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Tokyu Stay Shinjuku

3.0 star property
3-star hotel near Shinjuku Isetan

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Photo gallery for Tokyu Stay Shinjuku

Restaurant
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Place, Omoide Yokocho
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(56 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Tokyo

Shinjuku stay.Within a 10-minute walk of this Shinjuku hotel, you'll find Shinjuku Isetan and Omoide Yokocho. Meiji Jingu Shrine and Tokyo Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.1 miles
  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Shinjuku Gyoen National Garden - 6 min walk - 0.4 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 7 min walk - 0.4 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪371 bar - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk
  • ‪大衆酒場 神田屋 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

3-star hotel near Shinjuku Isetan
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

This property is closed from March 9 2026 to September 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

How close is Tokyu Stay Shinjuku to the airport?

Tokyu Stay Shinjuku is 17.1 mi (51-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Tokyu Stay Shinjuku have an airport shuttle?

Airport shuttle services are not available at Tokyu Stay Shinjuku.

How close is Tokyu Stay Shinjuku to the beach?

This hotel is 9.6 mi (32-min drive) from Odaiba Beach Park.

Does Tokyu Stay Shinjuku offer free breakfast?

Free breakfast isn’t provided at Tokyu Stay Shinjuku, but buffet breakfast is offered for a fee of JPY 2200 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Tokyu Stay Shinjuku?

No, there is no casino at this hotel.

What time is check-in at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Tokyu Stay Shinjuku?

Free parking is not available at this hotel.

Does Tokyu Stay Shinjuku have a pool?

Tokyu Stay Shinjuku does not have a pool.

Does Tokyu Stay Shinjuku have a restaurant?

Yes, there is a restaurant on site.

Does Tokyu Stay Shinjuku have a spa?

There are no spa services available at this hotel.

How close is Tokyu Stay Shinjuku to downtown Tokyo?

Tokyu Stay Shinjuku is 3.5 mi away from Tokyo.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Avelardo

Stayed 1 night in Dec 2025

8/10 Good

jesus humberto

Stayed 6 nights in Dec 2025

10/10 Excellent

Hajime

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Stayed 6 nights in Dec 2025

8/10 Good

Niroshan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and in the middle of the heart of Shinjuku. Great place that gets the job done if you are looking for somewhere to stay with a clean room and all amenities you need. Biggest plus is being near literally everything you need during your trip. Room is small so be prepared but that is what you should expect for most average hotels in the shinjuku area for a reasonable price point.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

8/10 Good

Rob Chee Keong

Liked: Staff & service, property conditions & facilities
Location is very good. Restaurants are just 1 min away. No housekeeping for stay under 6 days. Aircon was very noisy. I love having a washing and dryer in the room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious for a solo traveler. Very convenient & close to subway station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donnie

Stayed 2 nights in Nov 2025

6/10 Okay

Susan

Stayed 2 nights in Nov 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
What attracted to me to Tokyu Stay was their in room washer / dryer combo.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarahi

Stayed 8 nights in Nov 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
The hotel is excellently located for the underground and there’s lots going on in Shinjuku! There was free teas/coffee/water and some toiletry items in reception in case you’ve forgotten something. There was also a book of oregami to give that a go! The room was very clean and they gave slippers to wear inside with a daily towel change if you wanted it but it was quite small so we didn’t sleep so well. The shower was powerful though and the toilet had all the expected buttons in Japan so you could give things a go in a safe space…
Stayed 4 nights in Nov 2025

10/10 Excellent

Anthony, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to Shinjuku Station. Tons of food, drink, and shopping options nearby. Room size is typical for what you get in Tokyo. Very clean. Excellent and friendly staff. The only criticism is that the rooms are a bit dated.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chandler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, location, staff, luggage shipping. Would 100% stay again if planning to stay in Shinjuku.
Stayed 4 nights in Nov 2025

4/10 Poor

Naoko

Disliked: Property conditions & facilities
Breakfast was terrible, should have been half price. Front desk on Sunday was unfriendly.
Stayed 1 night in Nov 2025

10/10 Excellent

leif jonny

Liked: Cleanliness, staff & service, amenities
Spotless room. Helpful staff. Washer in the room. Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

leif jonny

Liked: Cleanliness, staff & service, amenities
Spotless room. Helpful staff. Laundry in the room. Can’t get any better.
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Howard

Stayed 2 nights in Nov 2025

10/10 Excellent

USHMA GUNVANTBHAI

Liked: Cleanliness, amenities, property conditions & facilities
Great location Quiet Friendly staff Clean
Stayed 2 nights in Oct 2025

8/10 Good

Morrigan

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was very friendly upon check in. Our room was on the small side, but this was as expected for Tokyo. In future I would probably try to get a larger room than the semi-double for a couple of tall adults. Location was very convenient. Close to Shinjuku station and withing walking distance of many good restaurants. The room was fairly comfortable, though the mattress was on the very firm side and there were some scuffs on the walls that showed a bit of age. However, having a washer/dryer in the room was very convenient. Towels and garbage are changed upon request, and it was easy to do so.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and welcoming staff. Amazing location close to a plethora of restaurants. Right next to multiple metro stops and very close to Shinjuku station. Very safe and clean and nice sized room. Highly recommend.
Stayed 7 nights in Oct 2025

8/10 Good

Ashton

Liked: Cleanliness, staff & service
Pretty good, but a little tucked away and hard to find
Stayed 1 night in Oct 2025