"Our stay was great. It’s literally a walk out the door to Mayo so super convenient. We had a maintenance issue with 2 rooms and they didn’t hesitate to move us and send someone to help with our luggage since my son is special needs. My son left his prized stuffed animal and they immediately checked every room we were in at 10 pm called a manager to have it locked up safely and mailed it back to us in indiana. The staff is super kind and compassionate would definitely recommend "
"The gentleman who checked me in was VERY nice and informative! The room was nice and warm when got inside. However there was a tear in the floor, the toilet was rocking off the floor, and the bed was extremely uncomfortable. Also woke up at 5am to continuous loud banging outside the window. "
A verified traveler stayed at GuestHouse Inn & Suites Rochester
"The staff were absolutely amazing to a grieving family with tons of food from a funeral. They helped us wrap and store it, they helped us manage trash and i saw the staff give the father of the deceased a sweet card. Best staff and experience we could ask for in a terrible time for everyone."
A verified traveler stayed at Hampton Inn & Suites Rochester-North