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"Train whistle numerous times around 2:30 am. Still no food served at bar. Some staying at hotel complained of no towels. " More

By a verified traveler on Tue 10 May 2022

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Hotel Description

3.5-star hotel near University of Minnesota-Rochester

City center stay

Within a 10-minute walk of this Downtown Rochester hotel, you'll find University of Minnesota-Rochester and Mayo Civic Center. Also, Mayo Clinic is within half a mile (1 km) and Rochester Recreation Center is within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free buffet breakfast and a free area shuttle.

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$139* Per night/room Feb 3 - Feb 4

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt House Rochester/Mayo Clinic Area ratings based on 4 Verified Reviews

Review Summary
2.2 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt House Rochester/Mayo Clinic Area

Everyone (4)
4 out of 5
Train whistle numerous times around 2:30 am. Still no food served at bar. Some staying at hotel complained of no towels.

Posted by on May 10, 2022

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Comment from Hotel Management

May 16, 2022 by John

I'm sorry about the train whistle. We are trying to get more employees to open the bar, and to speed up laundry.

3 out of 5

Posted by on Aug 7, 2021

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1 out of 5

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 26, 2021 by Hallie Appleby

Thank you for choosing to stay with us at the Hyatt House! We appreciate your feedback, please reach out the hotel directly to help with any issues you may have had. We do hope that you try us again in the future.

1 out of 5

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 19, 2021 by Hallie Appleby

Thank you for choosing to stay with us at the Hyatt House! We apologize for not meeting your expectations, please reach out to the hotel directly to speak with a manager about how we can make your stay more enjoyable in the future.

About the Hyatt House Rochester/Mayo Clinic Area

Location 110 Civic Center Drive NW, Rochester, MN 55901

Property Features

Hyatt House Rochester/Mayo Clinic Area offers its guests an indoor pool and a spa tub. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Hyatt House Rochester/Mayo Clinic Area. A free area shuttle within 1 miles is available. For a fee, parking is available. This 3.5-star Rochester hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 8 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 1 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt House Rochester/Mayo Clinic Area offers 172 accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 40-inch LED televisions come with digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Sitting area
  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

H Bar - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

A hosted evening meal is available for a surcharge on weekdays.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per week
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

Guests can access their rooms with a mobile device.

  • Car not required
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Credit card pre-authorization
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Rochester/Mayo Clinic
  • Hyatt House Rochester/Mayo Clinic Area Hotel
  • Hyatt House Rochester/Mayo Clinic Area Rochester
  • Hyatt House Rochester/Mayo Clinic Area Hotel Rochester

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.