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The Herbert Hotel

2.5 star property
Hotel near Moscone Convention Center in San Francisco

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Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Desk, laptop workspace, free cribs/infant beds, rollaway beds
Interior detail
Property entrance
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry

Explore the area

View in a map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(40 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Francisco

Heart of San Francisco.Within a 10-minute walk of this Union Square hotel, you'll find Union Square and San Francisco Museum of Modern Art. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 2 min walk - 0.1 miles
  • Warfield Theatre - 7 min walk - 0.4 miles
  • San Francisco Museum of Modern Art - 8 min walk - 0.5 miles
  • Moscone Convention Center - 10 min walk - 0.5 miles

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪John's Grill - ‬2 min walk
  • ‪Kin Khao - ‬2 min walk

About this property

The Herbert Hotel

Hotel near Moscone Convention Center in San Francisco
As a guest of The Herbert Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this San Francisco hotel.

  • 99 guestrooms or units
  • Self-service laundry
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
The Herbert Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and ceiling fans.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

Frequently asked questions

How close is The Herbert Hotel to the airport?

The Herbert Hotel is 19.4 mi (36-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

Does The Herbert Hotel have an airport shuttle?

Airport shuttle services are not available at The Herbert Hotel.

How close is The Herbert Hotel to the beach?

This hotel is 6.5 mi (36-min drive) from Ocean Beach.

Does The Herbert Hotel offer free breakfast?

The Herbert Hotel does not offer free breakfast.

Is there a casino at The Herbert Hotel?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at The Herbert Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at The Herbert Hotel?

Free parking is not available at this hotel.

Does The Herbert Hotel have a pool?

The Herbert Hotel does not have a pool.

Does The Herbert Hotel have a spa?

There are no spa services available at this hotel.

How close is The Herbert Hotel to downtown San Francisco?

The Herbert Hotel is 1 mi away from San Francisco.

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 96 out of 1001 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jazleen

Stayed 1 night in Feb 2026

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay if you’re visiting SF. The room is perfect if you’re just looking for somewhere to sleep when exploring the city. The location is perfect! I definitely recommend staying here!
Stayed 2 nights in Feb 2026

6/10 Okay

Alyssa

Stayed 2 nights in Feb 2026

4/10 Poor

Wilson

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
not great. but survivable. staff is lacking in manners and the most important thing at a hotel, hospitality. there is no front desk, you have to check in at a sister property a block away (this wasn't disclosed anywhere at any time or in any emails, I only found out bc I called ahead of check in). This was inconvenient as I had multiple heavy bags. The beds had large sink holes in them from heavy use. The fan lights turned on sporadically by themselves. The floors were unlevel/warped. Aside from that the room was fine, and quiet. Wi-fi was good. A positive note, early check-in! I was able to check in at 10am without any extra fee. The staff was the biggest disappointment, just unfriendly and unhelpful. I used to stay in this hotel years ago and it was great, I loved the rooms and the location, being able to look out onto Powell Street from the fire escape. Sadly, I won't be staying here anymore.
Stayed 4 nights in Feb 2026

8/10 Good

Derek

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's a three-star hotel in terms of the place itself, but I'm giving it four because it was what I expected it to be -- for the most part. This is a no-frills hotel. You check in at a sister property one block over, and check-in was easy enough. There is no one at the front desk of The Herbert itself, and you need to pay for cleaning service The room itself is fine, a bed, a desk, small fridge and a chair. What was disappointing is the lack of even a hook to even hang a hand towel on. There's literally nothing in the bathroom to place anything on other than the sink. And our toilet constantly stopped flushing because the water unit wouldn't trigger. I told the front desk at the sister hotel, but nothing was done. We had to take the top of the toilet off and manually press to get the toilet to work -- for a full week. Kinda annoying. Also nowhere to sit in the room other than one desk chair. Beds are fine, but not the comfiest. What this hotel has going for it is it's really close to Union Square and I heard almost no street noise for a week, although we were tucked in a corner unit. This is a fine hotel for a business traveler or someone whose just looking for the location and doesn't plan to spend much time in the room. So I don't want to be overly critical since that's pretty much what I expected. But they could do a few small, easy things to make it a more pleasant stay.
Stayed 7 nights in Feb 2026

