Tru by Hilton San Antonio Lackland Sea World

2.5 star property
Hotel perfectly located for exploring Far West Side

Choose dates to view prices

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi
Free daily full breakfast
Lobby
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View in a map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪3 min drive‬
  • Place, Ingram Park Mall
    ‪4 min drive‬
  • Place, Joint Base San Antonio
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(100 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Antonio

Far West Side stay.Your stay at this Far West Side hotel places you within 3 miles (5 km) of Hill Country Golf Club and Baptist Emergency Hospital - Westover Hills. Westover Hills Lung Center and Joint Base San Antonio are also within 6 miles (10 km).

What's nearby

  • Baptist Emergency Hospital - Westover Hills - 3 min drive - 3.8 miles
  • Westover Hills Lung Center - 4 min drive - 4.0 miles
  • Ingram Park Mall - 4 min drive - 4.5 miles
  • Joint Base San Antonio - 4 min drive - 4.5 miles
  • Lackland Air Force Base - 5 min drive - 4.7 miles

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Burger Boy - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk
  • ‪Whataburger - ‬15 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel perfectly located for exploring Far West Side
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. For a fee, parking is available.

This San Antonio hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 5 levels
  • Built in 2019
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5.41 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 49 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.41 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Frequently asked questions

How close is Tru by Hilton San Antonio Lackland Sea World to the airport?

Tru by Hilton San Antonio Lackland Sea World is 16.7 mi (25-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton San Antonio Lackland Sea World?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton San Antonio Lackland Sea World on Dec 7, 2025 start from $75.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton San Antonio Lackland Sea World have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton San Antonio Lackland Sea World.

Does Tru by Hilton San Antonio Lackland Sea World offer free breakfast?

Tru by Hilton San Antonio Lackland Sea World offers free full breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a casino at Tru by Hilton San Antonio Lackland Sea World?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton San Antonio Lackland Sea World?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Tru by Hilton San Antonio Lackland Sea World?

Free parking is not available at this hotel. Self parking is available for USD 5.41 per day.

Does Tru by Hilton San Antonio Lackland Sea World have a pool?

Tru by Hilton San Antonio Lackland Sea World features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Tru by Hilton San Antonio Lackland Sea World have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton San Antonio Lackland Sea World to downtown San Antonio?

Tru by Hilton San Antonio Lackland Sea World is 10.1 mi away from San Antonio.

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 695 out of 1108 reviews
Rating 8 - Good. 219 out of 1108 reviews
Rating 6 - Okay. 84 out of 1108 reviews
Rating 4 - Poor. 51 out of 1108 reviews
Rating 2 - Terrible. 59 out of 1108 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Skye

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

The staff and check in was great, very professional and welcoming! The bed and room were also great! The walls seemed a little thin, we felt like we could hear everything going on and we could hear the people above us walking around.
Stayed 1 night in Aug 2025

6/10 Okay

Valerie

Liked: Cleanliness
The room had 2 queen beds but was quite small. Housekeeping only comes every 2 days for towels and trash unless you request otherwise. The lady at the front desk in the mornings was not very friendly and seems annoyed as if she was being bothered. The pool is constantly out of towels and the hot breakfast was cold, even when they brought more from the back it was not warm. Front desk also called our room around midnight saying we were getting noise complaints of loud music and slamming doors when we were laying in bed watching a movie on low volume that I could barely hear it.
Stayed 3 nights in Aug 2025

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Fridge doesn’t work, bad breakfast. Very bad service
Stayed 3 nights in Jul 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Antiyonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was amazing and so close to seaworld which was great for packing the kids up to get there and back without an extra traffic hassle !
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was available even at 3:30 AM when we arrived! Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Veronica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Adan

Stayed 3 nights in Jul 2025

10/10 Excellent

Azzel Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna, Groves

Liked: Amenities
Clean and good breakfast comfy beds
Stayed 1 night in Jul 2025

10/10 Excellent

Nadia, Hampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Rosa’s salsa for breakfast was soooo good. Hotel is very quiet, clean, several amenities, and the bed slept great!
Stayed 3 nights in Jul 2025

10/10 Excellent

LAURA

Stayed 1 night in Jul 2025

2/10 Terrible

Ilse Ariel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Smal but quiet breakfast was super packed only issue but aside everything else was amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Mindy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and loved breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Jun 2025

4/10 Poor

Vanessa, Mira loma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Cecile

Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Stayed 2 nights in Jul 2025

6/10 Okay

Jacquelia

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast was nice to have
Stayed 2 nights in Jul 2025

2/10 Terrible

Diamond

Stayed 1 night in Jun 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confusion?

We had 2 rooms. Arrived after 3pm which was stated check in time. We were tired and hot after being at SeaWorld all day. Got through the weird check in process. I had arranged to pay at hotel and it was drafted after stay and had to pay for deposit and parking there, very confusing. Once to our room housekeeping cart was outside our door one room ready one was not. So we all waited in one room for 45 min for the other one. We asked front desk and they were confused as well but did nothing. This hotel is pretty new and looks clean but customer service is off and free breakfast options were just okay. Waffle bar had no syrup and server said there wasn’t any. Probably would pass this one up next time.
Stayed 1 night in Jun 2025