’s Bar and Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Cafe Plenty - This Cafe serves light fare only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

The 17th-floor health club includes sauna and a fitness room with cardio machines and free weights.

The recreational activities listed below are available on site or nearby; fees may apply.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Deposit is payable only by credit card and is due at the time of check-in. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

This property accepts debit or credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Debit cards are not accepted for incidentals, however. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 25.95 per person (approximately)
  • Valet parking fee: CAD 49.00 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King One Hotel
  • King One West
  • King West Hotel
  • King West One
  • One King Hotel
  • One King West
  • One King West Hotel
  • One King West Hotel Toronto
  • One King West Toronto
  • One West Hotel
  • 1 King West Hotel & Residence
  • King Suites Toronto
  • One King West Hotel And Residence
  • One King West Hotel Residence
  • Suites 1 King West

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.