"The hotel is walking distance from the airport and easy biking distance to downtown, Point Loma and SeaWorld. Much of the hotel is really great, rooms ... " More

By a verified traveler on Mon 16 Jan 2017

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Hotel Description

A relaxing visit to Island Breeze Spa can include Swedish massages and sports massages along with body wraps, facials, and aromatherapy. The restaurant, Harbor's Edge, serves American cuisine and is open for breakfast, lunch, and dinner. Quinn's Ale House is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy access to 3 spa tubs and 3 outdoor tennis courts along with a marina and a 24-hour fitness center. Business amenities include 72 meeting rooms, a conference center, and a 24-hour business center. Plus you'll find free WiFi in public areas, a sauna, and a seasonal outdoor swimming pool. There's also valet parking, along with the convenience of a free airport shuttle.

Attractions within a 10-minute drive of this 4-star Point Loma hotel include San Diego Convention Center and USS Midway Museum.

A family-friendly stay in the heart of San Diego awaits you at Sheraton San Diego Hotel and Marina. You'll be 4.6 km (2.8 mi) from Balboa Park and 3.3 km (2.1 mi) from Maritime Museum of San Diego. Highlights at this hotel include 6 restaurants, 3 outdoor swimming pools, and a full-service spa.

LCD TVs with digital channels are featured in all 1053 rooms, and you can enjoy balconies or patios, coffee/tea makers, and free weekday newspapers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, video-game consoles, safes, and hair dryers are available.

Sheraton San Diego Hotel and Marina ratings based on 138 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Convenient to airport and downtown

Pros: Convenient location, quiet and safe but within easy reach of downtown, airport, Point Loma and SeaWorld.
Cons: Put fridges in the rooms and communicate before arrival whether the room is in the Marina Tower or the Bay Tower.
Location: On Harbor Island, which closes down at night, so the only nighttime restaurants and bars within walking distance are in the two towers of the hotel.
The hotel is walking distance from the airport and easy biking distance to downtown, Point Loma and SeaWorld. Much of the hotel is really great, rooms are large and clean, staff friendly and helpful and there is a shuttle between the hotel and airport. A few minor annoyances - no fridge in the room, there is a sign saying you need to call to have one sent up if you need one. No soda machines on the floors, they want you to use the minibar fridge instead, which you are not allowed to use to store your own goods. Last, there are two separate towers to this hotel and while they are only a five minute walk apart, I had to walk to both to find which one I was staying in. Would have been nice to have them communicate that to me prior to arrival to save me that trouble. Would stay there again and will plan to as I am in San Diego at least once a year or so.

Posted by , from Seattle on Jan 16, 2017

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1 out of 5

Complete Rip Off - Hidden Fees After Check-In

Pros: NA
Cons: Being upfront about the true cost.
Location: NA
I thought I was getting an ok deal when I made the booking, then I find out after arriving that they want to charge an extra $30 a night for parking (when they had plenty of spaces available), plus $12 for internet, plus $25 if you happen to leave anything in the fridge. Then after checking out I get home to see an additional $87 "Resort Fee", even though when checking in they said I totally prepaid via Travelocity. It seems like they're just being greedy, worse than the airlines.

Posted by , from California on Jan 4, 2017

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5 out of 5

Mesmerizing

We stayed for our wedding and I can not tell you how beautiful the view of the marina was on the 11th floor. Guest services at front desk were very welcoming and accommodating. I was a bit sad to leave but would go back in a heart beat!

Posted by , from Oceanside, CA on Oct 10, 2016

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1 out of 5

The worst place that I have stayed

Pros: Very little. The room was not what we reserved, but the nice thing is that someone bought the correct towels. What I high point for a trip.
Cons: Everything I mentioned above. Everyone in a service business needs to be service oriented, their staff was not. General maintenance and cleaning.
Location: Kayaking and Zoo were exceptional!
The experience went south as soon as we entered the Lobby. There were over 50 people in line to register at about 3:30PM. The line dragged. We it was our turn, I gave my name and was told by Joseph at the counter that you had my King room on the first floor available, but we could be moved to a higher floor if we would like. We agreed and were booked into a room on the fourth floor with two double beds, not a King, with a view of the room. The room was pleasant. I went for ice, as there was no refrigerator in the room only to find the machine in my wing, room 410 was not in service and I had to walk to the other end of the hall to find a working machine. I saw an employee outside of the Executive office and mentioned the out of service machine, and asked if it could be fixed. The response was tepid, we will try to get it fixed sometime. I waited in the Lobby later in the day for my wife and went into the restroom on the Lobby floor. Two of the stalls had toilets that were backed up, and no staff to communicate with. The parking is hideous, part of it is actually a dirt lot. The resort fees, parking fees, and other items almost doubles the price you pay for the stay. The lack of concern by the staff was appalling. The exterior grounds on the entrance side of the building show the way the property is cared for. A pipe was leaking just south of the entrance in the parking lot, and had been for some very long time. The exterior walls and walkways were filthy.

