Candlewood Suites Rochester Mayo Clinic Area, an IHG Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

• Property follows sanitization practices of COVID-19 Guidelines (CDC)
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Pets cannot be left unattended
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Pets allowed in specific rooms only
• Security system
• Debit cards not accepted
• Staffed front desk
• Carbon monoxide detector
• LGBTQ friendly
• Smoke detector
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property does not offer onsite COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities onsite
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Food service has not been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Contactless check-in is available
• No rollaway/extra beds available
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Property confirms they are implementing enhanced cleaning measures
• Parking height restrictions apply
• Individually-wrapped food options are not available
• No gap period between guest stays