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4.4 out of 5

"The hotel was average however the staff was excellent. The concierge was very helpful as was the desk staff. The breakfast was great. The hotel is ... " More

By a verified traveler on Mon 11 Jun 2018

Hotel Description

4-star hotel near Santa Prassede

City center stay

Within a 10-minute walk of this Esquilino hotel, you'll find Santa Prassede and Basilica di Santa Maria Maggiore. Basilica di San Giovanni in Laterano and Golden House of Nero (Domus Aurea) are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and airport shuttle. Enjoy the free buffet breakfast each morning.

Free WiFi, LCD TVs

In addition to LCD TVs with satellite channels, the 75 guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and coffee/tea makers.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$108 per night

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Napoleon Hotel ratings based on 30 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Napoleon Hotel

Everyone (14) Couples (1)
2 out of 5
The staffs are nice, do not speak English well other then front desk. This is tourist part of city, show have staffs that can assist guest that understand English, it is not easy to communicate doing breakfast, when ask for expresso or more foods. Lack of communication, the room wasn’t as well kept, again the staffs don’t understand much at all. It’s nice but could be better.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 15, 2019 by roberto cioce, hotelier

Dear Guest, I am sorry for the difficulties of communication you encountered about communication at the breakfast. I do not know exactly dates and duration of your stay, on the lst weeks we have someone of the breakfast staff was in vacation, and some of the persons workng at the breakfast to replace them does not speak English fluently. But that was a particular circumstance, for a limited time and dates. However, every day there is some who speaks English even at the breakfast and if you had expressed your riqurement, I am sure they could satisfy you. As you can see, checking other reviews, yours has been a situation really unusual. Regarding the room, we work continuosly with the best attention to keep our rooms in the best condtions, both for cleaness and for mantainace. If you had informed our Concierge, we could fix easily solve the problem. We will pay even more attention to avoid similar situations in the future. Thanks for your comment, kind regards

5 out of 5

Posted by on May 13, 2019

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5 out of 5

Posted by on Mar 30, 2019

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3 out of 5

Average hotel / Great Service

Pros: Breakfast. Staff.
Location: Near the subway.
The hotel was average however the staff was excellent. The concierge was very helpful as was the desk staff. The breakfast was great. The hotel is older and the area is somewhat questionable but we come from a rural area. Nice terrace on the top floor. The a/c was so so.

Posted by on Jun 11, 2018

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Comment from Hotel Management

Jun 21, 2018 by roberto cioce, hotelier

Dear Guest, Thank you for your appreciation regarding our staff and our breakfast. Regarding your comment about the hotel itself, I wish to underline that the hotel is in good conditions, and I wonder if you asked our staff about the A/C. Probably it was a minor malfunction, easy solvable. Regarding the area, just yesterday I walked across the center of Rome, and I found that the area around the hotel, for many aspects, is better than many others. In many areas there are too many souvenirs, ice-cream, fast-food open, no any shop for resident, no any handcraft laboratory. Esquilino, that is the name of the ancient district where the Hotel Napoleon is located, still keep its indentity, with good quality of restaurants, shops, and habitants. The evidences? getting back to Piazza Vittorio Emanuele, approximately at 6:00 p.m., I saw people who carried the dog for a walk ( residents!) , walking along via dello Statuto, two of the most famous patisseries of Rome, (Regoli and Amore), Roscioli, in via Buonarroti, the best bakery of Rome .... and what about restaurants? difficult naming all of them, all offering the best cookery with honest prices, no traps for tourist! That is Rome, maybe with many defects, but still alive and authentic. I would be happy to have a chance of showing better what I have described above, if you would jìkindly give us another chance. with muy kindest regards

5 out of 5

Nice hotel

Pros: Location - quality of service and amenities. TVs in every room, a beautiful lounge area, great breakfasts.
Cons: Some rooms had showers that splashed all over the bathroom - must be an Italian thing because I've seen it many times in other hotels as well.
Location: Close to the subway - Termini Station is one stop away and from there you can catch subways on the A & B lines or trains and buses to wherever.
Friendly staff. Close (30 feet) from subway stop. Owner had a wine and cheese-tasting event free of charge twice in the week we were there.

