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 Rochester •1 Room
 Rochester • 1 Room
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Best Western Rochester Hotel Mayo Clinic Area/St. Mary's

2.5-star property
1517 16th St Sw, Rochester, MN 1-855-201-7819
3.0 out of 5
See all 2 travelocity Reviews

Points Of Interest

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Hotel Description

Hotel near Apache Mall, connected to a shopping center in Rochester

In shopping district

You'll find Apache Mall and Plummer House within 2 miles (3 km) of this hotel. Mayo Clinic is 2.2 mi (3.6 km) away.

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a lobby fireplace, and luggage storage are also offered.

Free WiFi, microwaves

The soundproofed guestrooms offer free WiFi and free local calls. TVs come with cable channels, and other amenities include microwaves and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Dec 19 - Dec 20

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Jetted Tub, Poolside (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Fireplace (Shower Only;with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Refrigerator & Microwave, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Rochester Hotel Mayo Clinic Area/St. Mary's ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Rochester Hotel Mayo Clinic Area/St. Mary's

Everyone (1) Family (1)
1 out of 5
We requested an early check in since we were in town for a grad party that started at 4, which is the same as check in time. Each time we called, we were told to call back in half an hour to see if our room was ready yet. We decided to go at 3:45 and were told that our room was still not ready for check in, despite calling since 10am. The toilet paper holder was falling out of the wall, the toilet was not secured all the way to the floor and would rock when you sat down, and toilet was not working properly. We asked for assistance with the toilet at 8am in the morning and were told that they would "write it down". 11am check out came and we had still not received assistance, so could not use the toilet jn our room. The pool opens at 9. We waited patiently at the gate of the pool. At 9:15, staff came and scolded us, stating "the pool does not open until 9". Staff was then told it was in fact 9:15 and finally opened the gate. We chose this hotel for the swimming pool and waterslides for our kids. What a disappointment! The pool bathroom had toilet paper all over the floor and dried urine all over the toilet seat. Although a minor detail, all of the painting was sloppy, with paint on the ceiling and vanity in our room.

Posted by on Jul 11, 2021

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Comment from Hotel Management

Sep 6, 2021 by General Manager

We apologize for the multiple issues with your stay. We have shared your review with our team to make necessary improvements. We hope you would be willing to give us another chance.

5 out of 5

Posted by on Aug 28, 2020

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Comment from Hotel Management

Sep 16, 2020 by Front Desk

We're glad you enjoyed your stay! Thank you for choosing Best Western for your hotel accommodations!

About the Best Western Rochester Hotel Mayo Clinic Area/St. Mary's

Location 1517 16th St Sw, Rochester, MN 55902

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. The business-friendly Best Western Rochester Hotel Mayo Clinic Area/St. Mary's also features a fitness center, a fireplace in the lobby, and an elevator. Free self parking is available. This Rochester hotel is smoke free.

  • 149 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Rochester Hotel Mayo Clinic Area/St. Mary's offers 149 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Wildwood Sports Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Rochester
  • Ramada Rochester
  • Rochester Ramada
  • Kahler Apache Hotel Rochester
  • Kahler Apache Hotel
  • Kahler Apache Rochester
  • Kahler Apache
  • Ramada Rochester Hotel Rochester
  • Apache Hotel Rochester
  • Apache Rochester
  • Apache Hotel
  • Best Western Rochester Hotel Mayo Clinic Area/St. Mary's Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.