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Holiday Inn Express Toronto - Downtown, an IHG Hotel

3-star property
111 Lombard Street, Toronto, ON 1-855-201-7819
4.4 out of 5
Excellent!
See all 10 travelocity Reviews

"Basic but comfortable, good bed and sheets, clean. Just what you need and nothing more. " More

By a verified traveler on Tue 15 Mar 2022

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Hotel Description

3-star eco-friendly hotel near St. Lawrence Market

Downtown Toronto stay

Within a 15-minute walk of this Downtown Toronto hotel, you'll find St. Lawrence Market and Hockey Hall of Fame. Sugar Beach and The Distillery Historic District are also within 2 miles (3 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and express check-out are also provided.

Standard Room, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$272* Per night/room Aug 21 - Aug 22

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Toronto - Downtown, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Toronto - Downtown, an IHG Hotel

Everyone (5) Couples (3)
2 out of 5
I had to call down to the front desk to have them bring up a SHOWER CURTAIN!!! Then in the morning, I had to call and have them look at the TV as it wouldn't turn on. These are just some basic things I expect to have/work in ANY hotel. I was also a bit disappointed (but experience this in many hotels) as I marked that I would reuse my towels (save water, etc.) but, they still gave new towels.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 18, 2019 by FOM

Hello & thank you MyWeimy, for your feedback!

5 out of 5
Excellent service. The breakfast was great, the hotel is very clean. Great management.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 16, 2019 by Saif K. FOM

Thank you for your feedback and an excellent ratings!

4 out of 5
Great location, clean, friendly, decent breakfast,

Posted by on May 6, 2019

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Comment from Hotel Management

May 8, 2019 by Saif k. FOM

Thanks for the feedback and the ratings!

5 out of 5
The location was convenient, offered appropriate amenities and was clean. Front desk service was kind and fast. I would stay again.

Posted by , from Maryland, USA on Apr 29, 2019

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Comment from Hotel Management

May 1, 2019 by Saif K. FOM

Thank you so much Guitarista, for the feedback and ratings!

4 out of 5

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 4, 2019 by Saif K. FOM

Greetings, Thank you so much for the review on your recent stay with us!. Please visit us again. Kind regards, Saif k.

5 out of 5
Basic but comfortable, good bed and sheets, clean. Just what you need and nothing more.

Posted by , from KINGSTON on Mar 15, 2022

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Comment from Hotel Management

May 13, 2022 by Varun

Thank you for your wonderful feedback. Your feedback is important to us and we hope to see you back soon! Best regards, Team Holiday Inn Express Toronto Downtown

5 out of 5

Posted by on Apr 18, 2021

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Comment from Hotel Management

May 21, 2021 by Front Desk

Thank you for a kind review. We are pleased to hear that you had an enjoyable stay with us and hope to see you again soon.

5 out of 5
Execllent location! Was very clean and staff was very helpful.

Posted by on Jan 31, 2020

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Comment from Hotel Management

Jan 31, 2020 by FOM

Hello & thank you so much for the awesome rating & feedback. We really appreciate the business & support.

4 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 26, 2019 by Saif K. FOM

Thank you very much for your recent stay feedback and ratings.

5 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Saif K. FOM

Thank you so much for the ratings and business!

About the Holiday Inn Express Toronto - Downtown, an IHG Hotel

Location 111 Lombard Street, Toronto, ON M5C2T9

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the eco-friendly Holiday Inn Express Toronto - Downtown, an IHG Hotel. Parking is available for a fee. A complete renovation of Holiday Inn Express Toronto - Downtown, an IHG Hotel was completed in December 2017. This 3-star Toronto hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (1.4 km / 0.9 mi)
  • Metro station: Queen St East at Jarvis St Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Toronto - Downtown, an IHG Hotel offers 195 accommodations with iPod docking stations and MP3 docking stations. Televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • IPod dock
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: CAD 30.00 per day
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Holiday Inn Express Toronto - Downtown Toronto
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  • Holiday Inn Express Toronto Downtown
  • Holiday Inn Express Toronto - Downtown, an IHG Hotel Hotel
  • Holiday Inn Express Toronto - Downtown, an IHG Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.