Book a hotel near Riverbanks Zoo and Garden, Columbia

"Clean the rooms"

"Not cleaning the room and after three days it was very needed. Had to ask for towels. No communication on this upon check In. Overall hotel was in worn out condition. Staff was good "

"We booked this hotel due to it's free breakfast option as well as a fitness center and indoor pool (traveling with small children). Upon arrival we were informed breakfast is a to go bag with no options and the pool is closed, fitness center is open. If you go to their actual website, it says this but they don't advertise this on the second hand sites they sell rooms to. They still charge the same amount even though these accommodations weren't available. When I brought this up, the hotel staff told me I was welcome to cancel my reservations and go stay some place else. Check in states 3pm, our room wasn't ready until 6:45pm, almost an hour after we arrived. Worst hotel service I've experienced in a long time."

"We love this hotel in Columbia! Great location and the hotel itself is really, really nice! It's got a great vice and super friendly staff! We will continue to stay here when in the area!"

"The staff was amazing!! We will definitely stay there again!"

"Very efficient staff in all respects. Lovely, modern, comfortable room. "