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4.5 out of 5

"My room was perfect. Check in and out was smooth. Was less than a 5 minute drive to the airport. Excellent service. I will definitely be back. " More

By a verified traveler on Fri 26 Jan 2024

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Hotel Description

3-star guestrooms with free WiFi

Close to airport

Within 6 miles (10 km) of this Alcoa hotel, you'll find Meigs Falls and Covenant Health. Fort Loudoun Lake and Palace Theater are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$107* Per night/room Apr 14 - Apr 15

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard Knoxville Airport Alcoa ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard Knoxville Airport Alcoa

Everyone (15) Couples (5) Family (2)
2 out of 5
I was not impressed with the cleanliness of my room: dirty light fixture in bathroom, extensive cobwebs in corner near TV, exhaust vent in bathroom caked with dust, and heating/cooling unit brimming with dust out the vents. The bedside lamp that was supposed to be built into the headboard was missing (open holes for wiring and screws) and the light over the microwave was out. The lamp that was awkwardly placed behind the couch created about a random one foot gap and made the small room feel even smaller. My window looks out on a roof and a dumpster. Warning on the room door says to keep the window closed and locked which doesn't make me feel super safe... to top it all off the walls are paper thin -- just heard the person in the room next to me burp after brushing their teeth.

Posted by on Mar 14, 2024

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Comment from Hotel Management

Mar 18, 2024 by General Manager

Dear Ashley,Your feedback is valuable as it helps us improve. Please accept our apologies for any concerns about the condition of the room and for any issues with noise. Renovations were completed in September, but we'll look into your comments further. If you're in the area again, please consider coming back to see us.

5 out of 5
My room was perfect. Check in and out was smooth. Was less than a 5 minute drive to the airport. Excellent service. I will definitely be back.

Posted by on Jan 26, 2024

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Comment from Hotel Management

Jan 28, 2024 by General Manager

Dear Stephanie,Thank you for your positive review. We're delighted to hear that your room was perfect and that the check-in and check-out process was smooth. It's also great to know our proximity to the airport and excellent service contributed to your experience. We appreciate your intention to return and look forward to welcoming you back to Courtyard by Marriott Knoxville Airport Alcoa for another satisfying stay.

5 out of 5

Posted by on Oct 8, 2023

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5 out of 5

Posted by on Oct 2, 2023

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4 out of 5

Posted by on May 22, 2023

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4 out of 5

Posted by , from BENNETT on Nov 12, 2021

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4 out of 5

Posted by on Sep 10, 2021

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5 out of 5

Posted by on Aug 4, 2021

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5 out of 5
All good

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Misha

Thank you for your review. We greatly appreciate the feedback and that you chose to stay with us. We hope to see you again!

5 out of 5
Despite being short-staffed, the staff was attentive, gracious, and friendly. From the time we checked in until the time we left. We appreciate and thank every team member for what they do. Some were managing multiple roles with grace and we're beyond thankful.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by Misha

Thank you so much for taking the time to provide your feedback. We appreciate the awesome review and are thrilled our team was able to provide you with excellent service. We hope to see you again soon!!

About the Courtyard Knoxville Airport Alcoa

Location 141 Furrow Way, Alcoa, TN 37701

Property Features

Courtyard Knoxville Airport Alcoa offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1125 square feet (105 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Courtyard Knoxville Airport Alcoa. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3-star Alcoa hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1125 sq ft of conference space
  • 105 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Courtyard Knoxville Airport Alcoa offers 95 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Courtyard Knoxville Airport Alcoa has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Courtyard Knoxville Airport Alcoa offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00–13.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Knox
  • Courtyard Marriott Knox Airport
  • Courtyard Marriott Knox Hotel
  • Courtyard Marriott Knox Hotel Airport
  • Courtyard Marriott Knox Airport Hotel Alcoa
  • Courtyard Marriott Knox Airport Hotel
  • Courtyard Marriott Knox Airport Alcoa
  • Courtyard Marriott Knox Alcoa
  • Courtyard Knoxville Alcoa
  • Courtyard Marriott Knox Airport
  • Courtyard Knoxville Airport Alcoa Hotel
  • Courtyard Knoxville Airport Alcoa Alcoa
  • Courtyard Knoxville Airport Alcoa Hotel Alcoa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.