Travelocity Verified Review
"We booked this hotel due to it's free breakfast option as well as a fitness center and indoor pool (traveling with small children). Upon arrival we were informed breakfast is a to go bag with no options and the pool is closed, fitness center is open. If you go to their actual website, it says this but they don't advertise this on the second hand sites they sell rooms to. They still charge the same amount even though these accommodations weren't available. When I brought this up, the hotel staff told me I was welcome to cancel my reservations and go stay some place else. Check in states 3pm, our room wasn't ready until 6:45pm, almost an hour after we arrived. Worst hotel service I've experienced in a long time."
A verified traveler stayed at Homewood Suites by Hilton Columbia