4/10 Poor

R

Stayed 3 nights in Jan 2026

10/10 Excellent

Zachary

It's a good clean non-frills hotel for business trips.
Stayed 4 nights in Jan 2026

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and hotel was in a central location. Easy check-in & check out. Room was a little warm, but keeping the window open and the fan on made it comfortable. I would stay again.
Stayed 3 nights in Jan 2026

8/10 Good

Kerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dated but well maintained property with clean, comfortable no-frills rooms. The staff was first-rate, going above and beyond. They offered us a room away from Powell Street so we didn’t hear the cable cars going by, and accommodated all of our needs. Conveniently located equidistantly between Union Square and the Powell Street Muni station, there is an abundance of shopping, dining, and entertainment opportunities close by. We would definitely stay there again.
Stayed 4 nights in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Bed and pillows could use a refresh, but things were clean and decent for the price. Annoying that you have to check in on the next block. And you have to be careful to shut the door tightly or you may get followed in by an unsavory character.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gustavo, Miami

Stayed 3 nights in Jan 2026

8/10 Good

Jason

Quiet, large room. Good value Water pressure in shower was pathetic.
Stayed 3 nights in Jan 2026

6/10 Okay

Theodore

It would be helpful to have a luggage room to store my bag for a few hours after check out.
Stayed 3 nights in Jan 2026

8/10 Good

Samantha

Stayed 2 nights in Jan 2026

8/10 Good

Christian

Business traveler
Disliked: Property conditions & facilities
Na
Stayed 3 nights in Jan 2026

8/10 Good

Travis

Business traveler
Liked: Cleanliness
You get what you pay for. The value was good because this hotel was comparatively cheap but you dont get much. The location was great, just two blocks south of Union Sq. Also two blocks north of BART station. Lots of restaurants nearby and very centrally located. The room was also very clean, and the walls just gotten a new fresh layer of paint, which helped offset some negatives in other areas. It made the unit appear very clean and kinda new-ish. The sheets and pillows were also very new and clean. The bathroom tiles seemed new too. However, the desk, fridge, etc were kinda old. There also was no dresser and the closer wasn't even deep enough to fit clotheshangers so if you need to hang clothes for a business meeting this place could be tricky. The safe was also planted right in the middle of the closet, making the closet almost entirely useless. I was there for a healthcare conference and really had nowhere to hang my suit/shirts because not only was the closet not deep enough such that you couldnt hang shirts (the edge of the clotheshanger hit the wall) but the safe made things even worse. Also, the rooms are connected and there was a door between my neighbors room and mine with nearly a full inch between the bottom of the door and the floor so I could hear everything going on in the next room. So, the value here is good if youre simply looking for a cheap place that is clean and centrally located. But if youre staying for business .......
Stayed 3 nights in Jan 2026

2/10 Terrible

David

Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
very great spot and easy to get to!was only there for one night
Stayed 1 night in Dec 2025

8/10 Good

Nolan, Folsom

Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 2 nights in Dec 2025

10/10 Excellent

JONATHAN

Stayed 1 night in Jan 2026

10/10 Excellent

Anton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

JONATHAN

Stayed 1 night in Jan 2026

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service
Rarely sW the staff as i was on the go, but an excellent lication and room was nice.601. Laundry was great and reasonable as well as nice there were microwaves. Just missing some paper towels or napkins.
Stayed 7 nights in Dec 2025

2/10 Terrible

Robert, Kaaawa

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Only thing good about this Motel is the location. When you first arrive, there is a sign at the door instructing you to turn around and go to another hotel down the street to check in. There you are told that there is no staff on-site at the Herbert, no cleaning and no concierge. I walked back to the hotel and headed to my room. There was no fitted sheet on the bed, the mattress itself was dirty and covered in stains. The floors were uneven and the radiator leaked water out the bottom every time I used it. This Motel deserves 0 stars and potential guests should avoid unless you have a thing for staying in dumps like this one.
Stayed 6 nights in Nov 2025