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"We loved everything about this hotel, the area was awesome. We walked to the Riverwalk and the Alamo within minutes. The hotel is very old but beautif ... " More

By a verified traveler on Tue 07 Jan 2020

Hotel Description

Hotel near Henry B. Gonzalez Convention Center in San Antonio

Downtown San Antonio stay

Within a 15-minute walk of this Downtown San Antonio hotel, you'll find Henry B. Gonzalez Convention Center and Alamo. Tower of the Americas and River Walk are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling for business? Take advantage of the business center, express check-out, and conference space. There's a fitness center on site, and a 24-hour front desk and dry cleaning are also provided.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 64 guestrooms also offer free WiFi and pillowtop beds. Other amenities include sofa beds, refrigerators, and flat-screen TVs with cable channels.

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$62* Per night/room Oct 28 - Oct 29

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Best Western Plus Sunset Suites-Riverwalk ratings based on 32 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Sunset Suites-Riverwalk

Everyone (21) Couples (4) Family (6)
5 out of 5

Posted by on Sep 13, 2020

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Comment from Hotel Management

Sep 17, 2020 by Alyson

Thank you for the 5 out of 5 rating. Come back and see us again until then take care and be safe.

5 out of 5

Posted by on Sep 4, 2020

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Comment from Hotel Management

Sep 4, 2020 by Alyson

Thank you for rating us on behalf of everyone here at Best Western Sunset Suites. Come back and see us again until then take care and be safe.

5 out of 5
We loved everything about this hotel, the area was awesome. We walked to the Riverwalk and the Alamo within minutes. The hotel is very old but beautifully restored and maintained. We loved that it had a historical significance to it. Our room was beautiful. Would definitely stay there again.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Alyson

Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverwalk. We take great pride in servicing our guest with the best possible stay and are happy to see that we achieved that with your stay. Thank you again for your feedback and your stay come back and see us again.

5 out of 5
It is in close proximity to Riverwalk. Easy check in. Parking extra fee.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 15, 2019 by Alyson

Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverwalk. Happy Holidays from our Best Western Family to ours.

5 out of 5
The location was wonderful everything was within walking distance

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by Alyson

Dear Guest, Thank you for would lovely feedback we take great pride in servicing our guest with the best possible stay and are happy to read we achieved that with your stay with us here at Best Western Plus Sunset Suites Riverwalk. Come back and see us again and Happy holidays

4 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 1, 2019 by Alyson

Dear Guest,, Thank you for your wonderful feedback we take great pride in servicing our guest with the best possible stay and are glad we did it with your stay with us at Best Western Plus Sunset Suites Riverwalk.

5 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Alyson

Thank you for your feedback and your stay with us at Best Western Plus Sunset Suites Riverwalk.

2 out of 5
Nothing old place sleeper sofa mattress was so bad condition

Posted by on Jul 8, 2019

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Comment from Hotel Management

Aug 11, 2019 by Megan

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4 out of 5
Location was good for where I was going (Convention Center).

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by Megan

Thank you for your feedback.

1 out of 5
They had no parking close to hotel and they charged me more that the rate given by travelocity. No pool rooms very small

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 11, 2019 by Megan

Thank you for your feedback.

About the Best Western Plus Sunset Suites-Riverwalk

Location 1103 E Commerce Street, San Antonio, TX 78205

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Sunset Suites-Riverwalk. Parking is available for a fee. This San Antonio hotel is smoke free.

  • 64 guestrooms or units
  • 4 levels
  • Built in 1896
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: San Antonio Intl. Airport (SAT) (14.3 km / 8.9 mi)
  • Train station: San Antonio Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Sunset Suites-Riverwalk offers 64 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hair dryers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 14.95 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Riverwalk
  • Best Western Plus Sunset Suites-Riverwalk
  • Best Western Plus Sunset Suites-Riverwalk Hotel
  • Best Western Plus Sunset Suites-Riverwalk Hotel San Antonio
  • Best Western Plus Sunset Suites-Riverwalk San Antonio
  • Best Western Sunset
  • Sunset Best Western
  • Best Western Sunset Suites - Riverwalk Hotel San Antonio
  • Best Western San Antonio
  • San Antonio Best Western
  • Best Western Plus Sunset Hotel
  • Best Western Plus Sunset
  • Best Western Plus Sunset Suites Riverwalk
  • Plus Sunset Suites Riverwalk
  • Best Western Plus Sunset Suites-Riverwalk Hotel
  • Best Western Plus Sunset Suites-Riverwalk San Antonio
  • Best Western Plus Sunset Suites-Riverwalk Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.