Best Western Plus Palo Alto Inn & Suites

2.5 star property
Hotel perfectly located for exploring South San Antonio

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Indoor pool
Pillowtop beds, desk, laptop workspace, iron/ironing board
Free full breakfast
Free toiletries, hair dryer, towels, soap

Reviews

8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • Breakfast included
    Breakfast includedBreakfast included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
12507 SW Loop 410, San Antonio, TX, 78224
  • Popular LocationLackland Air Force Base11 min drive
  • Popular LocationRiver Walk13 min drive
  • Popular LocationLackland Air Force Base Visitor Center13 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)22 min drive

Similar properties

About the neighborhood

San Antonio

South San Antonio stay.A stay at this South San Antonio hotel places you within 3 miles (5 km) of Baptist University of the Americas and 6 miles (10 km) of Lackland Air Force Base. Baptist Emergency Hospital - Zarzamora and Medina River are also within 6 miles (10 km).

What's nearby

  • Lackland Air Force Base - 11 min drive
  • River Walk - 13 min drive
  • Alamodome - 13 min drive
  • Alamo - 13 min drive
  • Lackland Air Force Base Visitor Center - 13 min drive

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Mama Margie's Mexican Restaurant - ‬5 min drive
  • ‪Chick-Fil-A - ‬6 min drive
  • ‪Chicas Bakery Y Mas Ll - ‬4 min drive
  • ‪Taqueria Mexico - ‬5 min drive
  • ‪Bill Miller Bar-B-Q - ‬6 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel perfectly located for exploring South San Antonio
Best Western Plus Palo Alto Inn & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Palo Alto Inn & Suites. Free self parking is available.

This San Antonio hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Plus Palo Alto Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

How close is Best Western Plus Palo Alto Inn & Suites to the airport?

Best Western Plus Palo Alto Inn & Suites is 17.4 mi (22-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on Jul 30, 2024 start from $129.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Palo Alto Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Palo Alto Inn & Suites.

Does Best Western Plus Palo Alto Inn & Suites offer free breakfast?

Yes, Best Western Plus Palo Alto Inn & Suites offers free breakfast.

Is there a casino at Best Western Plus Palo Alto Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Palo Alto Inn & Suites?

This hotel offers free self parking.

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Best Western Plus Palo Alto Inn & Suites features an indoor pool.

Does Best Western Plus Palo Alto Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Palo Alto Inn & Suites to downtown San Antonio?

Best Western Plus Palo Alto Inn & Suites is 8.2 mi away from San Antonio.

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 502 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

LILLIANA, San Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Stayed 1 night in Apr 2024

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Doreen

Stayed 1 night in Mar 2024

10/10 Excellent

FERNANDO

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, clean.
Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The overall appearance of the hotel needs an update. I noticed dirty vents and our room had a dent in our door. One lamp over the single couch seat had no bulb. A small cockroach paid us a visit while in the restroom. It didn’t smell like someone recently had cleaned it upon arrival.
Stayed 2 nights in Apr 2024

8/10 Good

Alberto

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Clean and comfortable. No close by dining without driving.
Stayed 2 nights in Apr 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aldo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the property doesn’t look so safe
Stayed 1 night in Mar 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ROSA

Stayed 1 night in Mar 2024

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Clean, friendly service, quiet room
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Cathy

Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

2/10 Terrible

Phyllis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't believe the stars!
Went there for my son BMT graduation pulled up and it was trash pile up outside the dumpster! Went in side and it smelled like feet! I cancelled my reservations! They didn't charge me..it was spring break as well! We had to pay more because i didn't have reservations
Stayed 3 nights in Mar 2024

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Rachel

Traveled with family and small children
Liked: Cleanliness
Shower wasn't hot at all in room 322 staff was good breakfast was awesome.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Amenities
Great customer service , place was clean and kids had fun in the pool!!
Stayed 3 nights in Mar 2024

4/10 Poor

desmond

Disliked: Amenities, property conditions & facilities
Old and rundown
Stayed 2 nights in Mar 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

meagan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay great staff
Easy fast check in. Bed was okay not amazing. Fridge and microwave in room was nice. Hotel smelled and looked clean. Breakfast was typical and plenty of options. Indoor pool was small but kids enjoyed it. Gas station and fast food next door was super convenient. Parking ample and felt secure. Staff was great very friendly and everyone smiled and chatted. We would book this hotel again.
Stayed 1 night in Mar 2024