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Neighbourgood Sutter Mansion

5.0 star property
5-star luxury hotel near Lombard Street

Choose dates to view prices

Photo gallery for Neighbourgood Sutter Mansion

Front of property - evening/night
Front of property - evening/night
Restaurant
Staircase
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Pet friendly
  • Parking available
  • Gym
  • Business services

Explore the area

Map
1409 Sutter St, San Francisco, CA, 94109
  • Lombard Street
    ‪3 min drive‬
  • Oracle Park
    ‪4 min drive‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Bay Suite

Bay Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Bay Suite

10.0 out of 10
Exceptional
(1 review)
  • 641 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Le Vice-Roi

Le Vice-Roi | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Le Vice-Roi

  • 1039 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Gold Den

Gold Den | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Gold Den

8.0 out of 10
Very good
(1 review)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jardin Room

Jardin Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Jardin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Noir Room

Noir Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Noir Room

9.4 out of 10
Exceptional
(3 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Champagne Room

Champagne Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Champagne Room

  • 386 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Le Soliel

Le Soliel | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Le Soliel

  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Juliet Room

Juliet Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Juliet Room

  • 486 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Merveilleux Lavande

Merveilleux Lavande | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Merveilleux Lavande

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Le Vie En Rose

Le Vie En Rose | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Le Vie En Rose

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Corner Suite

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Joie de Vivre

Joie de Vivre | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Joie de Vivre

9.4 out of 10
Exceptional
(6 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Francisco

Heart of San Francisco.Your stay at this Western Addition hotel places you within 3 miles (5 km) of Lombard Street and Oracle Park. Pier 39 and Palace of Fine Arts are also within 3 miles (5 km).

What's nearby

  • Lombard Street - 3 min drive - 1.2 miles
  • Oracle Park - 4 min drive - 2.5 miles
  • Pier 39 - 5 min drive - 1.8 miles
  • Golden Gate Park - 6 min drive - 2.3 miles
  • Alcatraz Island - 25 min drive - 3.8 miles

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Taniku - ‬5 min walk
  • ‪Limoncello - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Kuma Sushi + Sake - ‬5 min walk

About this property

Neighbourgood Sutter Mansion

5-star luxury hotel near Lombard Street
Business amenities include a business center and 3 meeting rooms. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Neighbourgood Sutter Mansion. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1881
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
Neighbourgood Sutter Mansion offers 12 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Hindi, Spanish

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Aug 10 - Aug 11
Total includes taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Parking and transportation

  • Secured self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • 47-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 21 2023 to August 20 2025 (dates subject to change):
  • Swimming pool

Access methods

Host will greet you

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 85 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

How close is Neighbourgood Sutter Mansion to the airport?

Neighbourgood Sutter Mansion is 15.3 mi (20-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at Neighbourgood Sutter Mansion?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Neighbourgood Sutter Mansion on Aug 11, 2025 start from $305.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neighbourgood Sutter Mansion have an airport shuttle?

Airport shuttle services are not available at Neighbourgood Sutter Mansion.

How close is Neighbourgood Sutter Mansion to the beach?

This hotel is 5.3 mi (28-min drive) from Ocean Beach and 4.6 mi (9-min drive) from Baker Beach. Don't forget your sunscreen!

Does Neighbourgood Sutter Mansion offer free breakfast?

Neighbourgood Sutter Mansion does not offer free breakfast.

Is there a casino at Neighbourgood Sutter Mansion?

No, there is no casino at this hotel.

What time is check-in at Neighbourgood Sutter Mansion?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Neighbourgood Sutter Mansion?

Free parking is not available at this hotel. Self parking is available for USD 54 per day.

Does Neighbourgood Sutter Mansion have a pool?

Neighbourgood Sutter Mansion does not have a pool.

Does Neighbourgood Sutter Mansion have a spa?

There are no spa services available at this hotel.

How close is Neighbourgood Sutter Mansion to downtown San Francisco?

Neighbourgood Sutter Mansion is 0.9 mi away from San Francisco.

Neighbourgood Sutter Mansion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 210 reviews
Rating 8 - Good. 17 out of 210 reviews
Rating 6 - Okay. 10 out of 210 reviews
Rating 4 - Poor. 3 out of 210 reviews
Rating 2 - Terrible. 6 out of 210 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at mansion on Sutter about five years ago and it was such an amazing experience that when my husband and I decided to visit San Francisco I booked us to stay there as well. If few things have changed, but the customer service and the beauty of the rooms and the location makes this one of the most Wonderful places to stay in all of San Francisco. The property is so beautiful and the renovations were done so well. The customer service, especially by Amanda and Komal were above and beyond. We will be coming back to San Francisco this year just so we can stay again at this lovely property. The rooms are clean. The beds are comfortable and every room is unique. I highly recommend this property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ethan

Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
This facility claims to be a 5-star hotel, but I'm not sure what the basis is for that claim. It's a strange kind of BandB without a restaurant. The include breakfast is awful - literally stuff from Costco. They have a couple very helpful staff members around but the whole place seems kind of deserted. Location is not far from everything, but not close to anything. Isn't as well staged as the photos suggest. Furniture was nice but getting a bit worn, nice toiletries and towels, no turndown service. You only get housekeeping if you ask for it. We had an issue with our room, and an offer was made to move us. Finally, not sure why but we paid Expedia $200 more than the hotel's receipt shows we paid - guess Expedia is marking this up, not down.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanesssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Windy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the visit
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mansion, extremely comfortable with great staff. Easy access to nearby bars & restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the free slippers and staff responsiveness was fantastic!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Harinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tynesha

Stayed 2 nights in Dec 2024

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ashwini

Stayed 3 nights in Oct 2024

10/10 Excellent

Aviv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet stay in the heart of the city
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky but excellent

Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.
Stayed 1 night in Oct 2024

8/10 Good

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Ronan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024