4.6 out of 5

"Great location within walking distance of major train station. Room was comfortable and spacious for three adults. Very contemporary and hotel staff w ... " More

By a verified traveler on Tue 26 Jul 2016

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Hotel Description

A family-friendly stay in the heart of Rome awaits you at Starhotels Metropole. Within steps you'll find Teatro dell'Opera di Roma and Basilica di Santa Maria Maggiore within a 10-minute stroll. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

All 236 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, in-room childcare, and safes. Minibars provide refreshments, and room service makes dining in an option. Hair dryers, phones, and desks are also available.

The restaurant, Apicio, By Eataly, is open for breakfast, lunch, and dinner. Rendez-Vous, By Eataly is the hotel's own lobby lounge, serving drinks along with light fare. 1539 square feet (143 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 4-star Rome City Centre hotel include Trevi Fountain and Roman Forum.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$100 per night

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Starhotels Metropole ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

Nice Hotel, but very Noisy

Pros: Staff
Cons: It was very noisy and we could not get a good night sleep. Maybe the hotel could replace/upgrade the windows to better soundproof windows.
Location: Decent location.
The staff are friendly and the hotel is very clean. Breakfast was decent but not great. However, it is nearly impossible to sleep as we heard loud sounds in the street all night and every night even though we were in one of the higher floors in the hotel. I would not stay here again.

Posted by , from San Diego on May 16, 2017

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Comment from Hotel Management

May 26, 2017 by Mauro Polmonari - General Manager

Dear Jamie, thank you for taking the time to share your valued feedback with us all here in Rome. Please be assured that I have noted all your comments and we offer our genuine apologies. We appreciate that noise can be upsetting and we would have been happy to move you to a quieter room, please do not hesitate to ask when an issue impacts your rest like that. Kind Regards, Mauro Polmonari - General Manager

5 out of 5

Excellent hotel and would stay there again

Great location within walking distance of major train station. Room was comfortable and spacious for three adults. Very contemporary and hotel staff was very helpful and friendly.

Posted by , from Louisiana on Jul 26, 2016

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Comment from Hotel Management

by Mauro Polonari - General Manager

Dear Alyson, Thank you for taking the time to review your stay with us. I am very pleased to hear that our rooms and the staff made your stay pleasant. Once again, thank you for your feedback. It would be our utmost pleasure to welcome you again at Starhotels Metropole Rome. Kind Regards, Mauro Polonari - General Manager Starhotels Metropole - Rome

5 out of 5

Great Modern Hotel

Pros: Rooms, breakfast buffet, free internet, lobby, location.
Location: Close to Termini train/metro station and most historic sights. The nearby restaurants were great.
This hotel was very modern, nicely styled, clean with good size rooms and bathrooms. It was very comparable to a 4 star US hotel. The location is great as you are able to walk to most of the historic sights and the train/metro station is close by. There are many charming restaurants in the immediate area of the hotel. We were extremely happy with our 8 night stay and would not hesitate to return to this hotel.

Posted by , from Orlando, FL on Oct 17, 2015

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5 out of 5

Beautiful hotel centrally located to Termini

Pros: The friendly staff were always professional and went out of their way to help us. They spoke English well😃
Cons: Bring your own washcloth. The wash cloth that they provided was as big as a hand towel. The shower door needs to be bigger.
Location: Termini train station was so close. You could take the train, metro, bus, or taxi to get to your destination.
We couldn't have asked for a better place to stay during our 10-day vacation in Rome! The staff is very friendly and accommodating. The breakfast buffet was outstanding! You can get to anywhere in the city from the hotel. The hotel was clean and well kept.

Posted by , from Hawaii on Sep 21, 2015

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5 out of 5

excellent hotel in a great location

Pros: all
Cons: nothing
Location: location is very good...its considered a termini area hotel which means all the tour buses and trains are a couple blocks away...
we checked in early...professional front counter people...had a wonderful breakfast every morning...the rooms are American sized with cold a/c!!housekeeping did their job every day and when we checked out there were no extra charges on the bill....

Posted by , from florida on Sep 5, 2015

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4 out of 5
Pros: Close to the main train station
We were greeted, and sent on our way, there was no one to help w/our carry-on. The carpet is smudged w/dirt in the hallways and it continued on to the rooms. For some reason the double beds are 2 twin sized bed placed together. the Shower glass doors for some reason is a 1/4 of the length it should be ... but overall a nice stay, but then again, we only stayed 1 night.

