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Kahler Grand Hotel

3-star property
20 2nd Ave Sw, Rochester, MN 1-855-201-7819
3.8 out of 5
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See all 28 travelocity Reviews

"The elevators in the hotel are confusing and the general layout. I got lost trying to find the parking ramp where I left my vehicle. I was in town f ... " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

3-star hotel near Mayo Clinic, connected to a shopping center

City center stay

A stay at this Downtown Rochester hotel places you steps from Mayo Clinic and within a 5-minute walk of University of Minnesota-Rochester. Rochester Civic Theater and Mayo Civic Center are also within half a mile (1 km).

Renovated in 2020

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the sauna, bar/lounge, and coffee shop.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 552 guestrooms also offer free WiFi and TVs with cable channels. Room service, hair dryers, and safes are also available. Housekeeping is available on request.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$103* Per night/room Nov 19 - Nov 20

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kahler Grand Hotel ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kahler Grand Hotel

Everyone (14) Couples (5) Family (7)
4 out of 5
The elevators in the hotel are confusing and the general layout. I got lost trying to find the parking ramp where I left my vehicle. I was in town for a class on the property and the front desk didn't know there was a class going on or for sure where to tell me how to get to it.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 28, 2021 by Samantha

Thank you for your review of the Kahler Grand Hotel! We appreciate you allowing us the opportunity to serve you with all our hearts. I can see from your review that we are doing well in some areas but that you feel we may be able to do better in others. We are always striving to provide our guests with the best hotel experience possible and this means that we are always working to do better. I will certainly share your feedback with the appropriate departments to be assessed and addressed accordingly.

4 out of 5
Pleasant stay.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 16, 2021 by Samantha

Thank you for your 4- star review of our hotel. I am thrilled you enjoyed your stay with us and we hope to welcome you back the next time your travels bring you to Rochester, MN.

5 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 16, 2021 by Samantha

Thank you for your 5 star review of our hotel. I am thrilled you enjoyed your stay with us and we hope to welcome you back the next time your travels bring you to Rochester, MN.

4 out of 5
We were assigned a room in the not yet updated portion of the hotel, assumedly because we booked this room through Travelocity, as opposed to directly with the hotel. The updated portions of the hotel appear to be very nice, but the not yet updated hallways and rooms are OK at best. Be careful when you book that you know whether you're booking an updated room or a not yet updated room. There is a big difference.

Posted by , from Tennessee on Nov 21, 2020

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Comment from Hotel Management

Dec 10, 2020 by Michael

We're sincerely sorry to hear that your experience wasn't up to par. Providing our guests with exceptional service and outstanding accommodations is something we take seriously. Please know that your comments will be reviewed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to show you the service we're truly capable of providing.

5 out of 5

Posted by on Mar 7, 2020

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2 out of 5

Posted by on Feb 23, 2020

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4 out of 5
Very convenient. Staff is lovely. Construction is a pain.

Posted by , from Seattle on Feb 14, 2020

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1 out of 5
Only thing nice was the skywalk access to shops and restaurants. Most disgusting (dirty) place I have ever stayed. Motel 6 gets 5 stars over the Kahler Grand. Good thing they are remodeling!

Posted by on Jan 30, 2020

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3 out of 5

Posted by on Jan 27, 2020

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2 out of 5
The only good thing about this hotel is it's location right across from Mayo. In very bad repair, had construction workers making a ton of noise in the morning right in the hall we were in and had to go through their barricade to get to our room. Very long wait at check in. No security....doors open right onto the parking ramp.

Posted by on Jan 13, 2020

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About the Kahler Grand Hotel

Location 20 2nd Ave Sw, Rochester, MN 55902

Property Features

Kahler Grand Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Kahler Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Kahler Grand Hotel was completed in December 2020. This 3-star Rochester hotel is smoke free.

  • 552 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1921
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kahler Grand Hotel offers 552 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Renovation of all guestrooms was completed in December 2020.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Grand Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Martinis - This pub specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Lord Essex Steakhouse - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel is directly connected to the Mayo Clinic.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 20.00 for adults, USD 6.00 and USD 14.00 for children (approximately)
  • Self parking fee: USD 16.00 per night (in/out privileges)
  • Valet parking fee: USD 24.00 per day (in/out privileges)
  • Nearby parking fee: USD 16.00 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Kahler
  • Grand Kahler Hotel
  • Hotel Kahler
  • Kahler Grand
  • Kahler Grand Hotel
  • Kahler Grand Hotel Rochester
  • Kahler Grand Rochester
  • Kahler Hotel
  • Hotel Kahler Grand
  • Kahler Grand Hotel Hotel
  • Kahler Grand Hotel Rochester
  • Kahler Grand Hotel Hotel Rochester

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.