4/10 Poor
Catherine
Business traveler, Traveled with partner
May 25, 2025
Disliked: Amenities, property conditions & facilities
The hotel was clean. Beds were ok. Breakfast was not good but mostly because they appeared to be understaffed. I can handle all of that, but the worst thing was I selected this hotel over another one that cost less and close by because it had a hot tub. After the long drive I had that day and and the next, I paid $40.00 more to have use of the hot tub. Unfortunately the hot tub was closed with no advance notice. With my long drive, late arrival, and no notice of the pool closing until I had gotten things into my room, put on my swim suit, and walked to the pool area to discover that the hot tub was closed, it was too late (almost 10:00 pm) to find another hotel with a hot tub. I suggest if you want to use all of the facilities listed for this hotel, you call directly to make sure the facilities are open for use. I would like to get a refund of at least $40.00 since I could have gotten a room without use of a hot tub for that lower price very close by.
Catherine
Stayed 1 night in May 2025