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Tru By Hilton Columbia Greystone

2.5-star property
185 Stoneridge Drive, Columbia, SC 1-855-201-7819
4.3 out of 5
Excellent!
See all 23 travelocity Reviews

"Staff was very friendly, check in was speedy and pet friendly really helped. The location was close to the downtown area where I needed to be. " More

By a verified traveler on Thu 29 Dec 2022

Points Of Interest

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Hotel Description

Hotel near University of South Carolina in Columbia

Close to airport

Within a 15-minute walk of the hotel, you'll find Three Rivers Greenway and Riverbanks Zoo and Garden. Riverbanks Botanical Garden and Earlewood Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Oct 29 - Oct 30

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru By Hilton Columbia Greystone ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Columbia Greystone

Everyone (13) Couples (1) Family (7)
4 out of 5

Posted by on Aug 19, 2023

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Comment from Hotel Management

Sep 8, 2023 by Allan

Thank you for choosing to stay at Tru by Hilton Columbia Greystone, and for taking the time to share your feedback. We are pleased to know that you enjoyed your recent visit, and we appreciate your input.Your satisfaction is important to us, and we are always looking for ways to improve our guests' experiences. If you have any specific suggestions or if there was anything that you felt could have been better, please do not hesitate to let us know. Your insights can help us make the necessary enhancements to provide an even more enjoyable stay for our future guests.We hope to have the pleasure of welcoming you back for another stay in the future. Your feedback is valuable, and we look forward to exceeding your expectations on your next visit.

4 out of 5

Posted by on Jun 21, 2023

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Comment from Hotel Management

Jun 30, 2023 by Allan

Dear Jamie,Thank you for sharing your feedback about your recent stay with us. We appreciate your rating and are glad to hear that you had a positive experience overall.If there is anything specific that you feel could have been improved to make your stay even better, please don't hesitate to let us know. We value your input and strive to continuously enhance our services and amenities to meet the expectations of our guests.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even better experience in the future.

5 out of 5
None

Posted by on Jun 9, 2023

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Comment from Hotel Management

Jun 16, 2023 by Allan

Dear Heather,Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a perfect 5 out of 5 experience at our hotel. Your satisfaction is our top priority, and we're glad to know that we met your expectations.We greatly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back for another excellent stay in the future. If there is anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing our hotel, and we look forward to serving you again soon.

5 out of 5

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 26, 2023 by Allan

Thank you for taking the time to share your positive experience with us on Expedia. We are delighted to hear that you had an enjoyable stay at our property. It's our goal to provide exceptional service and create memorable experiences for all of our guests, and we're glad to know that we were able to achieve that during your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

5 out of 5
Staff was very friendly, check in was speedy and pet friendly really helped. The location was close to the downtown area where I needed to be.

Posted by , from Boca Raton on Dec 29, 2022

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Comment from Hotel Management

Dec 29, 2022 by Allan

Melissa,Thank you for sharing your positive experience here on Travelocity! We love hearing from our guests, and I hope you and your furry friend will come back to see us again soon!

5 out of 5
The staff was very friendly and the room and property and very nice!!

Posted by on Nov 5, 2022

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Comment from Hotel Management

Nov 11, 2022 by Allan

Thanks for this 5/5 rating, Erica! I appreciate your positive feedback regarding our Tru team and overall hotel. We hope to see you again in the future!

5 out of 5

Posted by , from Myrtle Beach on Sep 18, 2022

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5 out of 5

Posted by on Apr 11, 2022

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4 out of 5

Posted by on Mar 27, 2022

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5 out of 5
The staff was amazing. Very welcoming and friendly. The room was very clean and the beds and pillows are very comfortable.

Posted by on Dec 31, 2021

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About the Tru By Hilton Columbia Greystone

Location 185 Stoneridge Drive, Columbia, SC 29210

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, an arcade/game room, and a front-desk safe are also featured at the business-friendly Tru By Hilton Columbia Greystone. Free self parking is available. This Columbia hotel is smoke free.

  • 117 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Columbia Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Tru By Hilton Columbia Greystone offers 117 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru By Hilton Columbia Greystone Hotel
  • Tru By Hilton Columbia Greystone Columbia
  • Tru By Hilton Columbia Greystone Hotel Columbia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.