Posted by on Sep 4, 2015

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5 out of 5

Rome for the weekend

Pros: Almost everything
Cons: The only thing that was a little problem is the doors are very secure and the slam when they close on there own. It was loud during the day.
Great hotel, good breakfast, close to train station, about 15 minute walk to Coliseum. Staff was great.

Posted by , from USA ( Garmisch Germany) on Aug 3, 2015

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4 out of 5

Starhotels Metropolis

Cons: The only thing that I suggest is that the housekeeping staff knock prior to entering the room.
Location: The hotel is located near the Colosseum, Spanish Steps, Termini station.
I must say that even though I experience a couple of hiccups during my stay here, overall I was pleased. The first issue was that someone at the hotel tried to process my credit card for the full amount of the room 3 times while I was on the plane headed to Rome. When I got off of the plane and tried to use my card it had been frozen. This would have been a quick fix as easy as a phone call had it not been a holiday weekend so I was unable to use my card during my whole stay (bummer) as I planned to use this card for shopping and gifts for others. The second issue was that the housekeeper every morning just walked into my room using her key without knocking. This was annoying as it was usually between 8-8:30 am. Now, to the good part of my stay. The hotel is located in a very good location. A quick train ride on the Leonardo Express to the Termini station and I was 2 blocks from the hotel. If you are not sure which way to go, there is a tourist station right in the station where you will find English speaking help. During my stay I used the bus and train systems which are both located at the Termini station as well and they were both very easy to use. The room was spacious and comfortable. A cool feature worth noting is that you use your room key when you enter the room to set the lights and air back to your settings before you left. The hotel was within walking distance of the Colosseum and Spanish Steps.

Posted by , from USA on May 28, 2015

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5 out of 5

Nice hotel in a great location

Pros: Location
We had a very good experience, we would stay there again.

Posted by , from Louisville, KY on Mar 24, 2015

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4 out of 5

Good value

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet, Poor breakfast
This hotel was a great value for my new husband and me on our honeymoon to Italy. It was up-to-date, clean, and and comfortable (especially for Europe). For example, they were the only hotel on our trip that had an ice machine on our floor. We had no problems walking everywhere from this hotel, but we are both young citydweller that are used to walking a lot. The main subway stop is just two blocks away and most tourist sites are very convenient to it. Actually, we found the neighborhood really conveinant. We found ended up using several restaurants, gelateria, tabacchis, souvenier shops, and ATMs all within a block or so of the hotel. Finally, the hotel let us check in extremely early (at 8 am), which was so great after a red eye flight the day after our wedding. In terms of criticisms, the breakfast isn't great and got old by the end of the five days that we stayed. Also, we booked one tour with Appian Line Tours on the concierge's recommendation, and the tour was AWFUL. We booked other tours through a company called Dark Rome, and they were so vastly superior to Appian Line Tours I can't even begin to express it. Its not really the hotel's fault, but you would think they would be more careful with their recommendations. Finally, the free wifi only in the lobby thing was a bit annoying, but really if you are on vacation how much computer access do you really want?

Posted by , from Boston, MA on Jul 17, 2012

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1539 square feet (143 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Starhotels Metropole. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Rome hotel.

  • 1 building
  • 236 guestrooms or units
  • 9 levels
  • 9 conference rooms
  • 1539 sq ft of conference space
  • 143 sq m of conference space
  • Built in 1956
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) (30 km / 18.7 mi)
  • Train station: Rome Termini Station (1 km / 0.6 mi)
  • Metro station: Castro Pretorio Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Starhotels Metropole offers 236 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Apicio, By Eataly - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Rendez-Vous, By Eataly - This lobby lounge serves light fare only. Open daily.

Room service (during limited hours) is available.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.

Pets

  • Pets: EUR 35 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property requires identification for all guests at check-in, regardless of age. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property accepts cash only for all onsite purchases, including incidentals. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 35 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Starhotels Metropole
  • Starhotels Metropole Hotel
  • Starhotels Metropole Hotel Rome
  • Starhotels Metropole Rome
  • Metropole Rome Starhotel
  • Rome Metropole

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).