Posted by , from Long Beach on Sep 7, 2016

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3 out of 5

Could have been better

First off parking or confirmation email said self parking was $19 per night at the desk they informed us it was $32 per night, I showed them the confirmation the agent checking us in wold not do anything about it. Also the first 6 rows were saved for valet parking the spots that were available were out in a dirt lot, made me mad because I just had my car washed when we got into town. After carrying our luggage with our 2 year old we waited almost 30 minutes in the check in line when another hotel guest who had not been waiting in line came up cut the line & wanted to talk about his room them when we finally got to the desk which was another 15 to 20 minutes later (45 to 50 minutes total)we were checked in to a room that did not match our reservation, I pointed this out & let them I felt we were being down graded but they said they were near capacity and nothing more could be done Our room key didn't work when we wanted to leave the parking lot, we were charged extra for leaving the parking lot and coming back, I made mention of this to the agent at the desk again nothing was done to resolve this Like I said it could have been better

Posted by on Aug 31, 2016

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3 out of 5

Despite recent reviews -gave it a try

Didn't get adjoining rooms as requested, facilties are starting to show there age, parking very expensive and had a $5 candy bar from in room bar. Yikes. Complimentary yoga class was great and gym was pretty nice. Staff does the best with what they have. Didn't eat there.good location near airport and sea world. Wouldn't pay their regular price but for half off cyber deal was satisfied!

Posted by on Aug 21, 2016

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1 out of 5

Ok

The only thing that made this stay nice is their house cleaning staff but there was a hidden charge of 200 dollars a night extra that we didn't know about my room I paid for ahead of time in full but still left owing 244 dollars unexpected terrible will never use Travelocity again

Posted by on Jul 21, 2016

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4 out of 5

Marina location San Diego

Pros: Location, location, location......
Cons: Price
Very expensive. Add on charges jack up the cost: daily resort charge to access internet in room and daily parking charge of $29.00 in open lot.

Posted by , from Los Angeles on Apr 25, 2016

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5 out of 5

Nice hotel clean close to sights and airport great

Was wonderful this was our second time there. Had a bad experience at another hotel this trip and check out and call the Sheraton Hitel and Marina and they got us in and we enjoyed the rest of our stay

Posted by , from chicago, il on Apr 12, 2016

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3 out of 5

Not what I expected

I booked a king bed with a view through the Travelocity and when I arrived at the room it was a double bed (studio style) bed with the pool view not on the tower and when I complained the next morning I have been told that this is what was assigned to me and that booking through Travelocity doesn't typically allow you to choose the room

Posted by on Nov 28, 2015

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About the Sheraton San Diego Hotel and Marina

Location 1380 Harbor Island Dr, San Diego, CA 92101

Renovations + Closures

The following facilities are closed on New Year's Eve (31 December):

  • Bar/lounge
  • Dining venue
  • Meeting facilities

Property Features

Sheraton San Diego Hotel and Marina offers its guests a full-service spa, a marina, 3 outdoor swimming pools, and 3 spa tubs. There are 6 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. There are 72 meeting rooms available. A seasonal outdoor pool, a 24-hour fitness center, and a sauna are also featured at the family-friendly Sheraton San Diego Hotel and Marina. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star San Diego hotel.

  • 1053 guestrooms or units
  • 12 levels
  • 2 buildings
  • 6 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 72 conference rooms
  • Built in 1972
  • Bar by the pool
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Arcade/game room
  • Refrigerator (on request)

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: San Diego Santa Fe Depot Station (3.8 km / 2.4 mi)
  • Parking: Valet parking and self parking available for a surcharge
  • Property shuttles: Free airport shuttle
  • Airport: San Diego, CA (SAN-San Diego Intl.) (0.7 km / 0.4 mi)

Room Amenities

Sheraton San Diego Hotel and Marina offers 1053 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Harbor's Edge - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Harbor and Vine - Overlooking the ocean and pool, this restaurant serves dinner only. Guests can enjoy drinks at the bar.

Shoreline - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Quinn's Ale House - This sports bar serves lunch, dinner, and light fare.

24-hour room service is available.

Bay Tower Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

The Sheraton San Diego Hotel and Marina offers 3 swimming pools, spa tubs, a children's pool, basketball on site, bicycle rentals, plenty of outdoor seating areas, and a marina with 2 private boat slips available for private charters. Guests have complimentary use of the fitness center on the ground level of the east tower; spa services are available for a fee.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Ecotours on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Kayaking on site
  • Motor boating on site
  • Windsurfing nearby
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

The trained attendants at the Island Breeze Spa offer a full line of pampering body treatments and facial-cleansing treatments utilizing the luxurious line of products by IMAGE Skincare. Treatments delivered in a relaxing setting customized for men and women (surcharges).

  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

The resort fee includes:

  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

  • Resort fee: USD 22.00 per accommodation, per night

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

  • Breakfast fee: USD 25.95 per person (approximately)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 35 per accommodation, per day
  • Rollaway beds are available for an additional fee

Hotel Names

  • Hotel Sheraton San Diego
  • San Diego Hotel Sheraton
  • San Diego Sheraton
  • San Diego Sheraton Hotel
  • Sheraton Hotel San Diego
  • Sheraton San Diego
  • San Diego Sheraton Hotel Marina
  • Sheraton San Diego Hotel Marina
  • The Sheraton San Diego Hotel And Marina
  • Sheraton San Diego Hotel

You should know

  • Sheraton San Diego Hotel and Marina offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.