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Caribe Hilton

4.5 star property
Beachfront resort near Pan American Pier

Choose dates to view prices

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
10 restaurants, international cuisine
Suite, 1 King Bed, Ocean View (Beach Wing) | Beach/ocean view
Suite, 2 Bedrooms, Bay View (Wave Wing) | 1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

View in a map
1 San Geronimo Street, San Juan, 00901
  • Place, Escambron Beach
    ‪6 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Place, Pan American Pier
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

Garden Wing King Room with Balcony

  • Sleeps 2

Garden Wing Two Double Room with Balcony

  • Sleeps 4

View all photos for Junior Studio Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(11 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Honeymoon Suite, 1 King Bed (Wave Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Honeymoon Suite, 1 King Bed (Wave Wing)

  • 856 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Presidential Room, 2 Bedrooms, Ocean View | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Presidential Room, 2 Bedrooms, Ocean View

  • 2051 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

8.0 out of 10
Very good
(1 review)
  • 1384 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Ocean View (Wave Wing)

  • 1986 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Ocean View

7.4 out of 10
Good
(21 reviews)
  • 376 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Wave Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Wave Wing)

8.6 out of 10
Excellent
(64 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View (Wave Wing)

8.2 out of 10
Very good
(32 reviews)
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Wave Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Wave Wing)

8.0 out of 10
Very good
(33 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Garden View (Wave Wing)

7.6 out of 10
Good
(5 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Garden Wing)

7.8 out of 10
Good
(8 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing) | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View (Garden Wing)

8.6 out of 10
Excellent
(20 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Garden Wing)

8.8 out of 10
Excellent
(14 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Ocean View (Garden Wing)

9.0 out of 10
Wonderful
(23 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Beach Wing Two Double Room with Balcony

  • Sleeps 4

Beach Wing Two Double Room with Balcony and Ocean View

  • Sleeps 4

Wave Wing Honeymoon Suite

  • Sleeps 2

Beach Wing King Room with Balcony

  • Sleeps 3

Wave Wing King Room with Balcony

  • Sleeps 2

Wave Wing Two Double Room with Balcony

  • Sleeps 4

Garden Wing Two Double Room with Balcony and Ocean View

  • Sleeps 4

Garden Wing King Room with Balcony and Ocean View

  • Sleeps 2

Wave Wing Two Double Room with Balcony and Ocean View

  • Sleeps 4

Wave Wing King Room with Balcony and Ocean View

  • Sleeps 2

Beach Wing Corner Suite

  • Sleeps 4

Mobility Accessible Junior Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible Garden Wing Two Double Room with Roll in Shower

  • Sleeps 4

Accessible Beach Wing King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible Beach Wing King Room with Roll in Shower and Ocean View

  • Sleeps 2

Mobility Accessible Beach Wing Two Double Room with Roll in Shower and Ocean View

  • Sleeps 4

Family Room, Multiple Beds, Ocean View

  • Sleeps 8
  • 4 Double Beds

Family Suite, Multiple Beds

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, Multiple Beds, Ocean View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Suite, 1 King Bed, Garden View

  • Sleeps 8
  • 1 King Bed

View all photos for Room, 2 Double Beds (Beach Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Beach Wing)

7.8 out of 10
Good
(12 reviews)
  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Beach Wing)

8.6 out of 10
Excellent
(17 reviews)
  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Ocean View (Beach Wing)

8.2 out of 10
Very good
(62 reviews)
  • 338 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View (Beach Wing)

7.0 out of 10
Good
(34 reviews)
  • 338 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Garden Wing)

7.2 out of 10
Good
(5 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Suite, 1 King Bed, Ocean View (Beach Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Ocean View (Beach Wing)

8.0 out of 10
Very good
(3 reviews)
  • 676 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family High Floor Ocean View-4 Dbl Beds

  • Sleeps 8

Family Connecting Jr Suite-1Kng

  • Sleeps 8

Family Connect High Floor Ocean Vw-1Kg/2Dbl

  • Sleeps 6

Beach Wing King Room with Balcony and Ocean View

  • Sleeps 3

Garden Wing One Bedroom Suite

  • Sleeps 4

Junior Suite

  • Sleeps 4

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About the neighborhood

San Juan

On the beach.At this San Juan Antiguo resort, you'll be within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within half a mile (1 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Escambron Beach - 6 min walk - 0.4 miles
  • Condado Beach - 13 min walk - 0.7 miles
  • Pan American Pier - 14 min walk - 0.8 miles
  • Distrito T-Mobile - 14 min walk - 0.8 miles
  • Puerto Rico Convention Center - 17 min walk - 0.9 miles

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito’s - ‬1 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Caribe Hilton Lobby Bar - ‬4 min walk
  • ‪Fogo De Chao - ‬3 min walk
  • ‪Cafe Caribe - ‬12 min walk

About this property

Caribe Hilton

Beachfront resort near Pan American Pier
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

This San Juan resort is smoke free.

  • 652 guestrooms or units
  • 20 levels
  • 3 buildings
  • 10 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 65003 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 1949
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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4.5 out of 5, Wonderful, 2,144 reviews
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The price is $443
Nov 17 - Nov 18
Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
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Caribe Hilton Hotel
Caribe Hilton San Juan Resort
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Resort Caribe Hilton San Juan
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Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

How close is Caribe Hilton to the airport?

Caribe Hilton is 7.7 mi (14-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Caribe Hilton?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Caribe Hilton on Dec 15, 2025 start from $213.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Caribe Hilton have an airport shuttle?

Airport shuttle services are not available at Caribe Hilton.

