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5.0 out of 5

"Best location and super helpful staff. You can drop your bags off early and they will put it in the room before you come back for your keys after 3 pm ... " More

By a verified traveler on Mon 06 May 2019

Hotel Description

3-star hotel near Shinjuku Isetan

In Tokyo

Within a 10-minute walk of this Shinjuku hotel, you'll find Shinjuku Isetan and Omoide Yokocho. Meiji Jingu Shrine and Tokyo Midtown are also within 3 miles (5 km).

Round-the-clock service

Free WiFi in public areas is provided and the front desk is staffed around-the-clock.

Refrigerators

The 179 guestrooms offer TVs, refrigerators, and in-room massages. Other amenities include hair dryers, safes, and phones. Housekeeping is available on request.

Economy Double Room, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$56* Per night/room Aug 15 - Aug 16

Run of the house(Smoking)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Double Room with Mini Kitchen, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Run of the house (Non Smoking)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Tokyu Stay Shinjuku ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tokyu Stay Shinjuku

Couples (1) Family (1)
5 out of 5
Best location and super helpful staff. You can drop your bags off early and they will put it in the room before you come back for your keys after 3 pm. There is free coffee in the lobby and a foreign exchange machine. Tons of excellent restaurants are within a couple blocks of the hotel as well as numerous shops and department stores. And the train station is a 1 minute walk from the hotel.

Posted by , from Honolulu, HI on May 6, 2019

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Property Features

Tokyu Stay Shinjuku offers its guests a vending machine and an elevator. WiFi and wired Internet are free in public spaces. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Train station: Shinjuku Station (0.9 km / 0.6 mi)
  • Metro station: Shinjuku-sanchome Station (0.2 km / 0.1 mi)

Room Amenities

Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with slippers and hair dryers. Business-friendly amenities include desks, safes, and phones. Bathrooms include toilets with an electronic bidet and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

  • Television
  • Refrigerator
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • One child stays free
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1500 per person (approximately)
  • Housekeeping fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tokyu Stay Shinjuku Aparthotel
  • Tokyu Stay Aparthotel
  • Tokyu Stay Shinjuku
  • Tokyu Stay
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Hotel
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.