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Best Western Plus Palo Alto Inn & Suites

2.5 star property
Hotel perfectly located for exploring South San Antonio

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Indoor pool
Pillowtop beds, desk, laptop workspace, iron/ironing board
Fitness facility
Free toiletries, hair dryer, towels, soap

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12507 SW Loop 410, San Antonio, TX, 78224
  • Place, Baptist University of the Americas
    ‪6 min drive‬
  • Place, Traders Village
    ‪6 min drive‬
  • Place, San Antonio River
    ‪7 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪28 min drive‬

Room options

King Suite

  • Sleeps 2
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room With Mobility Accessible Roll-in Shower-Non-Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for King Room With Mobility Accessible Bathtub-Non-Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

San Antonio

South San Antonio stay.A stay at this South San Antonio hotel places you within 3 miles (5 km) of Baptist University of the Americas and 6 miles (10 km) of Lackland Air Force Base. Baptist Emergency Hospital - Zarzamora and Medina River are also within 6 miles (10 km).

What's nearby

  • Baptist University of the Americas - 6 min drive - 2.2 miles
  • Traders Village - 6 min drive - 7.0 miles
  • San Antonio River - 7 min drive - 7.5 miles
  • Mission Espada - 7 min drive - 7.5 miles
  • Lackland Air Force Base - 11 min drive - 10.5 miles

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Mcdonalds - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taqueria Mexico - ‬5 min drive
  • ‪Circle K - ‬1 min walk

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel perfectly located for exploring South San Antonio
Best Western Plus Palo Alto Inn & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Palo Alto Inn & Suites. Free self parking is available.

This San Antonio hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Plus Palo Alto Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

How close is Best Western Plus Palo Alto Inn & Suites to the airport?

Best Western Plus Palo Alto Inn & Suites is 17.4 mi (22-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on Jun 21, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Palo Alto Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Palo Alto Inn & Suites.

Does Best Western Plus Palo Alto Inn & Suites offer free breakfast?

Yes, Best Western Plus Palo Alto Inn & Suites offers free breakfast.

Is there a casino at Best Western Plus Palo Alto Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Palo Alto Inn & Suites?

This hotel offers free self parking.

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Best Western Plus Palo Alto Inn & Suites features an indoor pool.

Does Best Western Plus Palo Alto Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Palo Alto Inn & Suites to downtown San Antonio?

Best Western Plus Palo Alto Inn & Suites is 8.2 mi away from San Antonio.

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, convenient to restaurants.
Stayed 1 night in Feb 2026
Verified

8/10 Good

JUDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, the breakfast super good. The gym and the hot tub wasn’t working. The fire alarm sounded very loud 2 times later night.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

MARIBEL

Liked: Cleanliness, staff & service, amenities
Room was very spacious and clean. Overall a great stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Staff was very welcoming
Stayed 1 night in Feb 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, staff was polite and friendly, great food, pool was freezing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

IMELDA

Liked: Cleanliness, staff & service, amenities
Room weas clean and comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Staff was very nice. Elevator did not work during the stay though. No phones in the rooms and no smart tv. Other than that they had a nice breakfast. Beds were comfortable. Nice area. Had a wonderful stay in San Antonio
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, polite staff and plentiful breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Zeylord

Liked: Cleanliness, staff & service, amenities
Good breakfast, friendly staff, clean rooms and hallways. The TV in my room was kind of funky as it emitted only shades of red light.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, and spacious room. Shower head not so great. Back parking lot has a shady area where I assume homeless hang out though nothing happened to our cars.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrything was fantastic
Stayed 1 night in Jan 2026
Verified

8/10 Good

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds was so comfortable I will stay here again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Love it very nice people working there
Stayed 1 night in May 2024
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities
Clean room and had a ceiling fan.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay room was clean and ready. Beds were comfortable and we enjoyed it.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

michael

Liked: Property conditions & facilities
Disliked: Amenities
Elevator keep not working the hot tub didnt work all weekned. Couldnt even get into enjoy the pool with family.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in 2 Queen bedroom with sofa bed. Easy check-in $50 deposit. Clean spacious room. Big TV. No coffee maker in room but plenty of coffee downstairs tasty and strong with flavor liquid creamer options. Great breakfast variety eggs etc. Would recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place I wish they put back the beans lol
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Rooms smelled and was very clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and our room were very clean and comfy, except for a couple of pieces of someone else's hair on our bathroom floor and noise from a nearby highway while we slept. The staff was friendly and accommodating; however, I noticed a guest received a welcome bag, but we didn't. Oh well, maybe they were special club members. I didn't have the hotel's breakfast, but my family members did and enjoyed it. The coffee which was served all day was good, and the lady who prepared the coffee and breakfast was very kind and friendly. The location was quite a ways out if your traveling from the north, but somewhat convenient to the Riverwalk. Overall the stay was good for the price.
Stayed 1 night in Mar 2026

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