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"Items of note: - We had to check out early due to a medical issue, and the hotel didn't charge anything extra. They were kind and very considerate. - ... " More

By a verified traveler on Sun 08 Jan 2023

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Hotel Description

3-star hotel near Mayo Clinic, connected to a shopping center

City center stay

A stay at this Downtown Rochester hotel places you steps from Mayo Clinic and within a 5-minute walk of University of Minnesota-Rochester. Rochester Civic Theater and Mayo Civic Center are also within half a mile (1 km).

Renovated in 2020

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the sauna, bar/lounge, and snack bar/deli.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$132* Per night/room Feb 12 - Feb 13

Deluxe Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kahler Grand Hotel ratings based on 35 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kahler Grand Hotel

Everyone (16) Couples (7) Family (9)
3 out of 5
Items of note: - We had to check out early due to a medical issue, and the hotel didn't charge anything extra. They were kind and very considerate. - I asked to have our room cleaned once in 4 days and it didn't happen at all. I even put the "Maid Service Please" card outside on our door handle. - The sink in our bathroom had a slow leak, which I reported. No one showed up to fix it. We used a towel to mop the water. - The shower head was really low. I'm 5'4" and my spouse is 6'4". We both had to duck to get our heads under the shower. The water pressure was great.

Posted by , from WEST DES MOINES on Jan 8, 2023

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5 out of 5
Location was perfect for appt across the street

Posted by on Dec 28, 2022

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Comment from Hotel Management

Dec 30, 2022 by Olivia Burtis MGR

We do appreciate our location and it works out so well for so many of our guest that are here for there appointments. Thank you for staying with us and Happy New Year

5 out of 5
Liked everything

Posted by on Aug 2, 2022

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Comment from Hotel Management

Aug 2, 2022 by Erika Pumphrey

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
Nice room, very quiet, very pleasant staff, excellent location.

Posted by on Jun 22, 2022

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5 out of 5

Posted by on Jun 17, 2022

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4 out of 5

Posted by on May 7, 2022

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4 out of 5
They were always short on supplies like washcloths, towels, etc. Room could have been cleaned better: found a coffee lid under the desk from the last guest, safety rails in bathroom dirty. Staff was friendly and as helpful as they could be.

Posted by on May 7, 2022

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4 out of 5
Conveniently located. Room was recently updated.

Posted by on Mar 10, 2022

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5 out of 5

Posted by , from Hot Springs Village on Dec 24, 2021

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4 out of 5
The elevators in the hotel are confusing and the general layout. I got lost trying to find the parking ramp where I left my vehicle. I was in town for a class on the property and the front desk didn't know there was a class going on or for sure where to tell me how to get to it.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 28, 2021 by Samantha

Thank you for your review of the Kahler Grand Hotel! We appreciate you allowing us the opportunity to serve you with all our hearts. I can see from your review that we are doing well in some areas but that you feel we may be able to do better in others. We are always striving to provide our guests with the best hotel experience possible and this means that we are always working to do better. I will certainly share your feedback with the appropriate departments to be assessed and addressed accordingly.

Property Features

Kahler Grand Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Kahler Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Kahler Grand Hotel was completed in December 2020. This 3-star Rochester hotel is smoke free.

  • 552 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1921
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kahler Grand Hotel offers 552 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2020.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Grand Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Martinis - This pub specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Lord Essex Steakhouse - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel is directly connected to the Mayo Clinic.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 20.00 for adults, USD 6.00 and USD 14.00 for children (approximately)
  • Self parking fee: USD 16.00 per night (in/out privileges)
  • Valet parking fee: USD 24.00 per day (in/out privileges)
  • Nearby parking fee: USD 16.00 per day
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Kahler
  • Grand Kahler Hotel
  • Hotel Kahler
  • Kahler Grand
  • Kahler Grand Hotel
  • Kahler Grand Hotel Rochester
  • Kahler Grand Rochester
  • Kahler Hotel
  • Hotel Kahler Grand
  • Kahler Grand Hotel Hotel
  • Kahler Grand Hotel Rochester
  • Kahler Grand Hotel Hotel Rochester

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.