Book a hotel near Riverbanks Botanical Garden, West Columbia

"Very dirty place the took from me 50 dollars deposit other than what i paid in the Expedia reservation "

"Delicious breakfast!"

"Property was clean enough but the rooms seem a little tired / old. Staff were not particularly welcoming / warm. "

"Room was clean upon arrival, except the dishes in the dishwasher were unwashed. Breakfast was reasonable with good options. Best thing was how quiet the hotel was even though there seemed to be a lot of guests. Biggest issues were: 1. The pool was unusable as it wasn't heated and the room was so cold that swimming wasn't practical. When asked, the staff stated that the same was essentially true nearly year round! 2. Property gave a 1 king vs. the requested 2 queen suite. When pressed, the front desk said that third party booking sites can't guarantee a room type only that a room will be available. 3. Room had a sleeper sofa (compensated somewhat for no 2nd bed), but the mattress was disgusting and looked like there was mold on it, making it also unusable. Given that it was a short stay, dealt with the inconvenience and called it a lesson learned, but unlikely to stay here again."

"NIce place. Great breakfast"

"Not only did it smell strongly of mould but it also had roaches and other bugs. Floors disgusting, bedding was unwashed, shower curtain smelled like mildew and the shower floor was stained brown, the fridge was not cold. The last straw was the fact that when you leave the room, the door does not lock correctly. You need to shake it rigorously several times for it to lock (this is alarming as this place is not safe. I literally watched a drug deal take place in the hallway) and when you come back, the door does not unlock unless a staff member does it manually. This is very frustrating as the front desk person is very slow and takes forever to get to your room. after not being able to get into my room after walking from end of the hotel to the other to try the new key over and over I finally asked for a different room. The new bed literally had dirt and sand in it as well as prints from where someone clearly had slept. It smelled gross in there. I called the next day asking for the manager so I can get a refund and the person on the phone asked that I call back in 20 minutes because she was on the phone. Because it was nearly 5pm, I asked what time she was leaving and he said 30m. I called back 15 minutes later to find out she “just left”. Unprofessional and a waste of my time. Note: I could not call earlier as I was working since 6am, before the manager arrived. It’s very clear that this place facilitates drug deals and poor hygiene. this place needs to be shut down ASAP. "