How close is Caribe Hilton to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Caribe Hilton offer free breakfast?

Free breakfast isn’t provided at Caribe Hilton, but full breakfast is offered for a fee of USD 34 for adults and USD 18 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Caribe Hilton?

No, there is no casino at this resort, but Sheraton Casino (15-min walk) and Casino Metro (16-min walk) are nearby.

What time is check-in at Caribe Hilton?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Caribe Hilton?

Free parking is not available at this resort. Self parking is available for USD 25 per night, and valet parking for USD 32 per day.

Does Caribe Hilton have a pool?

Caribe Hilton features 3 outdoor pools and a children's pool.

Does Caribe Hilton have a restaurant?

There are 10 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Caribe Hilton have a spa?

Pamper yourself with a day at Zen Spa Océano, where you can enjoy body wraps, facials, and body scrubs.

How close is Caribe Hilton to downtown San Juan?

Caribe Hilton is 2 mi away from San Juan.

Reviews

Caribe Hilton Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1351 out of 2399 reviews
Rating 8 - Good. 525 out of 2399 reviews
Rating 6 - Okay. 296 out of 2399 reviews
Rating 4 - Poor. 126 out of 2399 reviews
Rating 2 - Terrible. 101 out of 2399 reviews

Reviews

10/10 Excellent

DAGNEE B MCKINNEY, Missouri City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! The ocean is so gorgeous!! The property is very up to date!!
Stayed 5 nights in Aug 2025

10/10 Excellent

DAGNEE B MCKINNEY, Missouri City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay! Very safe and beautiful!! I was very relaxed!
Stayed 5 nights in Aug 2025

2/10 Terrible

JOSHUA

Liked: Staff & service
Location was close to airport so that was convenient. Beach area isnt great and bar drinks was overpriced. Would not stay again lots of gidden fees over 54 a day in resort fees plus they charge a delivery fee for room service thats not disclosed.
Stayed 4 nights in Aug 2025

10/10 Excellent

AUREA ERIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach
Stayed 3 nights in Aug 2025

10/10 Excellent

Brett Wayne

Liked: Cleanliness, staff & service, amenities
Very convenient, safe, beach and rec area secure.
Stayed 5 nights in May 2025

10/10 Excellent

Elaine

Stayed 4 nights in Aug 2025

4/10 Poor

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was beautiful, could definitely use some updating. But the room was clean and the view was beautiful. The staff? Terrible. From the check in, the the valet, to the restaurant staff, RUDE. Literally no one wants to work. God forbid you ask anyone for anything. Not to mention charged me $100 for and “early check in fee” how is the room suddenly ready if I pay $100?. I check in with another group who also go their room early and did not get charged a fee. I complained and got my money back with no real explaintion why I got charged the fee to begin with. I definitely will NOT be staying there again.
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 4 nights in Aug 2025

6/10 Okay

Robert

Disliked: Amenities
Beach area was closed and not cleaned due to the algae othe hotels were cleaned and operating the smell from the algae was really bad .parking wasnt the best had to go to the cashier everytime i had to leave .was an inconvenience. Wasnt told about the amenity fee daily didnt make sence .paid for a room normally that fee is included with the room .
Stayed 5 nights in Aug 2025

6/10 Okay

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was closed and couldn't swim in the ocean. Was not told about the beach beeing closed for swimming when we booked our reservation. Other than that everything was nice.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Leroy

Liked: Amenities
Great place good vibes.
Stayed 3 nights in Aug 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Phenomenal service from every employee, facilities could definitely use an upgrade. Big downside to nobody's fault is that the hotel beach was closed because of seaweeds.
Stayed 6 nights in Aug 2025

2/10 Terrible

cassandra

Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Jenifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the room, we had a nice ocean view. The maid came daily which was nice. We liked the free bottles of water from concierge desk. We could walk to the nice beach about a 6 minute walk. Hotel beach was closed due to excessive seaweed. Pools were nice. Hot tubs very small and not hot. Strong drinks. Expensive dining options. Pool needs some maintenance. Cheap uber rides to Old San Juan. Food at pool bar was good.
Stayed 6 nights in Aug 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. We booked the Wave Wing and were placed in the Garden Wing. But Chris at the front desk corrected the issue and we were given an upgraded room the next day at the Wave Wing. However, the fact that they switched our room due to the hotel overbooking should have been explained to us upon check in. Housekeeping was ok but not to Hilton expectations. Overall nice stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with great view 😍 of the ocean . To bad the beach was closed 😪 .
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Stayed 6 nights in Aug 2025

6/10 Okay

Brittany

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I liked the view from my room for the most part beside the dirty roof and loud motors turning on and off that kind of dampen the sound of the coquis and birds unfortunately, also room wasnt cleaned well when we got there, found a really old dirty towel under the sink. Also feel like having carpet in there is poor design flaw as the room smells a bit mildewed and likely because of the carpet which felt a bit moist when I accidentally touched it barefooted.
Stayed 4 nights in Aug 2025

8/10 Good

Erik

Stayed 5 nights in Aug 2025

10/10 Excellent

Ilana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Iaisha Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service, amenities
The beach was closed during our stay. I know that’s out of their control. It was due to algae and seaweed. But the whole place seemed like they were holding it together with duct tape. Our room only got cleaned two days out of five and that was only when we asked for towels after 3 nights. The restaurants were good but even that seemed over priced. Morton’s steakhouse was great but that can be expensive. I just didn’t find the value for the price.
Random cats at the pool! They were friendly.
Old fort structure on the premise. You can’t go out to it though.
A view of the Caribe Hilton from across the bay.
Stayed 5 nights in Aug 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025