Posted by on Apr 22, 2018

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Comment from Hotel Management

Apr 24, 2018 by roberto cioce, hotelier

Dear Guest, Thank you for your nice review. Regarding the shower, I do not have any report of malfunction of any shower, but maybe there is an explication. In Italy, but also in other European countries, hotels have an high numer of bathrooms with bathtub. Because preferences of many Guests , like you, nowadays are for shower, many hotels have installed glass on the bathtub to make possible to use bathtub like a shower. If you had requested a room with shower, we had been happy to satisfy you.We look forward to your next stay, of course, in a room with shower, With my kindest regards

5 out of 5

Pantaleón

Excellent hotel the staff very good and very helpful, the location was good, the room was very good, and general very good I will be back again

Posted by , from ny on Apr 10, 2018

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Comment from Hotel Management

Apr 12, 2018 by roberto cioce, hotelier

Thank you for your great review and full appreciation regarding your stay. We wait for your return, kind regards

5 out of 5

Rome

Very friendly and helpful staff. Nice accommodations and breakfast.

Posted by , from Nebraska on Mar 3, 2018

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Comment from Hotel Management

Mar 13, 2018 by roberto cioce, hotelier

Dear DeAnn, Thank you for your kind appreciation, we hope to have a chance of welcoming you again in the future, For now, even on behalf of our staff, I send our kindest regards Roberto Cioce hotelier

5 out of 5

Best of the best hotel!!

Pros: It is hard to select one over the other as the hotel is excellent overall.
Location: One stop from Rome's main train station with front doors of the hotel at the exit of the train station-restaurants, park, church across street
The entire staff of the hotel are among the best ambassadors that Rome would want- friendly, welcoming and knowledgeable. I felt welcome and treated as a family. This was a birthday related trip and it was the best decision. One the day of my birthday, I was greeted with Happy Birthday and upon my return after my day tour there was a bouquet of fresh flowers in my room. The airline lost my luggage for two days and when delivered it was placed in my room. They are caring and understanding. Hotel is conveniently located at the exit of the train station and one stop away from Rome's main train station. It is within walking location of many attractions, restaurants, park, etc. The hotel is very clean with very beautiful décor.

Posted by on Jan 23, 2018

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5 out of 5

Really nice hotel, and great price!

Pros: I really liked the large selection at breakfast, the lounge rooms and the friendly and helpful staff.
Location: The colosseum is a 10 min walk, 10 min to Termini station, metro right in front of hotel.
We loved staying at the Napoleon Hotel! We stayed for 3 nights. Its not in the most interesting part of town, but its right in front of the metro, which was super convenient for getting around, and in a quiet neighborhood, which was nice at night. The staff was very friendly and helpful. The rooms were a nice size, with a mini fridge, big windows and a tv. Breakfast had a lot of options and was my favorite part about staying here. We really also enjoyed the lounge rooms which made it comfortable when waiting for family. And the decor was a good mixture of modern with the antiques that you'd expect when you visit Rome. I would definitely recommend this hotel to friends and family.

Posted by , from California on Aug 30, 2017

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5 out of 5

Lovely Hotel Centrally Located in Rome

Pros: We liked the ambiance and old world charm.
Cons: The rooms are a bit small but true to European size and style.
My husband and I loved our two nights at the Napoleon Hotel in May 2017. The staff is welcoming and accommodating; the decor is beautifully artistic, quaint and charming; the seating areas throughout the hotel are inviting and comfortable; the breakfast is enormous with all kinds of choices, and the location is safe and provides good walking conditions with shops and facilities nearby. We also met some amiable other fellow travelers who enriched our experience. I would not hesitate to recommend this hotel and hope to stay there again. It was a great place to relax after a ten-day cruise and land tour throughout Italy.

Posted by , from Dallas, Texas on May 22, 2017

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Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A business center, limo/town car service, and a meeting room are available. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Napoleon Hotel. A roundtrip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Rome hotel.

  • 75 guestrooms or units
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Parking

Valet parking (surcharge) , Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) (29.2 km / 18.2 mi)
  • Train station: Rome Termini Station (1.5 km / 0.9 mi)
  • Metro station: Vittorio Emanuele Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Napoleon Hotel offers 75 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 22-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Vivandiere du Napoleon - This bistro specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (one way)
  • Valet parking fee: EUR 25 per day
  • Nearby parking fee: EUR 24 per 24 hours
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Napoleon
  • Napoleon Hotel
  • Napoleon Hotel Rome
  • Napoleon Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Napoleon Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.