6/10 Okay
Amy K
Traveled with family
Jan 2, 2026
When we got to our room on Christmas Day it hadn’t been made up from the previous guest. So we walked into an unmade mess after a late travel day. Never experienced that in my whole life of traveling.
The only room available was a king with hideabed instead of two queen + hideabed.
My replacement room did not have a table either.
Next day we tried to get our original room type and the staff said we already have an upgraded room and was unwilling to help.
Breakfast was unmitigated chaos and we ended up walking uphill and eating at Eggslut our last day. Which was great!
The first day no plates and no eggs and not enough staff. They never had fresh fruit. It was terrible in every way.
The store in the lobby was ridiculously priced there is both a 7/11 nearby and an amazon go.
Nanas Green Tea across street is nice option for lunch dinner or a snack.
Fire alarm one day so the walk down from the 13th floor was fun :)
I was there a week so expected better.
Amy K
Stayed 7 nights in Dec 2025





























