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"The room could have been cleaner. Someone spit on the wall next to the bed long before we checked in and it had dried. floor could have been vacuumed ... " More

By a verified traveler on Mon 16 Dec 2019

Hotel Description

3.5-star hotel near Tokyo Bay

Close to airport

With a stay at this Ota hotel, you'll be within half a mile (1 km) of Tokyo Bay and 6 miles (10 km) of Shinagawa Aquarium. Zepp Tokyo and Tokyo Big Sight are within 9 miles (15 km).

Free airport drop-off

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free airport drop-off. Self parking, a library, and luggage storage are also offered.

Free WiFi, refrigerators

Along with free WiFi, the 174 guestrooms offer refrigerators and LCD TVs. Other amenities include down comforters, hair dryers, and safes.

Standard Semi Double Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
$56* Per night/room Aug 18 - Aug 19

Standard Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Smoking (Eco Plan - No Linen Services)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Semidouble Room, Non-Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Grand Deluxe Quadruple Smoking (Eco Plan - No Linen Services)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Grand Deluxe Twin Smoking (Eco Plan - No Linen Services)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Mystays Haneda ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Mystays Haneda

Everyone (1) Family (3)
4 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 31, 2019 by ホテルマイステイズ羽田 フロント

Thank you so much!!

3 out of 5
The room could have been cleaner. Someone spit on the wall next to the bed long before we checked in and it had dried. floor could have been vacuumed better. Other wise was ok.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 31, 2019 by HOTEL MYSTAYS Haneda Nagahori

Please accept our sincere apology regarding this unfortunate situation. Our cleanig crews work hard to pay close attention to each rooom and ensure their pristine conditions for our guests. However, in this case, we are aware we failed to provide comfortable conditons for you and therefore caused you a great inconvience and discomfort. Although we can't change what already happend, we can assure you this case will be closely examined to improve our services and operations. We are truly sorry.

4 out of 5
A room I stayed is good condition. In addition, easy access from the train station and the airport.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 27, 2019 by HOTEL MYSTAYS Haneda KIM

Thank you for staying at HOTEL MYSTAYS Haneda and we appreciate you spending your time to write the feedback. Also we are so glad to hear that you enjoyed a comfortable stay at our hotel. We hope you will consider HOTEL MYSTAYS Haneda for your next trip near us.

4 out of 5
Property is close to the airport, clean, comfortable, and the breakfast was great. For a quick night it was really perfect. What I didn't appreciate, was arriving at the airport and finding that the hotel does not provide free pick-up service to the hotel as advertised on TRAVELOCITY. Upon our arrival via the SFO flight into Haneda, information desk informed us the hotel only provides free service in the morning. I would like Travelocity and the hotel to mention this in the website. I specifically selected this hotel for this service, since I'm traveling with the family.

Posted by , from San Diego on Jun 9, 2019

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square meters). A shuttle from the hotel to the airport is free at scheduled times. A fitness center, a library, and a vending machine are also featured at the business-friendly Hotel Mystays Haneda. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 174 guestrooms or units
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Haneda Airport (HND) (5.8 km / 3.6 mi)
  • Train station: Anamoriinari Station (0.3 km / 0.2 mi)
  • Metro station: Tenkubashi Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Mystays Haneda offers 174 air-conditioned accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Refrigerator
  • Electric kettle
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10 AM.

TRAVEL CAFE - This café specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers scheduled airport shuttle pickup service from Haneda Airport only. Guests should board the blue shuttle bus with hotel logo to reach the property. The shuttle service is available on a first-come first-served basis. Groups of 8 or more are not permitted to use the shuttle. Oversized luggage is not allowed.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Mystays Haneda

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1300 for adults and JPY 850 for children (approximately)
  • Self parking fee: JPY 1650 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mystays Haneda Tokyo
  • Hotel Mystays Haneda
  • Mystays Haneda Tokyo
  • Mystays Haneda
  • Mystays Haneda
  • Hotel Hotel Mystays Haneda Tokyo
  • Tokyo Hotel Mystays Haneda Hotel
  • Hotel Hotel Mystays Haneda
  • Hotel Mystays Haneda Tokyo
  • Hotel Mystays
  • Mystays
  • Hotel Mystays Haneda Hotel
  • Hotel Mystays Haneda Tokyo
  • Hotel Mystays Haneda Hotel Tokyo

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.