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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
Hotel perfectly located for exploring Ben Lomond

Choose dates to view prices

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

A hotel room with a bed, a sofa, a desk, and a chair.
A hotel room with a large bed, a desk, a chair, a small table, a mirror, and a window.
A hotel room with a large bed, a nightstand, a bedside table with a lamp, a framed picture on the wall, and a bathroom visible in the corner.
A hotel room with two beds, each with a green bedspread and white linens. There is a wooden nightstand with a lamp between the beds. A wooden desk with a chair and a magazine is visible in the foreground.
A reception area with a wooden desk, a computer, framed pictures on the wall, and a door with a sign.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
9733 Highway 9, Ben Lomond, CA, 95005
  • Place, Luminescence Healing Haven
    ‪7 min drive‬
  • Place, Felton Covered Bridge Park
    ‪7 min drive‬
  • Place, Henry Cowell Redwoods State Park
    ‪8 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪60 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking

Bathroom | Eco-friendly toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a desk, and a chair.

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with a green bedspread and white linens. There is a wooden nightstand with a lamp between the beds. A wooden desk with a chair and a magazine is visible in the foreground.

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Ben Lomond

Heart of Ben Lomond.Within 6 miles (10 km) of this Ben Lomond hotel, you'll find Luminescence Healing Haven and Felton Covered Bridge Park. Henry Cowell Redwoods State Park and Roaring Camp Railroads are also within 6 miles (10 km).

What's nearby

  • Luminescence Healing Haven - 7 min drive - 3.8 miles
  • Felton Covered Bridge Park - 7 min drive - 3.8 miles
  • Henry Cowell Redwoods State Park - 8 min drive - 4.2 miles
  • Roaring Camp Railroads - 11 min drive - 5.1 miles
  • Wilder Ranch State Park - 14 min drive - 8.5 miles

Getting around

  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Pizza Series - ‬12 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Monty's Log Cabin - ‬8 min drive
  • ‪Rocky's Cafe - ‬6 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Hotel perfectly located for exploring Ben Lomond
As a guest of Quality Inn & Suites, Santa Cruz Mountains, you'll find an outdoor pool, barbecue grills, and multilingual staff. WiFi and wired Internet are free in public spaces. Quality Inn & Suites, Santa Cruz Mountains also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Free self parking is available.

This Ben Lomond hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 3 buildings
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Quality Inn & Suites, Santa Cruz Mountains offers 25 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ben Lomond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

How close is Quality Inn & Suites, Santa Cruz Mountains to the airport?

Quality Inn & Suites, Santa Cruz Mountains is 24.5 mi (40-min drive) away from the Watsonville, CA (WVI-Watsonville Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites, Santa Cruz Mountains?

As of Aug 9, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites, Santa Cruz Mountains on Sep 9, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites, Santa Cruz Mountains have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites, Santa Cruz Mountains.

How close is Quality Inn & Suites, Santa Cruz Mountains to the beach?

This hotel is 14.2 mi (32-min drive) from Capitola Beach and 11 mi (27-min drive) from Seabright Beach. Don't forget your sunscreen!

Does Quality Inn & Suites, Santa Cruz Mountains offer free breakfast?

Quality Inn & Suites, Santa Cruz Mountains does not offer free breakfast.

Is there a casino at Quality Inn & Suites, Santa Cruz Mountains?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites, Santa Cruz Mountains?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn & Suites, Santa Cruz Mountains?

This hotel offers free self parking.

Does Quality Inn & Suites, Santa Cruz Mountains have a pool?

Quality Inn & Suites, Santa Cruz Mountains features an outdoor pool.

Does Quality Inn & Suites, Santa Cruz Mountains have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites, Santa Cruz Mountains to downtown Ben Lomond?

Quality Inn & Suites, Santa Cruz Mountains is 0.4 mi away from Ben Lomond.

Quality Inn & Suites, Santa Cruz Mountains Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 351 out of 927 reviews
Rating 8 - Good. 328 out of 927 reviews
Rating 6 - Okay. 149 out of 927 reviews
Rating 4 - Poor. 58 out of 927 reviews
Rating 2 - Terrible. 41 out of 927 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Edson

Liked: Staff & service
Parking was easy
Stayed 1 night in May 2026
Verified review

8/10 Good

Ross D

Liked: Cleanliness, amenities
Decent place, a little run down. Close to a fun bar and good food.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Leslie

Very friendly and helpful check-in! Comfortable bed and bedding and beautiful location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
Loved the place. It was located within walking distance of several restaurants the staff was friendly and helpful- would stay there again.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service
Everything was great! Lots of parking, everything around is nearby. Staff was super helpful!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities
Nice clean rooms
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service was great!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a nice little town
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Zoom

Liked: Cleanliness, property conditions & facilities
meh good :)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality
Stayed 5 nights in Apr 2025
Verified review

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Nice and quiet place close to a couple of bars and stores.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Peter

good
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Bernd

Liked: Cleanliness, staff & service
Fulfilled the need. Friendly staff.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Parking lot needs resurfacing and there isn’t a level area near the rooms. Bathroom was tiny, toilet not seated to the floor. Smell of mold permeated the room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very comfortable!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in a small town.

Friendly service at check-in. Room was good and not too cramped for two adults and two kids. Beds were comfortable.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was VERY friendly and the pool/garden were absolutely BEAUTIFUL!!!
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

nora

Liked: Cleanliness, amenities
Clean and good location that I want
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Good quiet hotel.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

John

Liked: Amenities
Perfect for us this trip. Clean and peaceful plus helpful friendly staff.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and AJ at the desk was very pleasant and helpful.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and enjoy

Basic amenities, beautiful setting. Get outside and enjoy the Santa Cruz mountains and relax here in the evening!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty location walkable to restaurants; lovely grounds, quiet despite being near the road.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Shawna

Liked: Cleanliness, staff & service
Perfect little stop for the night for a wedding we were attending near by!
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Patricia

Disliked: Amenities, property conditions & facilities
Mold in the closet . Breakfast can be changed needs more items not hard to do. Management needs to not be in there room so much. The shower drain needs something to keep drain from getting clogged with hair. Or just make sure cleaned after every use.
Stayed 4 nights in Mar 2026

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