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4.1 out of 5

"The staff was amazing. Very welcoming and friendly. The room was very clean and the beds and pillows are very comfortable. " More

By a verified traveler on Fri 31 Dec 2021

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Hotel Description

Hotel near University of South Carolina in Columbia

Close to airport

Within a 10-minute walk of the hotel, you'll find Riverbanks Zoo and Garden and Three Rivers Greenway. University of South Carolina and Columbia Canal and Riverfront Park are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A 24-hour gym and a computer station are also provided.

Free WiFi, comfy beds

The 117 individually decorated guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include free local calls and hair dryers.

Room, 2 Queen Beds, Mob/Hear Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Jan 30 - Jan 31

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru By Hilton Columbia Greystone ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Columbia Greystone

Everyone (6) Family (6)
5 out of 5
The staff was amazing. Very welcoming and friendly. The room was very clean and the beds and pillows are very comfortable.

Posted by on Dec 31, 2021

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3 out of 5

Posted by on Oct 15, 2021

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5 out of 5
The staff provided Excellent service and was very helpful. The property was very clean and the rooms were Excellent.

Posted by , from Gaithersburg on Oct 6, 2021

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5 out of 5
Liked the decor, location, cleanliness and especially the friendly, helpful staff. Desk clerk Tara is Awesome!!!

Posted by on Sep 30, 2021

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3 out of 5
The staff were lovey and the style is nice. The room was damp. The floor had condensation on it and it had a wet smell. I thought it might be typical of the area but I did not have the same experience elsewhere.

Posted by on Aug 28, 2021

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2 out of 5
Loved pool table and soap/shampoo. We’re not able to check in at designated time of 3:00 room not ready until 4. An incidentals charge of $100 is held until checkout, no price list at on site pantry, soda was $3.00 and no other vending options

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 7, 2021 by Tru by the Zoo

Hi there! So glad you loved our pool table and toiletries! We hope to welcome you back soon.

4 out of 5
It was a nice hotel and seemed very clean except the bed platforms were pretty dirty.

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 7, 2021 by Tru by the Zoo

Thank you for your feedback! We will make sure we address your concerns about your room with our team. We hope to see you again soon!

5 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 20, 2021 by Tru by Hilton

Thanks for your positive review!

5 out of 5
Very efficient staff in all respects. Lovely, modern, comfortable room.

Posted by , from Lenexa, Kansas on Nov 1, 2020

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Comment from Hotel Management

Nov 5, 2020 by Tru by the Zoo

Tom, Thanks for your great review! We're so glad you enjoyed the hotel and our awesome staff. We hope to welcome you back soon!

4 out of 5
It was nice and clean and I would mind staying at this hotel if i am in the area.

Posted by on Sep 13, 2020

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Comment from Hotel Management

Oct 16, 2020 by Tru by the Zoo

Thanks for your review! We hope to see you again soon.

About the Tru By Hilton Columbia Greystone

Location 185 Stoneridge Drive, Columbia, SC 29210

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Tru By Hilton Columbia Greystone also features a 24-hour fitness center, a front desk safe, and an elevator. Self parking is free. This Columbia hotel is smoke free.

  • 117 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Columbia Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Tru By Hilton Columbia Greystone offers 117 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Tru By Hilton Columbia Greystone Hotel
  • Tru By Hilton Columbia Greystone Columbia
  • Tru By Hilton Columbia Greystone Hotel Columbia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.