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Mandarin Oriental Ritz, Madrid

5.0 star property
5-star luxury hotel near Gran Via

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Photo gallery for Mandarin Oriental Ritz, Madrid

Outdoor dining
Creator video
Property entrance
Suite (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Facials, 1 treatment room, manicures and pedicures, massages

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Plaza de la Lealtad 5, Madrid, Madrid, 28014
  • Place, Thyssen-Bornemisza National Museum
    ‪3 min walk‬
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Superior Room

Free toiletries, hair dryer, bathrobes, slippers

Superior Room

9.2 out of 10
Wonderful
(12 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

10.0 out of 10
Exceptional
(9 reviews)
  • 402 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin, Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Mandarin, Room

  • 518 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Junior)

Premier Suite (Junior) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premier Suite (Junior)

10.0 out of 10
Exceptional
(1 review)
  • 454 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palm Court)

Suite (Palm Court) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Palm Court)

  • 563 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Suite (Park)

  • 730 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Prado)

10.0 out of 10
Exceptional
(1 review)
  • 730 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Turret)

Suite (Turret) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Turret)

  • 837 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ritz)

Suite (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Ritz)

  • 710 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Mandarin, Suite

  • 786 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Presidential Suite

  • 1238 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Free toiletries, hair dryer, bathrobes, slippers

Superior Room

  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

  • 402 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin, Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Mandarin, Room

  • 518 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Madrid

Jerónimos stay.Within a 10-minute walk of this Jerónimos hotel, you'll find Prado Museum and Gran Via. Also, Puerta del Sol is within half a mile (1 km) and Plaza Mayor is within 2 miles (3 km).

What's nearby

  • Thyssen-Bornemisza National Museum - 3 min walk - 0.2 miles
  • Prado Museum - 3 min walk - 0.2 miles
  • Plaza de Cibeles - 5 min walk - 0.3 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Puerta del Sol - 11 min walk - 0.6 miles

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Prado - ‬5 min walk
  • ‪Cafetería Restaurante Prado - ‬4 min walk
  • ‪Ritz Garden - ‬1 min walk
  • ‪Faborit - ‬4 min walk

About this property

Mandarin Oriental Ritz, Madrid

5-star luxury hotel near Gran Via
Mandarin Oriental Ritz, Madrid offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and limo/town car service. A steam room, spa services, and a terrace are also featured at the luxury Mandarin Oriental Ritz, Madrid. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Self parking and valet parking are free. A complete renovation of Mandarin Oriental Ritz, Madrid was completed in December 2020.

Smoking is allowed in designated areas at this 5-star Madrid hotel.

  • 153 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 1910
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Mandarin Oriental Ritz, Madrid offers 153 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. This Madrid hotel provides complimentary wired Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and manicures and pedicures.

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Property entrance
Four Seasons Hotel Madrid
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.9 out of 5, Exceptional, 303 reviews
$1,118 nightly
The price is $1,229
Jan 8 - Jan 9, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 55 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • iPod dock

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 110 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 132.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 55 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 132.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

How close is Mandarin Oriental Ritz, Madrid to the airport?

Mandarin Oriental Ritz, Madrid is 10.5 mi (17-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on Jan 21, 2026 start from $1,244.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mandarin Oriental Ritz, Madrid have an airport shuttle?

Mandarin Oriental Ritz, Madrid offers an airport shuttle 24 hours a day, for a charge of EUR 180 per vehicle, one-way.

Does Mandarin Oriental Ritz, Madrid offer free breakfast?

Free breakfast isn’t provided at Mandarin Oriental Ritz, Madrid, but full breakfast is offered for a fee of EUR 55 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Mandarin Oriental Ritz, Madrid?

No, there is no casino at this hotel, but Casino Gran Via (13-min walk) is nearby.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mandarin Oriental Ritz, Madrid?

This hotel offers free self parking and valet parking.

Does Mandarin Oriental Ritz, Madrid have a pool?

Mandarin Oriental Ritz, Madrid features an indoor pool.

Does Mandarin Oriental Ritz, Madrid have a restaurant?

Yes, there is a restaurant on site.

Does Mandarin Oriental Ritz, Madrid have a spa?

This hotel has a spa, which features mani/pedis, facials, and massages.

How close is Mandarin Oriental Ritz, Madrid to downtown Madrid?

Mandarin Oriental Ritz, Madrid is 0.6 mi away from Madrid.

Mandarin Oriental Ritz, Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 121 out of 132 reviews
Rating 8 - Good. 6 out of 132 reviews
Rating 6 - Okay. 2 out of 132 reviews
Rating 4 - Poor. 2 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Jurgen

Stayed 1 night in Sep 2025

10/10 Excellent

Macela

Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Class
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Stayed 5 nights in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ricardo, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a magical place, from the staff to the food. Can’t wait to go back.
Stayed 2 nights in May 2025

6/10 Okay

yaron

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tareq

Stayed 4 nights in Apr 2025

10/10 Excellent

Ariane, Seattle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the words of Shakira, this is perfecto

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Ronan

Stayed 6 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 4 nights in Dec 2024

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.Must experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Stayed 2 nights in Jan 2025

10/10 Excellent

JAIME LUIS, LAREDO

Stayed 3 nights in Nov 2024

10/10 Excellent

ERNESTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Soukaina

Stayed 6 nights in Nov 2024

10/10 Excellent

Stephanie, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and outdoor space lovely
Stayed 5 nights in Sep 2024

4/10 Poor

Leith

Poor hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

LOLITA, GLENDALE

Stayed 2 nights in May 2024